Race IQ- excellent customer service
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Member
Joined: May 2006
Posts: 184
Likes: 38
From: Bay Area, Ca
1987 190e 2.3-16 sold and missed, 1966 220s, 2016 GL550, 1999 C43, 2006 CLS 55
Race IQ- excellent customer service
I want to share my wonderful experience with Race IQ. I ordered my tune from them and USPS messed up delivery of my package and almost 2 weeks later still no tune.
As you can imagine, like a child waiting for his toy I became anxious and frustrated with USPS. I went to the local USPS twice and no resolution. Was told it was “probably” going back to the vendor.
I called Anthony this morning and he was very generous to send me a new tune.
I just want to throw out a huge shout out to Anthony and again thank you for taking care of your customer.
I highly recommend working with Race IQ. I know most of you have worked with them and feels good that they are in the business to help their customers.
As you can imagine, like a child waiting for his toy I became anxious and frustrated with USPS. I went to the local USPS twice and no resolution. Was told it was “probably” going back to the vendor.
I called Anthony this morning and he was very generous to send me a new tune.
I just want to throw out a huge shout out to Anthony and again thank you for taking care of your customer.
I highly recommend working with Race IQ. I know most of you have worked with them and feels good that they are in the business to help their customers.
