lvbatteryguy

Anyone have their infotainment screen suddenly go dark? I turned on the car today and didn't see the MB logo appear in the screen. I tried to turn on the radio but no sound. I adjusted the climate control and could barely see the lettering/symbols at the bottom of the screen. I turned the car off then restarted the car 15 minutes later. Everything was normal at this point. Is the LCD screen going bad or do I need a software update?

benzdude

There's a power button on the right side of the touchpad otherwise, hold the cd eject button to reboot the system. If none of this works contact your dealer.

lvbatteryguy

LOL, is that what the "ON" button is for? I will try that if it happens again. Thanks for your help!

Cosworth2000

Even after updating the software, mine freezes from time to time but then restarts on it's own. It looks like the LED screen starts to darken and then pixelate, then turns off and returns back to work.

JAMADOR

No issues with my screen, but have had the Command system reboot while driving half a dozen times in the last couple months.

chrisdean

I had a screen failure recently which I tracked down to the ipod with a flat battery connected to it. Recharged the ipod and all is fine.

justin5015

I had the same issue now. The screen will be blackout / blank. Seems like no power goes to the head unit at all, reverse camera, media like Bluetooth and radio is not working. Somehow after few minutes of driving it the screen start up itself. When I do a hard restart by pressing the power button for 10seconds. Sometimes it will freeze at the Mercedes logo popping the screen is pixelating.

reset by holding 10sec of the power button or the eject button doesn’t not solve this long run.

Any ideas guys?