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Hi,
I am driving a 2015 Canadian C300 4Matic with COMAND Online.
Today, my Bluetooth music playback from my phone, a LG V20, was working fine in the afternoon. After dinner, when I start the car to go home, the Bluetooth Telephony connected, but not Bluetooth Audio.
I had previously encountered this issue and fixed it by pairing another phone, but this time I tried deleting all saved phones and it had not worked. I then tried re-pairing my phone multiple times, and every time it gave me a "Connection was Denied" error. Every time, my phone says Connected (no audio). I also tried several other phones to no avail.
If you see in the second photo, the top right of the screen shows that my phone is connected (Bell network) but it is still searching for a Bluetooth Audio Device.
I think after trying four phones, this ought to be the problem on the car end. Can I reset this, or should I contact my SA? I have other things to contact my SA about anyways, might as well add it to the list.
This happened to me and all I did was remove all the information about my phone from Command, then restarted my phone and added everything back and it worked find.
With the screen on, try to hold down eject button for ~10 seconds. It should reset COMMAND
Thanks didn't know holding the eject button does that, I thought you were supposed to hold the power button (which I guess is really a button to turn on and off the screen) guess that is not the case. Weird decision for Mercedes to implement the soft reset in the CD/DVD ejection button, I mean don't the facelift no longer have a CD/DVD slot?
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