Headlight issue
#1
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Join Date: Feb 2012
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2010 E550 4Matic sold, 2015 CLS 550 sold, 2016 CLS 550
Headlight issue
Just picked up my new 2022 CLS 53 with all options. The premium package said it includes active multibeam and highbeam plus. I got home after 4 hour drive and noticed that it has the base model led headlights. No discount on the premium package on the build sheet either. I’m not happy as my 2016 cls had that feature and I loved it. Does anyone know if the proper ones can be ordered and replaced and the car programmed to recognize them? I’ve sent email to dealer to start the complaint process but I’m hoping they can order the parts and make it work. I don’t want a discount.
#2
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Join Date: Feb 2012
Posts: 93
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2010 E550 4Matic sold, 2015 CLS 550 sold, 2016 CLS 550
So apparently the dealership said that my car has the DP0 package (which has adaptive headlights omitted due to chip shortage) instead of the DP1. No mention of this while I am buying the car and no mention on the website. I am so pissed now. I’m sure this forum won’t see much action but if anyone smart knows if this can be plug and play resolved with some computer programming to acknowledge the change…let me know. Hopefully will serve as a warning to others at least.
#3
So apparently the dealership said that my car has the DP0 package (which has adaptive headlights omitted due to chip shortage) instead of the DP1. No mention of this while I am buying the car and no mention on the website. I am so pissed now. I’m sure this forum won’t see much action but if anyone smart knows if this can be plug and play resolved with some computer programming to acknowledge the change…let me know. Hopefully will serve as a warning to others at least.