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High Beam Assist Unavailable

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Old Aug 28, 2020 | 07:48 AM
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bubbasuwannee's Avatar
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From: North Carolina
2016 C300 4MATIC
High Beam Assist Unavailable

Did a little bit of searching, but didn't find a lot. Wife had this message yesterday. Checked codes, had one for the left headlight actuator and communication to the camera. I reset them to see if they'll come back. Factory warranty just expired, now we're into the CPO warranty. Looks like the headlight assembly should be covered if that's the issue.
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Old Aug 28, 2020 | 12:09 PM
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Issue came back today. Made an appointment at the dealer.
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Old Aug 30, 2020 | 05:18 PM
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Would it actuate the high beam manually? Or the light would just not respond?

Let us know what they end up doing.
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Old Aug 31, 2020 | 12:01 PM
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Originally Posted by LILBENZ230
Would it actuate the high beam manually? Or the light would just not respond?

Let us know what they end up doing.
It will let you activate it manually, but the auto function doesn't work. Codes states B284D7 "The actuator motor for the light distribution has a malfunction. The actuator is blocked." I'm assuming this is the headlght itself. Also has error UI20B9 "Communication with the control unit 'headlamp' has a malfunction. The system function is restricted." Should be covered under the CPO warranty.

Last edited by bubbasuwannee; Aug 31, 2020 at 12:04 PM.
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Old Sep 3, 2020 | 03:29 PM
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The dealer re-coded both the headlights. Not sure that this will fix an "intermittent" problem like this, so we'll see.
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