Nox sensor shortage, courtesy car issues and poor MB service
07-07-2021, 04:26 AM
#1
Junior Member
Thread Starter
Nox sensor shortage, courtesy car issues and poor MB service
Back at the beginning of May the engine management light came on in my 18 plate S205 C220d. I took it to Mercedes Benz Glasgow to get it looked at under manufacturers warranty and they diagnosed the issue as the downstream NOX sensor being faulty. I left the car with them for 3 weeks waiting on the replacement which never materialised before going back and asking for a courtesy car as I had to drive to Portsmouth for work. I was told that there is a worldwide shortage of these NOX sensors and MB have none anywhere and as such need to manufacture more, they couldnt give me a forecast for when this new sensor will be available "could be a week, could be a year" was what I was told. So the service manager told me the car is completley safe to drive and the worst that will happen is the sensor will fail completley and put me into limp mode then under warranty MB will come and recover me etc. Etc. Now thats fine if I wasnt going to far a afield but I am weekly driving the length of the country and back regularly with my job in the Royal Navy and I have tight timings to meet ships sailings and other operational commitments which cannot be moved if I am late. I cant have the constant spectre of a fault that I know about that could end the journey swiftly hanging over me, which will be for an unknown length of time, even if I had a rough date I could expect the sensor I would at least be a little more reassured. When I asked for a courtesy car I was told that there are literally no courtesy cars anywhere available in the Mercedes UK network they can give me as they are all being used by people with the same issue as me so nobody in the UK can get one now (which Im not entirley convinced by). So I am now expected to drive a car that may or may not (I know probably less likley but still) crap out on me at any moment for the forseeable future? Doesnt seem like a good enough answer to me to be honest. I know Im being paranoid but putting the better part of 4k miles on the clock every month with a fault like this looming over me doest sot right with me and makes me very uncomfortable.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
07-08-2021, 01:37 AM
#3
Junior Member
Thread Starter
07-08-2021, 04:19 AM
#4
MBWorld Fanatic!
How about trying another dealership maybe they will be more professional and responsible.
This is one strange dealership they dont have the item in stock they cant source it they don't know when they will have it they dont have a courtesy car and they ask the customer to drive the car until it dies on him. Very unprofessional.
Last edited by Andy74; 07-08-2021 at 04:58 AM.
07-08-2021, 04:43 AM
#5
Junior Member
Thread Starter
I agree in theory. But the reality is that they are waiting for it to be manufactured by MB and I personally will not wait for this to happen as it might take for ever. So one option is to buy a used one and get them to pay the bill.
How about trying another dealership maybe they will be more professional and responsible.
This is one strange the dont have the item in stock they cant source it they don't know when they will have it the dont have a courtesy car and they ask the customer to drive the car until it dies on him. Very unprofessional.
How about trying another dealership maybe they will be more professional and responsible.
This is one strange the dont have the item in stock they cant source it they don't know when they will have it the dont have a courtesy car and they ask the customer to drive the car until it dies on him. Very unprofessional.
I have escalated the case to MB UK as I was getting no help from the dealer so hopefully will hear back soon, but all in all I am very dissapointed in the service thus far.
07-08-2021, 08:04 AM
#7
Junior Member
Thread Starter
As far as they are concerned the car is 'safe' as it wont explode or catch fire or have an immediate threat to life, but your argument is the same as mine, how is letting me drive a car with a known fault that could strand me hundreds of miles from home/work for hours deemed safe? They tried to justify it saying that MB would recover me under the warranty if this happened, but this just seems like a cop out.
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07-08-2021, 08:18 AM
#8
MBWorld Fanatic!
Loosing power or ability to handle a car on a highway is unsafe. Stranded in the middle of nowhere is unsafe. The strategy of dont worry drive the car until it dies on you and we will pick you in irresponsible. Their unwillingness to provide a replacement car is unacceptable. They can rent a Corolla until they fix your car. That's what responsible professional people would do.
07-26-2021, 05:48 PM
#9
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Vito
Back at the beginning of May the engine management light came on in my 18 plate S205 C220d. I took it to Mercedes Benz Glasgow to get it looked at under manufacturers warranty and they diagnosed the issue as the downstream NOX sensor being faulty. I left the car with them for 3 weeks waiting on the replacement which never materialised before going back and asking for a courtesy car as I had to drive to Portsmouth for work. I was told that there is a worldwide shortage of these NOX sensors and MB have none anywhere and as such need to manufacture more, they couldnt give me a forecast for when this new sensor will be available "could be a week, could be a year" was what I was told. So the service manager told me the car is completley safe to drive and the worst that will happen is the sensor will fail completley and put me into limp mode then under warranty MB will come and recover me etc. Etc. Now thats fine if I wasnt going to far a afield but I am weekly driving the length of the country and back regularly with my job in the Royal Navy and I have tight timings to meet ships sailings and other operational commitments which cannot be moved if I am late. I cant have the constant spectre of a fault that I know about that could end the journey swiftly hanging over me, which will be for an unknown length of time, even if I had a rough date I could expect the sensor I would at least be a little more reassured. When I asked for a courtesy car I was told that there are literally no courtesy cars anywhere available in the Mercedes UK network they can give me as they are all being used by people with the same issue as me so nobody in the UK can get one now (which Im not entirley convinced by). So I am now expected to drive a car that may or may not (I know probably less likley but still) crap out on me at any moment for the forseeable future? Doesnt seem like a good enough answer to me to be honest. I know Im being paranoid but putting the better part of 4k miles on the clock every month with a fault like this looming over me doest sot right with me and makes me very uncomfortable.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
Yes I've had this too.
My 2016 Vito went into limp mode because of this sensor. Took it to local dealer that I brought it from. Told me exact story. My Vito had 400 miles before it went from limp mode to a total stop. I then contacted another dealer in our area that had sensors on order for other customers with no delivery date for them.
I now have a 2016 van that can't be driven.
07-29-2021, 04:52 PM
#10
Junior Member
Thread Starter
Well, got a result, the dealer I bought the car from offered to take the car back as a trade in on something else for the invoice price I paid for it back in March. Shame as I really do love the car but I cant afford to have a faulty car for an unonown length of time until MB sort their sh*t out and get new NoX sensors in.
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Ron P Baker (07-29-2021)
08-09-2021, 06:58 AM
#11
Nox sensor
Well, got a result, the dealer I bought the car from offered to take the car back as a trade in on something else for the invoice price I paid for it back in March. Shame as I really do love the car but I cant afford to have a faulty car for an unonown length of time until MB sort their sh*t out and get new NoX sensors in.
I am waiting for new Gle 350de 1 month. Just need NOx. 😱
08-14-2021, 04:14 AM
#12
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ML
Nox sensor
I have had exactly the same issue and been waiting since May for the part, just driven to Cornwall with engine light on and so stressful. I was told by MB that they would not foot the bill when if and when the part eventually arrives. They are asking me for £750 for a part that is clearly a MB issue and yet are not taking responsibility for this. I was told my car would not pass an MOT and I am also not able to sell my car with engine light on. So in short I have an extremely expensive motor that I can’t sell and I can’t drive and no one is taking responsibility for this. Go figure???
QUOTE=Morgan McDonald;8370378]Back at the beginning of May the engine management light came on in my 18 plate S205 C220d. I took it to Mercedes Benz Glasgow to get it looked at under manufacturers warranty and they diagnosed the issue as the downstream NOX sensor being faulty. I left the car with them for 3 weeks waiting on the replacement which never materialised before going back and asking for a courtesy car as I had to drive to Portsmouth for work. I was told that there is a worldwide shortage of these NOX sensors and MB have none anywhere and as such need to manufacture more, they couldnt give me a forecast for when this new sensor will be available "could be a week, could be a year" was what I was told. So the service manager told me the car is completley safe to drive and the worst that will happen is the sensor will fail completley and put me into limp mode then under warranty MB will come and recover me etc. Etc. Now thats fine if I wasnt going to far a afield but I am weekly driving the length of the country and back regularly with my job in the Royal Navy and I have tight timings to meet ships sailings and other operational commitments which cannot be moved if I am late. I cant have the constant spectre of a fault that I know about that could end the journey swiftly hanging over me, which will be for an unknown length of time, even if I had a rough date I could expect the sensor I would at least be a little more reassured. When I asked for a courtesy car I was told that there are literally no courtesy cars anywhere available in the Mercedes UK network they can give me as they are all being used by people with the same issue as me so nobody in the UK can get one now (which Im not entirley convinced by). So I am now expected to drive a car that may or may not (I know probably less likley but still) crap out on me at any moment for the forseeable future? Doesnt seem like a good enough answer to me to be honest. I know Im being paranoid but putting the better part of 4k miles on the clock every month with a fault like this looming over me doest sot right with me and makes me very uncomfortable.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.[/QUOTE]
QUOTE=Morgan McDonald;8370378]Back at the beginning of May the engine management light came on in my 18 plate S205 C220d. I took it to Mercedes Benz Glasgow to get it looked at under manufacturers warranty and they diagnosed the issue as the downstream NOX sensor being faulty. I left the car with them for 3 weeks waiting on the replacement which never materialised before going back and asking for a courtesy car as I had to drive to Portsmouth for work. I was told that there is a worldwide shortage of these NOX sensors and MB have none anywhere and as such need to manufacture more, they couldnt give me a forecast for when this new sensor will be available "could be a week, could be a year" was what I was told. So the service manager told me the car is completley safe to drive and the worst that will happen is the sensor will fail completley and put me into limp mode then under warranty MB will come and recover me etc. Etc. Now thats fine if I wasnt going to far a afield but I am weekly driving the length of the country and back regularly with my job in the Royal Navy and I have tight timings to meet ships sailings and other operational commitments which cannot be moved if I am late. I cant have the constant spectre of a fault that I know about that could end the journey swiftly hanging over me, which will be for an unknown length of time, even if I had a rough date I could expect the sensor I would at least be a little more reassured. When I asked for a courtesy car I was told that there are literally no courtesy cars anywhere available in the Mercedes UK network they can give me as they are all being used by people with the same issue as me so nobody in the UK can get one now (which Im not entirley convinced by). So I am now expected to drive a car that may or may not (I know probably less likley but still) crap out on me at any moment for the forseeable future? Doesnt seem like a good enough answer to me to be honest. I know Im being paranoid but putting the better part of 4k miles on the clock every month with a fault like this looming over me doest sot right with me and makes me very uncomfortable.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.[/QUOTE]
08-26-2021, 11:50 PM
#13
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MB CLA, GLC, next GLE
New GLE missing nox sensor
I stumble upon this thread. I ordered new GLE in January, car was manufactured / ready in june. Now waiting nox-sensor somewhere in Germany. Dealer said that there are cars waiting that should have been released to customers in May.
So no clue when I can get the car. I saw some article that situation might be better in September but who knows…
Tuomas, Helsinki Finland
So no clue when I can get the car. I saw some article that situation might be better in September but who knows…
Tuomas, Helsinki Finland
09-09-2021, 01:39 PM
#14
NOX sensors
Back at the beginning of May the engine management light came on in my 18 plate S205 C220d. I took it to Mercedes Benz Glasgow to get it looked at under manufacturers warranty and they diagnosed the issue as the downstream NOX sensor being faulty. I left the car with them for 3 weeks waiting on the replacement which never materialised before going back and asking for a courtesy car as I had to drive to Portsmouth for work. I was told that there is a worldwide shortage of these NOX sensors and MB have none anywhere and as such need to manufacture more, they couldnt give me a forecast for when this new sensor will be available "could be a week, could be a year" was what I was told. So the service manager told me the car is completley safe to drive and the worst that will happen is the sensor will fail completley and put me into limp mode then under warranty MB will come and recover me etc. Etc. Now thats fine if I wasnt going to far a afield but I am weekly driving the length of the country and back regularly with my job in the Royal Navy and I have tight timings to meet ships sailings and other operational commitments which cannot be moved if I am late. I cant have the constant spectre of a fault that I know about that could end the journey swiftly hanging over me, which will be for an unknown length of time, even if I had a rough date I could expect the sensor I would at least be a little more reassured. When I asked for a courtesy car I was told that there are literally no courtesy cars anywhere available in the Mercedes UK network they can give me as they are all being used by people with the same issue as me so nobody in the UK can get one now (which Im not entirley convinced by). So I am now expected to drive a car that may or may not (I know probably less likley but still) crap out on me at any moment for the forseeable future? Doesnt seem like a good enough answer to me to be honest. I know Im being paranoid but putting the better part of 4k miles on the clock every month with a fault like this looming over me doest sot right with me and makes me very uncomfortable.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
09-12-2021, 08:58 PM
#15
Expired 1st Mot due to Nox
Hi I have been having the same issue with the NOX sensor. I have been waiting since May for a Nox and now my car can not be driven as it has failed its Mot. I have complained to Mercedes customer services and to Mercedes finance but both are saying it is not their fault. I have paid car payments in June, July, August and September and can not drive my car. I got my car uplifted and returned to the dealership that sold me the car as I have no where to keep it now it's declared Sorn. I'm paying £570 a month for a car I can not drive and have not been given a courtesy car. I have taken my complaint to the ombudsman.
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Johnsoke (03-26-2022)
09-13-2021, 08:58 AM
#16
NOX sensor shortage
Hi I have been having the same issue with the NOX sensor. I have been waiting since May for a Nox and now my car can not be driven as it has failed its Mot. I have complained to Mercedes customer services and to Mercedes finance but both are saying it is not their fault. I have paid car payments in June, July, August and September and can not drive my car. I got my car uplifted and returned to the dealership that sold me the car as I have no where to keep it now it's declared Sorn. I'm paying £570 a month for a car I can not drive and have not been given a courtesy car. I have taken my complaint to the ombudsman.
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Hayley1985 (09-13-2021)
09-17-2021, 05:53 AM
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meecedes e class coupe 2017
Mercedes e class coupe 2017
Back at the beginning of May the engine management light came on in my 18 plate S205 C220d. I took it to Mercedes Benz Glasgow to get it looked at under manufacturers warranty and they diagnosed the issue as the downstream NOX sensor being faulty. I left the car with them for 3 weeks waiting on the replacement which never materialised before going back and asking for a courtesy car as I had to drive to Portsmouth for work. I was told that there is a worldwide shortage of these NOX sensors and MB have none anywhere and as such need to manufacture more, they couldnt give me a forecast for when this new sensor will be available "could be a week, could be a year" was what I was told. So the service manager told me the car is completley safe to drive and the worst that will happen is the sensor will fail completley and put me into limp mode then under warranty MB will come and recover me etc. Etc. Now thats fine if I wasnt going to far a afield but I am weekly driving the length of the country and back regularly with my job in the Royal Navy and I have tight timings to meet ships sailings and other operational commitments which cannot be moved if I am late. I cant have the constant spectre of a fault that I know about that could end the journey swiftly hanging over me, which will be for an unknown length of time, even if I had a rough date I could expect the sensor I would at least be a little more reassured. When I asked for a courtesy car I was told that there are literally no courtesy cars anywhere available in the Mercedes UK network they can give me as they are all being used by people with the same issue as me so nobody in the UK can get one now (which Im not entirley convinced by). So I am now expected to drive a car that may or may not (I know probably less likley but still) crap out on me at any moment for the forseeable future? Doesnt seem like a good enough answer to me to be honest. I know Im being paranoid but putting the better part of 4k miles on the clock every month with a fault like this looming over me doest sot right with me and makes me very uncomfortable.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
Anyway long story short, has anyone else heard about or is aware of this 'worldwide' NOX sensor shortage? Also am I being unreasonable to demand a courtesy car given the circumstances?
I only bought this car in March as my BMW crapped out on me and I bought the C class (my first MB) given its age and warranty etc for piece of mind so I wouldnt need to worry about such things, but thus far not impressed with the service. I appreciate a parts issue isnt the Dealerships fault and they may well personally not have any courtesy vehicles left in their branch, but I find it hard to believe that across the entire MB UK network they have none available they can source. The whole thing just seems like they are shrugging their shoulders and ignoring the problem rather than trying to find a solution, not the kind of service I would expect from a brand such as MB.
hey I’m dealing with the same issue right now with my Mercedes e class coupe 2017. I purchased the car from Evans halshaw Renault Doncaster back June. The day they delivered the car to me was when the engine management light popped on the dashboard. I couldn’t drive the car because it wasn’t worth take risk. So I called renualt to tel the about EML they sent someone to collect the car from in about 5 days. When the car had arrived with them after diagnosis test etc I was told the issue is with nox sensor if I’m pronouncing it correctly. They sent me a courtesy car and since June I’ve been driving there courtesy car and still being told the part is on back order. I’ve not driven the car since it was bought which is over 3 months now almost so I’m going to be calling renualt up again soon to cancel everything return my deposit back and keep the car because it’s not worth the stress if you ask me hopefully I’ll find a similar car soon. P.s I also hope you get your car fixed soon I know the feeling it’s not good at all
03-04-2022, 05:39 AM
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2013 e350 coupe
Part still on back order!?
Got same issue with nox bank 1 sensor 2 downstream. Mercedes saying that the parts are on back order. Surely everyone isn’t still waiting on their parts to arrive from last year?
03-23-2022, 03:13 PM
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GLC 220D 4Matic
Yes, everyone is still waiting for the NOX sensor, world wide shortage. I waited from June 2021 till 25th Jan this year to get mine for my GLC 220D 4Matic! And that was the 4th one I've had fitted! And guess what...the light has came back on AGAIN with same NOX sensor and I've only done 283 miles!!! In between that the Adblue countdown came on which Merc fixed. Going back into Merc to get looked at, they said they will send the data to Germany and maybe have to alter the software to suit my car...as long as they fix it and it doesn't cost me anything, I don't care, but I'm certainly not paying for another one. defo something up with the NOX sensors and the Adblue.
03-24-2022, 07:26 PM
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c200
Nox sensor
Hi all, after diagnostics at the dealership today they had to put a back order for a nox sensor on my c200 petrol and said a few weeks wait.. going by all your comments it may be a long wait it seems.
im guessing it’s okay to do short trips even with EML on?
im guessing it’s okay to do short trips even with EML on?
04-12-2022, 07:53 AM
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c250 coupe
Any updates on anyone receiving the nox sensor ??
Any updates ??
04-27-2022, 05:38 PM
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C200 Sport
The problem is my car is booked in for the first week of July, I am currently trying to find a used one through scrapyards. I have checked with a dealership in Italy and same story they cant supply the part.
I am going to complain to the Mercedes dealership I purchased the car from and Mercedes UK. I have been driving Mercedes cars for 15 years. I think I am going to look at a Audi or Range Rover for my next car.
04-27-2022, 05:54 PM
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c200
I am in the same postion as you, I also have the C200 Sport Petrol 2015, same issue end of April 2022 and NOX Sensor on back order. Local Mec Dealership has quoted me £475.00 for the sensor including Vat and 2 1/2 hours labour at £210.00 per hour to install.
The problem is my car is booked in for the first week of July, I am currently trying to find a used one through scrapyards. I have checked with a dealership in Italy and same story they cant supply the part.
I am going to complain to the Mercedes dealership I purchased the car from and Mercedes UK. I have been driving Mercedes cars for 15 years. I think I am going to look at a Audi or Range Rover for my next car.
The problem is my car is booked in for the first week of July, I am currently trying to find a used one through scrapyards. I have checked with a dealership in Italy and same story they cant supply the part.
I am going to complain to the Mercedes dealership I purchased the car from and Mercedes UK. I have been driving Mercedes cars for 15 years. I think I am going to look at a Audi or Range Rover for my next car.
why are u even looking for a spare as it’s a downstream sensor then it’s safe to drive with EML on?
range rovers are unreliable like hell. I’d stay away. This is my personal opinion of course
05-07-2022, 11:19 AM
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C250
I have exactly the same problem with my C250 Bluetec 2015 model, although my Nox sensors do appear to need replacing just over every 2 years!! Had them replaced in 2020, then had the recall completed in 2021 by MB. Now have the same Nox sensors EM on again 26 months later. Cannot get the part anywhere and has been on order for a month now since 02/04/2022, with no date of expectation. Think MB should reconsider the pile of rubbish they are putting in their cars. Will be getting rid of this car asap. Since I bought the car from Big motoring world in August 2018 - the car has cost me just in services and repairs over £5,500, over a £100 a month which is absolute madness!!! Good luck to all of us hunting this part out there :-(
