Pre-entry climate on C350e drains battery while plugged in?
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C350e
Pre-entry climate on C350e drains battery while plugged in?
I really don't understand why it is doing this. But I have my C350e setup for pre-entry climate to preheat the cabin (and the battery?) to prepare for using the car. I set the departure time. And the cabin is warm when I get to the car, but for some reason it does use up the battery for doing the pre-heating?
Before the pre-heating begins the car is fully charged, and it is plugged in. The charger is set to the "two LED-option" which is the quickest charging.
How come it uses the battery for pre-heating and not the electricity from the plugged in cable while retaining the charge?
Thank you!
Before the pre-heating begins the car is fully charged, and it is plugged in. The charger is set to the "two LED-option" which is the quickest charging.
How come it uses the battery for pre-heating and not the electricity from the plugged in cable while retaining the charge?
Thank you!
MBWorld Fanatic!
Joined: May 2003
Posts: 1,197
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From: USA
18 G550, 24 EQB3504M
What EVSE are you using to charge it? I have the Clipper Creek 40A EVSE and once I unlock to initiate preentry climate control,the EVSE switches to charging and the battery is usually at 100pct when I finally unplug and drive away
Thread Starter
Junior Member
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C350e
So this charger is not enough for only preheating the car? Because the car is fully charged when the preheating begins, and while plugged in I almost loose all my charge.
Would my 2016 C350e be able to preheat the car while keeping 100% if I installed a real wall charger?
MBWorld Fanatic!
Joined: May 2003
Posts: 1,197
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From: USA
18 G550, 24 EQB3504M
I’ve never seen that charger. Is that plugged into a 110 or 220/240V outlet? The plug doesn’t look like a US 110v
in either case when the battery is near full it doesnt charge at the peak rate of 3.6kW (for the c350e)
next time you use pre entry can you just check that the charger is on?
also, are you trying to cool the car or warm the car with pre entry or asked differently where do you live?
in either case when the battery is near full it doesnt charge at the peak rate of 3.6kW (for the c350e)
next time you use pre entry can you just check that the charger is on?
also, are you trying to cool the car or warm the car with pre entry or asked differently where do you live?
Thread Starter
Junior Member
Joined: May 2021
Posts: 17
Likes: 0
C350e
I’ve never seen that charger. Is that plugged into a 110 or 220/240V outlet? The plug doesn’t look like a US 110v
in either case when the battery is near full it doesnt charge at the peak rate of 3.6kW (for the c350e)
next time you use pre entry can you just check that the charger is on?
also, are you trying to cool the car or warm the car with pre entry or asked differently where do you live?
in either case when the battery is near full it doesnt charge at the peak rate of 3.6kW (for the c350e)
next time you use pre entry can you just check that the charger is on?
also, are you trying to cool the car or warm the car with pre entry or asked differently where do you live?
I live in Sweden, that's maybe why you haven't seen that before.
Right now I am preheating the cabin, and when it does start the preheat I get a message from the Mercedes Me app that charging has started. But it pulls more power than it charges, so I am left with only like 40% if it is really cold outside.
MBWorld Fanatic!
Joined: May 2003
Posts: 1,197
Likes: 75
From: USA
18 G550, 24 EQB3504M
I tried testing it out for you as it was about 4c this morning in California. I turned pre entry on while car was plugged in and sure enough the EVSE started charging right away. I left to make coffee and came back 30 mins later but the car had shut off pre entry for whatever reason and showed that pre entry will be available again after turning car on… I’ll try again tomorrow!
Newbie
Joined: Feb 2019
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Sl600
Same for UK spec
I really don't understand why it is doing this. But I have my C350e setup for pre-entry climate to preheat the cabin (and the battery?) to prepare for using the car. I set the departure time. And the cabin is warm when I get to the car, but for some reason it does use up the battery for doing the pre-heating?
Before the pre-heating begins the car is fully charged, and it is plugged in. The charger is set to the "two LED-option" which is the quickest charging.
How come it uses the battery for pre-heating and not the electricity from the plugged in cable while retaining the charge?
Thank you!
Before the pre-heating begins the car is fully charged, and it is plugged in. The charger is set to the "two LED-option" which is the quickest charging.
How come it uses the battery for pre-heating and not the electricity from the plugged in cable while retaining the charge?
Thank you!
Last edited by Ghsl600; Dec 7, 2022 at 04:55 PM.
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Newbie
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Sl600
Solution
Hi, I contacted MB regarding this (happy to report they responded quickly as always), and they replied as follows…It is not possible to change how the Climate Control functions. However, you can pre-set the Pre-Entry Climate Control in the Mercedes me app as per steps below, before charging the car:
Hope this provides a bit more clarity
Cheers
- Open the Mercedes me app.
- Select Charging Status
- Select Departure time to indicate by when the battery should be fully charged.
- Select Pre-Entry Climate Control to activate it.
- Select Charging programs to choose a weekly charging profile and maximum charge level, then select Save.
Hope this provides a bit more clarity
Cheers
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