SOS button
Thread Starter
Junior Member
Joined: Nov 2014
Posts: 24
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C400
SOS button
Hi all,
I would be interested to read some experience of people having used the SOS button for calling Mercedes in case of accident, failure, etc, especially in difficult situations (for example in a hard snowy road).
Regards.
I would be interested to read some experience of people having used the SOS button for calling Mercedes in case of accident, failure, etc, especially in difficult situations (for example in a hard snowy road).
Regards.
Senior Member
Joined: Oct 2014
Posts: 362
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From: In a box
2019 C43 Sedan and 2020 Volvo V60 CC
Poorly placed location, IMO.
Senior Member
Joined: Nov 2014
Posts: 458
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From: Columbus, GA
'25 MB GLE 450, w/airmatic
In the U.S. (according to the manual) there is a cover your must open to press the button behind that cover, so it can't be accidently pressed.
Senior Member
Joined: Oct 2014
Posts: 362
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From: In a box
2019 C43 Sedan and 2020 Volvo V60 CC
That's correct and I've accidentally opened it on a few occasions...I've also accidentally pressed the button to connect me with an mbrace rep. I was startled as I was exiting the vehicle. You'd think I'm hopelessly incompetent to operate a car but I swear those buttons aren't in a good location...I guess it'd be fine if it weren't for the sunglass holders proximity. 
MBWorld Fanatic!
Joined: Dec 2009
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From: Connecticut
2018 BMW 540d
Early this year...middle of nowhere (two hundred miles north of Montreal)....-25F ...crash,I rear ended a pickup truck stopped at a light.Airbag,stunned and confused.About 20 seconds later I hear a voice say "Mr Listerone,are you hurt?" Still stunned,I didn't respond.A few seconds later "Mr Listerone,are you hurt?" again.Long story short they knew exactly where I was and sent an ambulance.Turns out I wasn't badly hurt...just a few scratches,probably because I was only doing about 7mph.
I'm a big believer in OnStar/mBrace/BMW Assist.I'll never again be without it for the emergency medical assistance alone.
I'm a big believer in OnStar/mBrace/BMW Assist.I'll never again be without it for the emergency medical assistance alone.
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Senior Member
Joined: Nov 2014
Posts: 458
Likes: 16
From: Columbus, GA
'25 MB GLE 450, w/airmatic
That's correct and I've accidentally opened it on a few occasions...I've also accidentally pressed the button to connect me with an mbrace rep. I was startled as I was exiting the vehicle. You'd think I'm hopelessly incompetent to operate a car but I swear those buttons aren't in a good location...I guess it'd be fine if it weren't for the sunglass holders proximity.
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Super Member
Joined: Oct 2014
Posts: 787
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From: BNE, Australia
W205 C250BT
Early this year...middle of nowhere (two hundred miles north of Montreal)....-25F ...crash,I rear ended a pickup truck stopped at a light.Airbag,stunned and confused.About 20 seconds later I hear a voice say "Mr Listerone,are you hurt?" Still stunned,I didn't respond.A few seconds later "Mr Listerone,are you hurt?" again.Long story short they knew exactly where I was and sent an ambulance.Turns out I wasn't badly hurt...just a few scratches,probably because I was only doing about 7mph.
I'm a big believer in OnStar/mBrace/BMW Assist.I'll never again be without it for the emergency medical assistance alone.
I'm a big believer in OnStar/mBrace/BMW Assist.I'll never again be without it for the emergency medical assistance alone.
Senior Member
Joined: Oct 2014
Posts: 362
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From: In a box
2019 C43 Sedan and 2020 Volvo V60 CC
Junior Member
Joined: Oct 2014
Posts: 39
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From: San Francisco Bay Area
2015 C300 4Matic Sport
I've pressed the SOS button twice and the roadside assist button once, trying to get my sunglasses. I thought I could get it by feel and that was not a good decision.
The SOS button has a cover over the red button. You can flip the cover open to press the button or press the cover so it presses the button, either way will work.
I wish the cover would be work differently and prevent accidental button presses so now I put my sunglasses in the center console.
The SOS button has a cover over the red button. You can flip the cover open to press the button or press the cover so it presses the button, either way will work.
I wish the cover would be work differently and prevent accidental button presses so now I put my sunglasses in the center console.
Senior Member
Joined: Oct 2014
Posts: 362
Likes: 10
From: In a box
2019 C43 Sedan and 2020 Volvo V60 CC
I looked this morning and it was definitely the SOS button I've pressed a couple of times along with the button to the right ot it. Oh well, I'll be more careful in the future.
