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C43 - Burmester Sound System - Jumping or skipping

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Old Mar 29, 2017 | 04:50 PM
  #1  
emanisem's Avatar
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2023 CLS53 AMG, 2020 GLE450 (Returned), 2017 C43 AMG Coupe (Returned)
C43 - Burmester Sound System - Jumping or skipping

Hi all,

I am not sure if anyone else has the same problem, but I got my C43 Coupe about a month ago, I have realized this since they one that the sound system basically jumps or skips maybe a half a second on some of my tracks.

It just feels like it skips a beat or something weird like that. Has anyone else noticed this?

I play my music from the USB ports and usually download 320 kbps. I also put in another USB and it still does the same thing on the same tracks.

Any suggestions or similar experience?
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Old Mar 29, 2017 | 07:19 PM
  #2  
Big Goober's Avatar
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2017 AMG C43
I've had it a couple of times, but so infrequent that I blamed it on it possibly being a song that isn't downloaded on my phone and a streaming glitch. Maybe once or twice a week.
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Old Mar 29, 2017 | 07:21 PM
  #3  
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2020 C63 Coupe
I am using iPhone 7 via bluetooth and I have not had any skipping since I got the car. Perhaps try bluetooth?
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Old Mar 29, 2017 | 07:29 PM
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Haven't tried it in this car, but doesn't BT degrade the sound quality?
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Old Mar 29, 2017 | 08:43 PM
  #5  
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Originally Posted by emanisem
Hi all,

I am not sure if anyone else has the same problem, but I got my C43 Coupe about a month ago, I have realized this since they one that the sound system basically jumps or skips maybe a half a second on some of my tracks.

It just feels like it skips a beat or something weird like that. Has anyone else noticed this?

I play my music from the USB ports and usually download 320 kbps. I also put in another USB and it still does the same thing on the same tracks.

Any suggestions or similar experience?
is it doing it on random parts of a song/track, or always on the same part of the same song/track? It might be a corrupted file for the song. Try downloading another copy of the same song. If its doing it on random parts of the song/track, might be a corrupted thumb drive. Is it a brand new thumb drive or has it been used for other data prior to using it for music? You might have to clear and put in your folders again. Pita, i know... but, it might be the only way to cure the issue. If its used, try buying a new drive and just dedicate it for use in the car... again, pita... but, you'll never know...
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Old Mar 30, 2017 | 08:42 AM
  #6  
emanisem's Avatar
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2023 CLS53 AMG, 2020 GLE450 (Returned), 2017 C43 AMG Coupe (Returned)
Originally Posted by mo11
is it doing it on random parts of a song/track, or always on the same part of the same song/track? It might be a corrupted file for the song. Try downloading another copy of the same song. If its doing it on random parts of the song/track, might be a corrupted thumb drive. Is it a brand new thumb drive or has it been used for other data prior to using it for music? You might have to clear and put in your folders again. Pita, i know... but, it might be the only way to cure the issue. If its used, try buying a new drive and just dedicate it for use in the car... again, pita... but, you'll never know...
I've had this drive for almost 3-4 years now, but it works fine on my other car (Nissan). I might have to reformat it and put back in the folders.

I've noticed it does it on the same part of the song but that same usb/same track on another car works fine and doesnt skip/jump.

I'll try that and let you guys know. One thing i realized is that, BT works fine, it might degrade the quality a little (unnoticeable to me) but it works flawlessly.
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Old Apr 12, 2017 | 11:05 PM
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I have this exact same problem and started a thread that got no responses. I'm also streaming audio at 320Kbps via USB to the Command infotainment system. I took it to the dealer and they told me that they could not reproduce the problem...
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