Vent time! BAD Cust. Service @ MB of Sacramento!




This experience happened to me like 3 weeks ago..yea been a while, but it still lingers in my head, why i was treated differently hahaha..
so..
i dont understand?! i took my C32 in at the dealership here in Sacramento, they siad they wanted to leave it in over night for diagnostic and ****, once i approved, all they were gonna do was give a shuttle ride, but i told them i wouldnt benefit from that at all because i need someway of getting to work tomorrow morning....they refused to give me a loaner car, on which they swore they didnt have, but they obviously have one infront of the dealership,a white ML350 4matic with a HUGE banner on the back, MB of Sacramento Service Loaner Vehicle! im like WTF IS UP WIT THAT! The still refused that they didnt have a loaner car, but later on, an older lady drives up with an S500, and she was kindly offered the damn loaner car, im like WTF?!
after that, i threw hell, told them how are they gonna tell me they didnt have a loaner vehicle and they obviously did, because that lady drove off with it! BTW i was the 2nd person that pulled in in the service lot at 0715! Theyre service dept. opens at 0730! and i could've swoorrnnn loaners are first come first serve basis..
the stupid service advisor decided to give me a mercedes rental, BUT i have to pay for it out of my damn pocket effin $89 a day! im like FORGET THAT! WHAT a service! told them i want my car back, and off i left!
ive been seriously getting bad serviece from these damn stealers...they were nice though when i picked up the C32 AMG from them..

just


