C219 CLS55 and CLS63, 2004-2010

Do Not Service Your car with "Mercedes of Tysons Corner"!!! You Are Hereby Warned!!!

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jun 10, 2009 | 10:46 AM
  #26  
SolanNo1's Avatar
Junior Member
 
Joined: Mar 2008
Posts: 41
Likes: 0
From: Clifton, VA
'05 BMW 545i, '09 E350 4Matic
Originally Posted by itsmeek
Yes- MB of Alexandria is garbage. Those people are jerks- I will never go back to that dealership again no matter what they offer me. We have purchased 3 mercedes from them in the last few years (why, i don't know), and have 2 others that we take for service sometimes (no more). And they treat us like we are nobodies. No more.
+1

I haven't serviced my car there but I met with them while I was in the process of buying the MB. It became clear very quickly that they did not respect my intelligence. Needless to say, the meeting lasted < 15 min. I sure as hell will not take my car for servicing there.
Reply
Old Sep 19, 2024 | 10:37 AM
  #27  
merz24's Avatar
Junior Member
 
Joined: Apr 2024
Posts: 31
Likes: 5
GLE 450
I can vouch for this . Same thing happened with me . Had my car serviced with the MB of Tyson corner and the same day , I noticed the undercarriage broken. Told them about the issue that this seems to have occurred when they had jacked up my car and they refused to acknowledge it saying that they did not do anything. Finally, I explained them that I had checked my car earlier and had not seen that damage and if the car was already damaged why was it not called out during the MPI. They had no answer for this. The service advisor I had was the worst customer rep someone can have . She behaves as if she owns Mercedes and cares a little. After all the explanations, the service director finally agreed to fix it at no cost but said I can't have my car serviced again at their service center. Not sure if this is even legit for them to do so for a genuine case like this. What is customer supposed to do ? Take the pictures of all undercarriage before giving the car to the service center ?
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 01:51 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE