C36 AMG, C43 AMG (W202) 1995 - 2000

Radio/Head Unit Stuck

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Old Oct 17, 2018 | 01:26 PM
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1997 AMG C36
Radio/Head Unit Stuck

Recently got myself a C36 in great condition, 30k miles, but I've got an issue with the radio being completely stuck and I can't get it out. I took the car to an MB specialist today and even they couldn't remove it without risking breaking the center console.

Has anyone else had this issue? When I put the tool into the right hand slot it clicks like it should, but the left hand one doesn't seem to latch. If I put it in and pull outwards, it grips on to something, but the radio doesn't budge, not even on the right hand side where the key went in fine.
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Old Oct 17, 2018 | 05:13 PM
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1997 AMG C36
Hey, my tools definitely arent marked L and R! Did I get the wrong ones? ...
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Old Oct 17, 2018 | 05:15 PM
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1997 AMG C36


Pretty sure I put them in like this but I definitely tried both ways around anyway

Last edited by hats_off; Oct 17, 2018 at 05:25 PM.
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Old Oct 19, 2018 | 03:39 PM
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12' W204 C63 AMG coupe "T-Rex", 12' W451 Smart Fortwo Pulse (99' W202 C43 AMG + Ultima Can-Am sold)
I have the same as yours Kowalski
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Old Oct 24, 2018 | 11:13 AM
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12' W204 C63 AMG coupe "T-Rex", 12' W451 Smart Fortwo Pulse (99' W202 C43 AMG + Ultima Can-Am sold)
My keys and they are also marked L & R.
Just wondering if the OP'S ones which don't have the holes in the key and perhaps that has an influence. Just guessing...
Attached Thumbnails Radio/Head Unit Stuck-_20181024_170643.jpg  

Last edited by DRBC43AMG; Oct 24, 2018 at 11:27 AM.
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Old Oct 25, 2018 | 01:48 PM
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1999 C43 AMG, 2005 E55 Wagon
I think it's the shape of his keys that's the issue. They aren't curved the same and the area that locks into place is more in the center rather than closer to the leading edge. Probably not pushing the springs over far enough.

and proper tools can't be removed until you get the radio out of the dash. Is the key you say is working stuck in the radio or can you remove it?
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