willygan

Hi all,

I would be interested to read some experience of people having used the SOS button for calling Mercedes in case of accident, failure, etc, especially in difficult situations (for example in a hard snowy road).

Regards.

vsnlweb

I would be interested in this too... I have the C400 in Canada, and haven't seen that SOS button... Is this only in the US?

willygan

Actually I don't know.
I ordered the C400 for Switzerland, and it seems that in Europe this button is in the center of the roof.

Capt Slo

I'll let you know soon...I've almost accidentally pressed it a few times as I reach for my sunglasses in the overhead compartment.

Poorly placed location, IMO.

PeteInGilroy

In the U.S. (according to the manual) there is a cover your must open to press the button behind that cover, so it can't be accidently pressed.

Capt Slo

That's correct and I've accidentally opened it on a few occasions...I've also accidentally pressed the button to connect me with an mbrace rep. I was startled as I was exiting the vehicle. You'd think I'm hopelessly incompetent to operate a car but I swear those buttons aren't in a good location...I guess it'd be fine if it weren't for the sunglass holders proximity.

listerone

Early this year...middle of nowhere (two hundred miles north of Montreal)....-25F ...crash,I rear ended a pickup truck stopped at a light.Airbag,stunned and confused.About 20 seconds later I hear a voice say "Mr Listerone,are you hurt?" Still stunned,I didn't respond.A few seconds later "Mr Listerone,are you hurt?" again.Long story short they knew exactly where I was and sent an ambulance.Turns out I wasn't badly hurt...just a few scratches,probably because I was only doing about 7mph.


I'm a big believer in OnStar/mBrace/BMW Assist.I'll never again be without it for the emergency medical assistance alone.

PeteInGilroy

I wonder if you are touching the "Roadside Assistance" button rather than the SOS.

DBOC205

That's a very nice feature for sure. I don't think we get the option in Australia, which strikes me as odd on such a premium brand. A family friend has the same feature on their Toyota and even Ford has it on some of their newer vehicles here.

Capt Slo

It's underneath a red cover that once pressed exposes a button, that's all I remember. It's -3 here right now so I'm not going outside to check.

crxsnow

I've pressed the SOS button twice and the roadside assist button once, trying to get my sunglasses. I thought I could get it by feel and that was not a good decision.
The SOS button has a cover over the red button. You can flip the cover open to press the button or press the cover so it presses the button, either way will work.
I wish the cover would be work differently and prevent accidental button presses so now I put my sunglasses in the center console.

Capt Slo

I looked this morning and it was definitely the SOS button I've pressed a couple of times along with the button to the right ot it. Oh well, I'll be more careful in the future.

cidtek

Can somebody post a picture of where this button is?

Merlin1

UK Spec..

W124-FTW

lol. Looks like a self-destruct button.

vic viper

In our market you only have the distress call system if the car is equipped with comand.