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Electric boot opening failed

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Old 12-28-2015, 08:21 AM
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C238 E220D 4Matic
Electric boot opening failed

Hi, my C220 boot lid opening has failed, it's electric but won't go up or down, the handle or key fob just realise the lock and the lid opens about 6 inch's and then stops. I can lift it manually and shut it manually. Has anyone seen this before?
Old 12-28-2015, 09:31 AM
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I hAve a similar issue with my key, but only if I do a quick press and release of the trunk button. If I hold the trunk button it opens fully. Same thing with the cabin trunk release button.
Old 12-28-2015, 10:16 AM
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I know the boot mechanism has an obstacle detection system that will ensure the boot lid will only open as far as it can without hitting anything.


It could be this that has an issue, if you are not holding your hand above the boot lid when you open it (making it think there's an obstacle there)
Old 12-29-2015, 05:47 AM
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Originally Posted by tonynufc
Hi, my C220 boot lid opening has failed, it's electric but won't go up or down, the handle or key fob just realise the lock and the lid opens about 6 inch's and then stops. I can lift it manually and shut it manually. Has anyone seen this before?
same issues of mine


need to go back to the dealer


they plug in to the system and reset it


it takes less than 5 minutes ,
Old 12-29-2015, 09:16 AM
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Did you check the settings of the vehicle? If you press the button with a car icon and then go to vehicle settings. There is an option to set the boot to open halfway. Maybe it is turned ON which should be OFF so the boot opens all way.

Also, if you open the boot with the key, make sure you press and hold the button till the boot is fully open.
Old 12-31-2015, 07:56 AM
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C238 E220D 4Matic
Originally Posted by deonsand
same issues of mine


need to go back to the dealer


they plug in to the system and reset it


it takes less than 5 minutes ,

You were correct, took it to my local dealer this morning and they reset it on the computer. Thanks for the advice

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