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2017 C300 with Burmester sound system does not store Surround Sound settings

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Old Feb 4, 2023 | 05:18 AM
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Verbim's Avatar
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W205 C300
2017 C300 with Burmester sound system does not store Surround Sound settings

Hi - title says the story On my 2017 C300, when I setup surround sound for both front and back, then turn off the engine, close the door and turn the engine & sound system back on again, the surround sound setting "reverts" to only the front. Has anybody else encountered this? Is it possible to prevent this somehow?

Thank you!
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Old Feb 5, 2023 | 01:29 PM
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2022 E53 AMG
Never had this problem but it could be a software related issue that only MB can fix.
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Old Feb 25, 2023 | 02:35 PM
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c350e
Originally Posted by Verbim
Hi - title says the story On my 2017 C300, when I setup surround sound for both front and back, then turn off the engine, close the door and turn the engine & sound system back on again, the surround sound setting "reverts" to only the front. Has anybody else encountered this? Is it possible to prevent this somehow?

Thank you!
I had this issue too. No solution for it also.
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Old Feb 25, 2023 | 04:15 PM
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2015 C300 4Matic Sport
Where you installing aftermarket amplifier or something and disconnected the factory amp harness, then started the car?

Try:
  1. Close door, hold down CD button until command system reboots. Turn off vehicle, open and lock door, wait 5 minutes, unlock door, start car, then check if it's working again.
  2. If that doesn't work, Go into system settings and factory reset the command.
  3. If that doesn't work, time to ask MB Service


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Old Feb 15, 2025 | 04:18 PM
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2021 GLC 63
Before attempting the factory reset, check that this is not your issue:
https://mbworld.org/forums/c-class-w...ml#post9113198
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