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Problem with front headrest

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Old Sep 7, 2017 | 06:37 PM
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Mercedes C 300 (2016)
Problem with front headrest

There is a rattle noise coming from front passenger headrest, it started couple of days back, I don't recall anything hitting it or being mishandled. It is very annoying to have that noise while going through a rough patch. I have taken out the headrest and if I shake it it seems there are loose plastic pieces inside making that sound. I don't know how to open it if it is possible. I would appreciate the help in solving this problem. Thank you in advance.
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Old Sep 7, 2017 | 09:53 PM
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From: san francisco
c class
I went through this ! something broke inside , it shakes and shakes . Dealer ordered a replacement headrest and that was the fix .

The dealer told me if I try to open it, they will not replace it under warranty because then it will have "damage" take it to your dealer.
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Old Sep 7, 2017 | 10:23 PM
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Mercedes C 300 (2016)
Thank you

thank you.
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Old Sep 7, 2017 | 10:23 PM
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Mercedes C 300 (2016)
Originally Posted by Sam Manuel
I went through this ! something broke inside , it shakes and shakes . Dealer ordered a replacement headrest and that was the fix .

The dealer told me if I try to open it, they will not replace it under warranty because then it will have "damage" take it to your dealer.
Thank you Sam
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