Surgery on the wrong part - another stealership story
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Joined: Dec 2005
Posts: 182
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From: Buford, GA
2016 C63S,2013 C63 AMG Coupe, 2002 C32 AMG (gone but not forgotten)
Surgery on the wrong part - another stealership story
So I take my C32 to have the driver-side seat heater replaced at RBM of Atlanta.
It was my fault for not staying with the car and showing their mechanic what was wrong and how to fix it. Better yet, I should have fixed the car myself, and then given him $900.00 for not doing his job.
The paperwork clearly stated "customer complains driver-side seat heater not working" to which the mechanic replied "R&R passenger side seat heater."
Here we go into week two of not having my car and having a perfectly working part replaced with another perfectly working part!
Moving forward I think we should tie colorful ribbons around broken parts so MB mechanics know what to replace.
It was my fault for not staying with the car and showing their mechanic what was wrong and how to fix it. Better yet, I should have fixed the car myself, and then given him $900.00 for not doing his job.
The paperwork clearly stated "customer complains driver-side seat heater not working" to which the mechanic replied "R&R passenger side seat heater."
Here we go into week two of not having my car and having a perfectly working part replaced with another perfectly working part!
Moving forward I think we should tie colorful ribbons around broken parts so MB mechanics know what to replace.
