Carbonlord

I simply cannot believe this and I am bummed. By time the car had 200 miles on it, there was a Problem. The car lost power and started vibrating and sputtering. I brouht it in for Service. It was a Faulty Cam Shaft Solenoid. The one that adjusts the firing sequence or so I was told. After a week, I got the car back, drove it home and it was fine. I think I drove it 2 more days, before I had to go on a trip. I just got back, took it out today with now 370 miles on it and BAM, same exact problem.

Has anyone heard of this, now this is a 2nd time. The car has been in the shop more days, than I have had it out.

I bought the Car in NJ, but Live in FL and had it serviced @ MB of Pompano. Of Course, no Mercedes courtesy car, either. I didn't buy it there, because they simply could not get the car until Mid-Year.

Any Suggestions?

CharlestonN

Thats odd, the first real horror story i have heard about a CLS

You could have gotten a lemon or being taken advantage of by whoever services your car . . .

CY

Document everything and bring it as soon as it happens everytime this problem occurs.....it may be an easy fix but could be a lemon and if that is the case you have to be prepared.

Carbonlord

I am wondering about having this problem fixed TWICE in less than 400 miles. It is the CLS63 with the 030 package. The Check engine light Flashed and the Car started sputtering and shaking at idle. I shut it down and tried a few hours later. Still the same thing, but after I drove it some, it went to a steady check engine light and stopped. Last time it happened going to work as well and I brought it right in. This time, I will make an appt, because they kept my car for 5 days waiting fo the part from Germany. Real Bummed to get this Calibre of Car for almost 120K and have this happen, I am disheartened to say the least.

AMG_55

my clk was in the shop for at least 6mo. out of 39

welcome to mb ownership... enjoy your stay


sorry to hear your got ****ed up try to lemon it and get a p car

TREZ63

Document everything, dates, who you talked to, print out of what the problems was. if it happens one more time sue for lemon law and attorney fees. Perfect case, can't lose. lemon law states if you're back three times for the same thing ...

coolcamden

Sorry to hear about your problems. I would suggest that in addition to preparing for the dreaded potential of lemon laws and litigation, there are many steps you can take at this time as well.

You bought the car because you liked it and wanted the joy of driving and owning it, make sure you pull all the stops to get the car fixed. Talk to the Service manager, dealership general manager at Pompano, call NJ and talk to the general manager there to have him call his counterpart at Pompano on your behalf, etc... Pompano is making money from MBZ in doing service for you, so make sure you get all you deserve from them. Accept nothing less. Threaten to talk about them in lesser light if they don't put 1000% focus on fixing your car in all the internet means you have available, etc... Heck, do a preemptive nuke strike by tell them you need a new engine, and work down from there.

If you know a lawyer, have him/her do a friendly call to the GM of Pompano just "appealing your case" If you don't know a lawyer, contact your employer's employee concern service.

Good luck.

hsandhu21

Well the same thing happened to my sister's 05' Clk at random times it would just shake and feel like it was going to stall out or something like it was a manual tranny stalling out with random shaking we've taken it to the dealer twice and left it for two weeks and nobody knows what's wrong with it, if my cls had the same prob. i would not be a happy camper. Maybe you should contact mbusa?

allied107

Sorry to hear about your benz.

I bought a Toyota Tacoma for my dad for his birthday on year and it had a oil leak from day one I took it into the dealership 7 times to try to get it repaired finally they bought my car back from me and gave me my money back 100% just make sure you keep and document all your paper work.

joemoney415

Sorry to hear about that, have a cls63 w/ 030 and have 1300 miles with no problems. How many miles on the car when you took delivery?

2MANYCARS

This is the first major problem I've heard for the 6.2L AMG engines, hope everything comes out as you expect, good luck.

clos

i had a problem with my e320 after the wife ran over debris that fell off a truck. Car never drove the same, after repeated visits and no luck I picked up the phone and called MBUSA. I asked to speak to someone that would get this fixed once and for all.

I went about the usual tirate, I can't believe that Mercedes would allow this to happen. I spoke to a service tech and he assured me that I would be getting a call from the dealer shortly and that he would personally supervise all work done to my car.

it worked, they took care of it placed me with a great SA and I have never had problems getting things resolved.

Good luck
Clos

2K6E55

Wow. Sorry to hear about your 63, what's the dealer going to do about it? I hope your issue will be addressed accordingly.

06CLK350

Im sorry to hear about your problem. This reminds me about when i leased my bmw 650i. The day i leased my car, we all went out to dinner and the car starting shaking. I called roadside and they took my car to the service center. I got it back a week and a half later and it was fine for a few days until it did the same thing again and turned off on the freeway! Roadside came and took the car again and i went to the dealer to talk to the head of the dealer with my attorney and stated that i am too scared to drive this car, and they cancelled the lease without any issues. It only gave me the problem twice, but it was enough. I urge you to do the same. It was a great car though!

bocacls63

Carbonlord, That really blows hearing you're having problems with your new car. The second week I had few problems with mine as well and they kept the car for about 3 days, of course they gave me a loaner. I think you'll have better luck with the Ft. Lauderdale service department, they're much more friendly and willing to please.
Good luck....

Jrocket

I might be wrong but it seems theres 2 E63's on this site that are also having similar problems.

Acez

manufacturer defect? where's the quality control nowadays

sly55

dont everyone go jumping the gun and assuming its a lemon, this will only taint your ownership experience more. Yes its too bad its having probs, but it may not be such a large issue and once you get it sorted it may be the last thing you see go wrong. My E55 was in the shop twice also before 700miles! they fixed the problem 1st time, and shortly after the very part they replaced died. Third time lucky and car has been trouble free so far. I started to assume i might have a lemon, and for a while i hated the car and considered getting rid of it, so i understand your position. Just allow due time to get the car sorted and im sure you will love it.

Remember that ANY production car no matter what price is going to have examples like this, be it MB/BMW or ferrari/lambo. When i read all that 'could' go wrong with the 211 E55's it almost put me off altogether! Hope for the best.

StealthAuto

Ouch!!! I'm sorry to hear of your issues.. I hope you get everyone worked out soon.

Carbonlord

Brand New, I think there were less than 20 miles or so, maybe a test drive or so.

MHK

I would not sweat it. I had a similar experience happen to my CLS63 when I had 1,000 miles on it. I would question the dealership to see if they really are telling you the right story. When the vibration/hesitation happened on my car, I took the car in. It turns out it was simply bad fuel. Fresh tank of fuel, and I never have had the issue again (I also have not gone back to the station where I had last fueled it.

This is actually a more common experience than people would otherwise think. The engines are high performance and are sensitive to the fuel that goes in them. Go to a station that does not properly take care of its tanks, and boom, it can happen.

The 63 engine is not the only engine it happens to, Porsche owners have experienced it as well.

Do a search for my other postings and you will see the issue in more detail.

I now have 5,000 miles on the car and never another problem.

sprink49

Try Palm Beach Mercedes...I didn't buy my car there and they have always provided me with a loaner. They are a first class outfit...I'm dubious about Autohaus in Pompano.