still waiting for HE


Again, I'm very sorry!
Sincerely,
Aaron
If you don't have the parts, fine. Tell the customers. When you have them on hand truly ready to ship, tell the customers.
At this point if LET still had their HE's I would cancel my order and purchase from them.
If you don't have the parts, fine. Tell the customers. When you have them on hand truly ready to ship, tell the customers.
At this point if LET still had their HE's I would cancel my order and purchase from them.

I just have to mention, in no way did we not tell the truth from the start. We had actually initially stated that the products will be finished on Monday the 27th and most sales came in over the weekend, like yours which was on the 25th. Please see excerpt from our website below:
"Spearco cores have been tested, and production has begun. We will finally have units ready to go on Monday, October 27th."
We did say the parts weren't in hand yet and a delay with the fabricator is totally out of my hands. I can assure you I have no reason, want, or need to not tell the truth. I want to ensure everyone is happy and I myself can't stand these delays because it's a total headache, trust me. Also, in emails I had said that it "should arrive by the weekend" because I know things always come up, then I cited the FedEx issue I previously had where a truck caught fire with a shipment of ours inside. There are always hurdles in business and we're just trying to work around them.
We thank you for hanging in there and I hope you understand.

Sincerely,
Aaron
Last edited by Code3 Performance; Nov 1, 2008 at 04:13 PM.
The Best of Mercedes & AMG
But I hear you on that, waiting on mod parts is like torture!!
On a more positive note, he's due back tomorrow from what I know and we will be shipping the HE's first thing this upcoming week aside from the E55 units, which will mostly likely ship Wednesday or Thursday.
I hope everyone understands and, again, we're very sorry. To the absolute best of our knowledge we should have had the HE's in our hands by now and I'm just as irritated as everyone else -- trust me!
I will be sure to keep everyone updated and get these out ASAP.
Thank you and have a good night.
Sincerely,
Aaron
and the PIG still flies
We're actually the small segment of the aftermarket still buying mods...when a lot of us probably lost at least $20-50k in there 401's and other investments. We should at least get our parts within a week.
I hope code3 either gets a new guy or maybe opens a second relationship with another..so they dont have to depend on one guy for all there fabrication.
We're actually the small segment of the aftermarket still buying mods...when a lot of us probably lost at least $20-50k in there 401's and other investments. We should at least get our parts within a week.
I hope code3 either gets a new guy or maybe opens a second relationship with another..so they dont have to depend on one guy for all there fabrication.

Regarding fabricators, I completely agree and we're doing just that. Brandon is now at SEMA interviewing new companies and we're going to set things up so delays are non-existent. This hassle with our current fabricator has been a real pain the butt and we're hoping it will blow over soon. I spoke to him today and he said the heat exchangers are completed and he will be sending me photos tomorrow and hopefully shipping them directly from his shop as we provided him with addresses of customers waiting. I'm really hoping he keeps his word.

Thank you all for hanging in there, we appreciate your understanding.

Regarding fabricators, I completely agree and we're doing just that. Brandon is now at SEMA interviewing new companies and we're going to set things up so delays are non-existent. This hassle with our current fabricator has been a real pain the butt and we're hoping it will blow over soon. I spoke to him today and he said the heat exchangers are completed and he will be sending me photos tomorrow and hopefully shipping them directly from his shop as we provided him with addresses of customers waiting. I'm really hoping he keeps his word.

Thank you all for hanging in there, we appreciate your understanding.
Panasonic started delievering on time and in larger quantities once they found out i would just source sony or samsung to replace them with my merchants.
i'm sure you'll notice the same level of pick up and improved time tables once they know you can give someone else the business.
At the end of the day, if you can't deliever on your promises you will lose business to someone else that can.
Last edited by TemjinX2; Nov 6, 2008 at 04:26 AM.
T-Stats ,I order my parts 50 Pieces at a time from Walher in Germany. I ordered my parts ( Paid for then in Advance ) in the 1st week of April, In June (90days) later I got 25 of them
August ,I got the orther 25. The heat of the season Came & Went. I just do not get it !. I've brought over the past 3 years , over 300 Pieces. . To Make sure my stock is up to date ,I just order another 50 pieces for next springs Sales. I can only hope that they get here, Now the Mercedes Garage were I get the OEM T-stat assys to modify,knows how to do business. He has kept a Calender of what I ordered & When ,& Calls me to Confirm for a Increase or a current status. Mark @ Merecdes of Ft. Pierce. You are Jam Up.Phenolic Spacers,What a Trip Here!! I can Get the material prettyQuick. I tried to have it cut with a water Lazer. I get only a 50% take. And I tried all kinds of water cutters and their manufacture Promises. So then I went searching for a place that has a CNC Router table. Well, most of the job shops want BIG jobs. Small jobs ,are to much time for them to set up. 20 Pieces is what I set up on the the File. They do not have to do that much setup , I tell them, I already have the DXF file on a memory Stick & Even Provide them with the correct cutter Bit!
They always promise the job next week. I show up , a in week ,It is not DONE
I've already paid them too. I get pissed then Tell them I drove 120 miles!!! and will not leave there without the finished Product in Hand. And It is still not that Great of a Finished product. I still have to Hand touch up the spacers. What a Way too do Business. Some of the earlier shops, That I had trouble getting to make me small Batches . Have called lately ,looking for work. I wanted to tell them to go **** in there Pants, To feel the warm fuzzy feeling they gave me. But instead , I tell them I brought a used small proto typing CNC Routing table at a Auction from one of their friends , that went out of business . lost their a$$ on a Big job. As you can see , Not much love here and I wish not to bail them out either!!Cams ! Damn Cams. Well It started of real slow. Looking for a manufacture, That would help, with a couple of proto types. I would do all the measurements & Be responsible. All the U.S. Manufactures turned me down , Even for 100 sets. Crane , Cam dymamics , Crowler, & Web. I found a Hi Quaility Manufacture In Europe , willing to make me Cams & I signed a Propriety contract for that Grind and is sold exclusively through Victor & his VRP dealer network. It was a long haul , on the Cams but I have them in stock . It took me About $15,000.00 for just the proto typing & Dyno testing . a long wait for small Batches to be build. This Cam thing took over 9 months. But I never told anybody , or misslead any thinking , by throwing out a Carrot
As you can read it takes a long time to find the right manufacture at the right price. or buy the manufacturing tools and do them yourself!! I totally under stand what has happened to Code 3 , But also hear the forum members wants and needs. Esspecially when they have the monies in hand. Regards ___PTEngineering



