MB Laguna Niguel doesn't seem to know their *** from a hole in the ground. Who has the best reputation locally?

hahaha, I feel the same way, Im trying Fletcher Jones next although its going to be much further

go to caliber motors in anaheim hills.... c Gary Williams....he's the best...ever

Fletcher Jones, ask for Randy Lemus. He knows the car.

Gary's my service rep as well. They do top notch service at Caliber and they're expanding. New tilt up large building off the 91 FWY Imperial Hwy is opening soon. I just had the 2nd cat converter replaced a few days ago at Caliber and I had no problems with them. I've been happy with their after sale service and support.

none of the dealership in US knows what's up their *** when you ask. Just go to which ever seems most friendly to you.

I'm a big fan of Caliber as well. They'll take care of you. Fletcher Jones is terrible.

FJMB used to send me home during service in the Limo.
You clowns have no skill.

caliber motors..

i have tried fletcher jones and they found nothing wrong with my tranmission.


i took it to Caliber and replaced the transmission and module... under warranty of course...


i have tried Penske.. and they were good as well...

also, go in the afternoon, less people and more time to talk to them about your problems or issues

I've always had great service at Laguna...Eddie Perlas is my advisor and he's great. Who was your advisor and what was the issue you had?

If that's the closest dealer to where you live, I'd say give it another try and ask for Eddie. Even though you had a bad experience, it's much more of a pain driving to one that's not convenient to where you live or work.

They failed to fix the main problem I had the car in for, and in the process of trying to fix it they messed up the audio and blamed it on aftermarket components.

manhattan beach is great too even though it's owned by south bay mercedes.......

careful...
i used work at FJM. they are always very busy, the one of the shop foremen is the smartest MB tech i've ever met, i think the guys at T(echnical) A(ssistance) C(enter) call him sometimes for help.

So did the main prob ever get fixed or are you trying to find another place to take it to?

Give Eddie at Laguan a buzz, he's the best and will tell you like it is. I had a prob w/ rough downshifting, and there was no funny business...they just took care of it.

Yeah, my original problem with the climate control was fixed, though they made me pay for the repair because they said it was caused by aftermarket audio components.