C219 CLS55 and CLS63, 2004-2010

20 mile alignment?

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Old Sep 18, 2007 | 10:14 AM
  #1  
rarfinancial's Avatar
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From: S.D Cali
CLS63
20 mile alignment?

Took the beast in for a 4 wheel alignment yesterday. Car is lowered and always in sports 2. I told the S/A this is the setting that I want the alignent set, which they did. I also had an oil change done. Well, besides the two foot long grease marks on the front right fender There was also 20 miles added to the car What is that. I am calling the S/A to vent. I have had many alignments and maybe a mile max.. Anyone have this happen? Seems like someone was having lunch in my car.
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Old Sep 18, 2007 | 11:12 AM
  #2  
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CLS 55
Originally Posted by rarfinancial
Seems like someone was having lunch in my car.
That's probably the case. I worked at a dealership back in the day, and I saw this from time to time.
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Old Sep 18, 2007 | 03:02 PM
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djquix's Avatar
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From: Houston, TX
07 CLS 63 09 GL550, 98 Honda Prelude, 08 Honda Civic...yes too many cars
This happened in my rover and to top it off the car was driving wierd after picking it up, I complained big time to management and they ended up fixing everything for free.
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Old Sep 19, 2007 | 12:04 AM
  #4  
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From: Newport Coast CA
06 CLS55, She drives: 08 CLS63, 08 CLK63 Black Series
Angry

That's BS there is no need for them to put 20 miles on your car!!!
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Old Sep 29, 2007 | 12:04 PM
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CLS55
i always forget to check the mileage. that didn't stop the porters at the dealer from stealing all my change and breaking the door to the ashtray in the process however....
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Old Sep 29, 2007 | 01:49 PM
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From: SoCal
a car that gets very poor gas mileage.
Originally Posted by rarfinancial
Took the beast in for a 4 wheel alignment yesterday. Car is lowered and always in sports 2. I told the S/A this is the setting that I want the alignent set, which they did. I also had an oil change done. Well, besides the two foot long grease marks on the front right fender There was also 20 miles added to the car What is that. I am calling the S/A to vent. I have had many alignments and maybe a mile max.. Anyone have this happen? Seems like someone was having lunch in my car.
These are the kind of people that are doing a disservice to the Mercedes Benz name and quality.

We really ought to have a thread where we can list the dealer locations and SA's we should contact/avoid. I may be mistaken, but I thought there was a list that's already been generated here (or it may have been m5board).

Which dealership took your car for a joyride?
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Old Sep 30, 2007 | 09:30 AM
  #7  
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From: Houston, TX
07 CLS 63 09 GL550, 98 Honda Prelude, 08 Honda Civic...yes too many cars
MB Greenway, took my wifes CLK for service, they stole her IPOD from the glove box, had to agrgue and speak to management, but they did pay for it so that was cool.
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Old Sep 30, 2007 | 10:07 AM
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CLS55
I know the tech that worked on my car so i know it wasn't him. it was the car wash kids and they kept 'moving' my car around the lot to get some seat time in a 55. when i go there now, he's the only one that gets my key and the service dept doesn't complain now because of the damage in the past.
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Old Sep 30, 2007 | 02:28 PM
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From: SoCal
a car that gets very poor gas mileage.
Originally Posted by Dogshine
I know the tech that worked on my car so i know it wasn't him. it was the car wash kids and they kept 'moving' my car around the lot to get some seat time in a 55. when i go there now, he's the only one that gets my key and the service dept doesn't complain now because of the damage in the past.
The dealer should really step up and replace your ashtray door if they haven't already.
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Old Sep 30, 2007 | 07:42 PM
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From: Sherman Oaks, CA
06 CLS55 w/ P030, 05 Jag S Type R, 05 TBird-68 Dodge Charger R/T-440 w/4speed I'm original owner
Originally Posted by Centurion
These are the kind of people that are doing a disservice to the Mercedes Benz name and quality.

We really ought to have a thread where we can list the dealer locations and SA's we should contact/avoid. I may be mistaken, but I thought there was a list that's already been generated here (or it may have been m5board).

Which dealership took your car for a joyride?
Since you are in So Cal there are lots and lots of MB dealerships within 50mi.

MB of Beverly Hills
Keys MB (Van Nuys)
MB of Valencia
Flecher Jones (Newport Beach)
MB of Liguna Nigel
MB of Encino
Calabasas Motor Car
MB of Long Beach
Star MB (Glendale)
Resnik MB (Pasadena)

I won't go back to:
MB of Valencia
Keys MB

Lets hear from others in So Cal. We need to find a dealership that can do the job right the first time without messing up the car with gease and excess milage.
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Old Oct 1, 2007 | 01:45 AM
  #11  
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From: SoCal
a car that gets very poor gas mileage.
m berman, thanks for the feedback.
I've heard of some horror stories about Van Nuys MB (i.e. trying to sell a used car as 'New', poor customer relations from SA's). However, what is it about the Valencia MB that would keep you away from them? They are the newest MB (and one of the biggest) in SoCal at approximately 6 months old. What happened?
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Old Oct 1, 2007 | 01:54 AM
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From: Toronto, ON
Bentley Flying Spur, CL550
Originally Posted by djquix
MB Greenway, took my wifes CLK for service, they stole her IPOD from the glove box, had to agrgue and speak to management, but they did pay for it so that was cool.
Damn! Greenway is who I go to all the time and they take good care of me(at least MY SA does)
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