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Preferred Customer "Package" - Cheaper overall service, or hype?

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Old 10-28-2008, 10:16 PM
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Question Preferred Customer "Package" - Cheaper overall service, or hype?

Hello all,

Was at a Euromotorcars dealer today for replacing failed air injection pump under warranty. They had a "special" where you could prepay for a number of services and get a coupon book for the following below. They called it the "Preferred Customer" program.

It gives you:
- One Free Flex Service A
- One Free 4 Wheel Alignment
- One Free Full Vehicle Detail
- Two Free Paintless Dent Removals
- $500 off new or preowned vehicles

10% discount on parts & service
10% discount on MB extended warranty
Some other discounts...

It has an expiration for all of these one year out.

It cost $397 for the booklet (includes taxes)... and since I am due for new tires (so an alignment), and Service A... and I figured that is roughly what it would cost anyway outright. Anyone else try this? At my dealership I got booklet #165, so I guess others are getting lured in too. I didn't have the heart to tell the sales guy that technically these weren't "Free" as the booklet states... since my AMEX would now state otherwise.

I could use a detail, and I have one door ding (only I notice)... so maybe those will finally get done.
Old 10-28-2008, 11:04 PM
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Here;s my take
- One Free Flex Service A worth $200
- One Free 4 Wheel Alignment worth $99
- One Free Full Vehicle Detail $50-60
- Two Free Paintless Dent Removals at least $200
- $500 off new or preowned vehicles MB jacks up the price of a new car by $500
Old 10-29-2008, 12:01 AM
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Thanks moosejaw,

Could never get this place to go lower on the A Service (always about $300 or so), so I guess a wash. At least it doesn't seem to be a rip off. If I didn't have both an alignment due for the new tires, and a Service A, I would've skipped out on this. It was one of those "well, I'll be paying about $100 for the alignment in the next few days, might as well buy the package". So I guess it worked out for them...
Old 10-29-2008, 01:03 AM
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Why would you think you need an alignment just because you are getting new tires. I have been through 4 sets of tires and have never had an alignment. Unless you are running into curbs and massive potholes I would say you should never need an alignment unless your tires are wearing unevenly.

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