An open letter to my customers
seriously why open "new" business if you can't handle the work load?
I'm about to partner up w/ a friend who just started his site for BMW products which we're adding MB products as well (because it's one of my dreams) I seriously hope I don't run into the same situation.
seriously why open "new" business if you can't handle the work load?
I'm about to partner up w/ a friend who just started his site for BMW products which we're adding MB products as well (because it's one of my dreams) I seriously hope I don't run into the same situation.

(below is what I responded on the E55 forum in a similar situation as an E55 owner is in....)
I'm on the phone w/ my CC company right now to start that reversal process...Harris' has had my $$$ tied up since Feb!!! I org ordered PSS9's from him, he had a delay in getting them so he advise me to go elsewhere and he will refund my money according, so I did...did I get my refund yet? .....NO!
...I'm assuming the current delay is due to the lack of funds as the company probably is going under because his "partners who have betrayed him" cleaned him out and he's probably trying to do damage control w/ that "open letter" ...in his letter, he claims he has his "ample personal" funds which he will be using to settle debts....but I highly doubt it...he's using that merely as a smokescreen so that his customers don't get freaked out...if he had these "alleged" funds, I would of had my $2300 refund by now...we've been going back and forth on this issue of getting me my refund for 2 months now...his excuses ranged from "my accountant didn't do what they were suppose to, I was busy the last few months, to....I sent it the address you gave..it didn't get there??" (email conversation dialog available upon request, too lengthy to paste here)...I mean how hard is it to issue a check and put it in the mail??? then he goes and claims that he had the check Fedex to me last Wednesday after I threaten to get my attorney involved, and up until this morning...no check..
.and that Fedex tracking number he gave me? .Bogus!!
, I just got off the phone w/ Fedex...no such number exists (that should be a red flag of somethings bad to come)...I have read many posts praising Harris in the past, but I think that the current issue that's going on w/ his company has put the situation out of his control to an extent, and I just want to put my experience out here for those who have orders/refunds pending as a WARNING/HEADS UP (not to flame) to start placing your dispute request now to your CC company (hopefully you paid using CC)....I have a bad feeling that HartonMotorworks will be going under soon....so don't get assed out!
Last edited by DbleNckel; Aug 17, 2005 at 02:40 PM.
Yes, offering free parts to my customers sound too good to be true. I always like to do crazy things. If you have the patience, just wait 'till you receive the compensation, then say something. If you dont have the patience, too bad. I have so many problems to deal with and I really dont have any time to defend myself or talk anymore BS in here. I always insist on one thing: I will NEVER leave my customers behind until I have settled with every single one of you before deciding the fade of the company. If anyone has any doubt, so be it.
Yes, offering free parts to my customers sound too good to be true. I always like to do crazy things. If you have the patience, just wait 'till you receive the compensation, then say something. If you dont have the patience, too bad. I have so many problems to deal with and I really dont have any time to defend myself or talk anymore BS in here. I always insist on one thing: I will NEVER leave my customers behind until I have settled with every single one of you before deciding the fade of the company. If anyone has any doubt, so be it.
I hope you're right, because I'd hate to never get my steering wheel after all this time.
The Best of Mercedes & AMG

I have purchased 18" CLK wheels and tires and a PSS9 from Harris in the past and he delivered it all without any issues. So, the LSD did not worked out. No problem. Just give me my money back. That's when new stories started. "I don't have to give you a refund", "the check is in the mail", "the wire transfer has been rejected", "the accountant cuts the checks only twice a month", "I will give you $500 for blah, blah, blah". And now this fake "open" letter? Give me a break. It this point I have contacted my credit company, my lawyer and a collection agency.
And for all of the apologiests and defenders of Harris Tsu: put your money where you mouth is and buy something from him. May be then he will have the money to pay me back.
I have purchased 18" CLK wheels and tires and a PSS9 from Harris in the past and he delivered it all without any issues. So, the LSD did not worked out. No problem. Just give me my money back. That's when new stories started. "I don't have to give you a refund", "the check is in the mail", "the wire transfer has been rejected", "the accountant cuts the checks only twice a month", "I will give you $500 for blah, blah, blah". And now this fake "open" letter? Give me a break. It this point I have contacted my credit company, my lawyer and a collection agency.
And for all of the apologiests and defenders of Harris Tsu: put your money where you mouth is and buy something from him. May be then he will have the money to pay me back.
I'll say something about this. Get a loan, pay me back, use the "compensation" money to pay for the interest on that loan. I'm not waiting until Amex tells me it has been too long to do anything.
all what happend to him happend to me except its more than 5000 USD not 500 .........for more than 7 months
Yes, offering free parts to my customers sound too good to be true. I always like to do crazy things. If you have the patience, just wait 'till you receive the compensation, then say something. If you dont have the patience, too bad. I have so many problems to deal with and I really dont have any time to defend myself or talk anymore BS in here. I always insist on one thing: I will NEVER leave my customers behind until I have settled with every single one of you before deciding the fade of the company. If anyone has any doubt, so be it.
Harris, could you please respond! Thanks ahead!
We all make mistakes, but very few have the courage to acknowledge them publicly. Kudos to you for that, I wish you all the best.
i totally agree with you
i have been dealing with internet transaction
so far i have deal with autoblz.com , europassion.com , parkplace.com
so far have been very fortunate
i meet good sellers
but harris is an exceptional one
he promise to deliver this for 3 months
i waited patiently
he give so many excuse
but last time when i check the feedback of harris
all have been so far satisfying
so guys. please becareful i have reverese the payment on CC
well i think i cannot wait any longer i think i will have to buy from other ebay seller for now
good luck for you guys
just putting my .02. if you guy pay via CC
you can reverse them
becareful not reaching the 6month validity
thank you
god bless you guys
SPONSOR
wow seem that the admin are really sleeping
harris is still sponsor
everyone is gett burned
and the admin are really doing a good job
Good Job ADMIN
you are really ZzzzZzzzZzzzz
He could have very easily been taken for a significantly larger amount of money if he wanted, because he had all of my interior trim refinished in CF right around the same time as the wheel was ordered. So in effect, if this was some huge scam, he could have very easily never shipped me the CF and skipped town with at least 3-4X what I paid for the wheel. Also, in the last year I have been asking him repeatedly about the availability of the CLK-DTM bodykit (over 10X the cost of this steering wheel), and he repeatedly tried to talk me out of it because of the expected lead time and his lack of confidence that it would be a smooth transaction. So overall, at least in my case parts of this never really added up, and like I said, I think I might have over reacted a bit.
He has treated me very well in the past and has contacted me tonight to say that he intends to address this issue, and I can't do anything but trust his word at this point. I bought this wheel over a year ago and have no chance of getting my money back unless he follows through on his word. I have not filed any formal complaints and do not intend to do so for the time being. Many of you might have formed your opinions and written him off entirely based on whatever has been said in these threads and whatever issues that you have with open orders, but based on my experience, I think he deserves at least a little slack and someone stepping up to say that there could be alot more going on that we realize. No excuses, JMO.
I have purchased 18" CLK wheels and tires and a PSS9 from Harris in the past and he delivered it all without any issues. So, the LSD did not worked out. No problem. Just give me my money back. That's when new stories started. "I don't have to give you a refund", "the check is in the mail", "the wire transfer has been rejected", "the accountant cuts the checks only twice a month", "I will give you $500 for blah, blah, blah". And now this fake "open" letter? Give me a break. It this point I have contacted my credit company, my lawyer and a collection agency.
And for all of the apologiests and defenders of Harris Tsu: put your money where you mouth is and buy something from him. May be then he will have the money to pay me back.
I'll say something about this. Get a loan, pay me back, use the "compensation" money to pay for the interest on that loan. I'm not waiting until Amex tells me it has been too long to do anything.





