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Can someone please help with Comand

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Old Jan 29, 2020 | 03:35 PM
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anthonym13's Avatar
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From: Forked River, NJ
2014 C63
Can someone please help with Comand

I'm looking to upgrade my comand firmware. I can't find anywhere to download the updated files. Is there anything I can do besides taking it to the dealership? Has anyone on here had any luck upgrading the software themselves?

Last edited by anthonym13; Jan 29, 2020 at 04:00 PM.
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Old Jan 29, 2020 | 04:42 PM
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2013 C300 4Matic Sport
Originally Posted by anthonym13
I'm looking to upgrade my comand firmware. I can't find anywhere to download the updated files. Is there anything I can do besides taking it to the dealership? Has anyone on here had any luck upgrading the software themselves?
I'd imagine you could go to any Mercedes Dealer and have them update it.
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Old Jan 30, 2020 | 11:32 PM
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Find the TSB on Bluetooth echoes. That requires an update of the COMAND firmware. If you have goodwill with the dealer, you might just get it for free.
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Old Feb 4, 2020 | 02:53 PM
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Thanks guys I'm trying to avoid the dealer. They want to charge me $250 to bring it in and up date the software.
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Old Feb 5, 2020 | 12:26 PM
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Originally Posted by anthonym13
Thanks guys I'm trying to avoid the dealer. They want to charge me $250 to bring it in and up date the software.
Wrong. Most dealers dont know what is firmware and they think that you want to update the maps. Thats the 250 for.

Tell them that is the firmware and not the maps! I payed pnly 50€ for that!

And the firmware update can only be done with Star Online, so its only on dealers!
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Old Feb 5, 2020 | 03:36 PM
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Originally Posted by anthonym13
I'm looking to upgrade my comand firmware.
May I ask why you are wanting to do this?
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Old Feb 5, 2020 | 04:17 PM
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I recently installed a backup camera and I am unable to change a setting to get it to work properly. The upgrade will allow me to change the rearview camera to SRVC which my current software does not allow.
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