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Command button runs navigation only

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Old Dec 3, 2018 | 06:39 AM
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mshalloush's Avatar
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W205 2016 C350e
Voice command button runs navigation only

Hello everyone:
I have a 2016 w205 c350e that I got recently and every time I press the voice command button on the steering wheel (whether pressing or holding it) it runs the navigation system regardless of the screen that is running. Could anyone help me with this issue? I tried factory reset but didn’t work out. Is that something I need to program?
Thanks

Last edited by mshalloush; Dec 3, 2018 at 01:26 PM.
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Old Dec 3, 2018 | 12:25 PM
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Hmm.. didn't know that there was a C350d for the W205-2016 year?
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Old Dec 3, 2018 | 01:30 PM
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W205 2016 C350e
Originally Posted by Cosworth2000
Hmm.. didn't know that there was a C350d for the W205-2016 year?
it is a c350e not d if that helps 😬
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Old Dec 3, 2018 | 01:37 PM
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You are lucky to get the hybrid version of the 2016 W205 as we do not have one in Canada. From your question and if I understand, you are listening to music and you push the voice command button on the steering wheel and it goes right to Navigation? I would guess that this maybe the only feature in your car but I would reach out to MB to see if there is an audio update.
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Old Dec 13, 2018 | 06:37 PM
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C350e
I have the same car with COMAND and don't see this. I know that when you have the Garmin, the system doesn't support the other systems for audio control. I am not sure if those also directly switch to the navigation app, but it sounds obvious that it would then.
​​​​
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Old Dec 13, 2018 | 08:04 PM
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W205 2016 C350e
Originally Posted by GerritKw
I have the same car with COMAND and don't see this. I know that when you have the Garmin, the system doesn't support the other systems for audio control. I am not sure if those also directly switch to the navigation app, but it sounds obvious that it would then.
​​​​
I believe you are right. I have Garmin and I think with this system audio control doesn’t support other systems. I am not sure if there is a way to make it work for all other systems but it seems that I am stuck with what I have.
Thanx for your response 👍
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