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Mercedes-Benz Download Manager failed to run

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Old 04-10-2016, 09:41 AM
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Mercedes-Benz Download Manager failed to run

Hi,

I installed in last year and was able to run it to get software update.

Today I try to run that again. Upon start, it says "Update Available, installed version 2.0.17, update version 2.0.20". However, when I choose Download Now, it says "Download failed. There was an error downloading the update. Error# 16820".

If I close this update dialog, the main app has red text in the middle "Unable to access server". The User name and Password fields do not allow me to type in anything. So I can't run it.

Went back to the original website http://apps.mercedes-benz.com/apps/b...rmin_map_pilot to download the app (.exe file for Windows). Once run, it leads to the same place.

Does anyone have similar problem? How to resolve this?

Thanks

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