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Navigation Download manager not working

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Old Mar 5, 2019 | 03:06 PM
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Mercedes Benz C300
Navigation Download manager not working

I seem to be having trouble updating the the current maps version. I’ve downloaded the manager on Mac and PC and the results have been the same. Instead of recognizing the navigation SD card, it just says *media not found*. I’ve tried the recommended login from the docs, DLM for the username and password. I’ve also tried my own Mercedes me username and password. The card works fine in my car otherwise, I just want to update it. Am I doing something incorrect here? Thanks! Also it’s a c300 2017.
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Old Mar 5, 2019 | 08:04 PM
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Where did you buy the card from ?
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Old Mar 5, 2019 | 08:18 PM
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Mercedes Benz C300
It’s an Amazon buy. People that have purchased the same card seem

Originally Posted by fabbrisd1
Where did you buy the card from ?
It’s an Amazon buy. People that have purchased the same card don’t seem to have the issue I’m having. I know, I know, it’s not from the dealer so that may be an issue, BUT, I thought I’d see if I could get some insight here. I’m pretty savvy when it comes to figuring these things out but not this time...
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Old Mar 5, 2019 | 09:15 PM
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From: Westchester County, NY
‘15 C300 4M Sport, ‘20 GLC300
2015 2016 2017 Mercedes GLC C C300 C350 Sedan E250 E350 E400 E550 E63 E-Class Garmin SD Map Pilot Ver.5.2/ Map 5.0 A2139062704
Amazon Amazon

This is the one I purchased last year for MY15. Worked with no issues.
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Old Mar 6, 2019 | 03:12 AM
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The OP's question - he bought a knockoff map card - and surprise it does not "update" using Garmin/MB online map updater. I "think" latest edition is 8.1 - heck, a "new" knockoff will be $100 - why stress ?
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Old Mar 6, 2019 | 04:52 AM
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2003 C320 coupe/c450 in Feb 2016
try to write something to the card in the car like save a favorite destination.
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