Touchpad Issue on W205
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Newbie
Joined: Sep 2020
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From: Europe
C220
Touchpad Issue on W205
Hello,
I've noticed that my touchpad is not working, only bottom middle click works, I went to MB dealer and they said that computer diagnostic didn't return any errors on touchpad, and it may be that something is in touched that is preventing it to click but regardless I need to replace it and it costs near $700.
Have you any experience with this, is there any other way to fix it? Can I replace current one with used one from another MB?
Are you using touchpad a lot is it worth paying 700$?
I've noticed that my touchpad is not working, only bottom middle click works, I went to MB dealer and they said that computer diagnostic didn't return any errors on touchpad, and it may be that something is in touched that is preventing it to click but regardless I need to replace it and it costs near $700.
Have you any experience with this, is there any other way to fix it? Can I replace current one with used one from another MB?
Are you using touchpad a lot is it worth paying 700$?
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Joined: Nov 2012
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Likes: 1,117
A gaggle of MB's
Your Dealer frankly is a Rip-Off - a "failed" touch pad is not unusual - has happen - a competent Service Advisor would check in the Vehicle settings that the Touchpad is activated - in case it has been accidently "unchecked" - then do a "soft reset" - if that doesn't restore it then the touchpad needs to be replaced - there is NO DIAGNOSTIC ERROR for a bad Touchpad. "Some" dealers might go the extra step and download/re-install the console software - but most don't for a MB that is out-of-warranty since that download /install could take 2 1/2hrs.
eBay generally has "used" touchpads - but make sure you buy one with a Seller Warranty in case it's dead too - since these are pulled from dead/salvage MB's - so the seller "assumes" it to work but doesn't really know. God sellers will give you warranty/return privilege's.
https://www.ebay.com/sch/50459/i.htm...Desc=0&_sop=15.
eBay generally has "used" touchpads - but make sure you buy one with a Seller Warranty in case it's dead too - since these are pulled from dead/salvage MB's - so the seller "assumes" it to work but doesn't really know. God sellers will give you warranty/return privilege's.
https://www.ebay.com/sch/50459/i.htm...Desc=0&_sop=15.
Thread Starter
Newbie
Joined: Sep 2020
Posts: 5
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From: Europe
C220
hi @fabbrisd1 @Mikesmith2939
They and I checked settings, and touchpad is activated.
Today while I was driving touchpad magically start working, but after I made a stop(after 2 hours) I start the car again and it is not working again.
That made me to a conclusion that maybe there is a software issue, touchpad get locked (like when car is OFF).
So I presume that touchpad is not physically damaged.
Any thoughts on this?
They and I checked settings, and touchpad is activated.
Today while I was driving touchpad magically start working, but after I made a stop(after 2 hours) I start the car again and it is not working again.
That made me to a conclusion that maybe there is a software issue, touchpad get locked (like when car is OFF).
So I presume that touchpad is not physically damaged.
Any thoughts on this?
Last edited by misho_008; Sep 27, 2020 at 01:42 PM.
Senior Member
Joined: May 2019
Posts: 431
Likes: 86
C400
hi @fabbrisd1 @Mikesmith2939
They and I checked settings, and touchpad is activated.
Today while I was driving touchpad magically start working, but after I made a stop(after 2 hours) I start the car again and it is not working again.
That made me to a conclusion that maybe there is a software issue, touchpad get locked (like when car is OFF).
So I presume that touchpad is not physically damaged.
Any thoughts on this?
They and I checked settings, and touchpad is activated.
Today while I was driving touchpad magically start working, but after I made a stop(after 2 hours) I start the car again and it is not working again.
That made me to a conclusion that maybe there is a software issue, touchpad get locked (like when car is OFF).
So I presume that touchpad is not physically damaged.
Any thoughts on this?
A soft reset doesn't erase anything
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Newbie
Joined: Sep 2020
Posts: 3
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w205
I have found that the heat produced by the action of direct sunlight can cause the touchpad to stick and not work. Perhaps because its internal parts expand in the heat. That is my theory. If it is stiff and you force it, it may break. Anyone want to check it out please?
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