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Power steering malfunction error code

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Old 08-02-2024, 03:21 PM
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c300, e350, e300
Power steering malfunction error code

2018 c300 4 matic with under 34k miles. One day went to drive and the message popped up. Can’t move the steering very well. No leaks. Tested battery at auto zone and passed. Check fuses, no issue. Towed car to dealer. They recommend replacing steering rack @$7000. Wtf. Car has been in no accidents, no bottom scraping etc. why would I need to replace the rack at 34k miles??? I asked them if they tested ALL fuses but they said it threw up error codes. So I need to replace rack. Anyone else experience this??

I did a search but got no results.
Old 08-02-2024, 04:17 PM
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2021 c300 Cab. Arrived 7/28/21 . 24 GLE 450e.
Tough luck. Sometimes things happen. Perhaps the dealer can work with you.
Old 08-02-2024, 05:36 PM
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I would agree if this had 134k miles or excessive wear and tear. Even the dealer is baffled and replacing the steering rack is not a guaranteed fix

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