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Infotainment screen not turning on or working

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Old Oct 2, 2023 | 12:26 PM
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C300
Infotainment screen not turning on or working

I noticed that my infotainment screen wouldn’t turn on and my blind spot assist + charging wouldn’t work either. Not getting any battery warning on the main screen but was wondering if anyone else had this issue.
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Old Oct 3, 2023 | 07:46 AM
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From: SFV
2025 C300
Originally Posted by Holo
I noticed that my infotainment screen wouldn’t turn on and my blind spot assist + charging wouldn’t work either. Not getting any battery warning on the main screen but was wondering if anyone else had this issue.
What model year?

This issue has been addressed endlessly in the forums. Your rear SAM module is shut off, likely from moisture accumulation. Dead screen + blind spot assist inactive confirm this. MB has issued a recall for 2022 models, 2023 allegedly doesn't have this issue.
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Old Oct 8, 2023 | 03:50 PM
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Originally Posted by 818benz
What model year?

This issue has been addressed endlessly in the forums. Your rear SAM module is shut off, likely from moisture accumulation. Dead screen + blind spot assist inactive confirm this. MB has issued a recall for 2022 models, 2023 allegedly doesn't have this issue.
Ya the 2023 model year ones have a cover, it was a design flaw to begin with as tinting could also potentially fry it depending on the water it was used for the tint.
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