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DINAN WARRANTIED TUNE - TESTERS WANTED

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Old Aug 23, 2017 | 04:18 PM
  #26  
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W205 C400 4matic
I have no idea about the pricing and the gains of the elite and no, the app for the dinan sport unit will not be used for the dinan elite. What i cans is with the elite the acceleration is faster but at the same time the car feels smoother than on the dinan sport in race mode.
I have a C400 but I didn't see any interest for the dinan elite in the w205 subforum so i thought i'll post my review here.
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Old Aug 23, 2017 | 04:28 PM
  #27  
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Originally Posted by richardlay
I have no idea about the pricing and the gains of the elite and no, the app for the dinan sport unit will not be used for the dinan elite. What i cans is with the elite the acceleration is faster but at the same time the car feels smoother than on the dinan sport in race mode.
I have a C400 but I didn't see any interest for the dinan elite in the w205 subforum so i thought i'll post my review here.
Fair enough....

Do you plan to dyno your c400 anytime soon?

Also, no worries about driving a c400 and posting in here. I have a GLC43 and my forum is dead too so, I usually stick to the c43 forums for engine mods and tunes.
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Old Aug 23, 2017 | 04:33 PM
  #28  
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i think dinan did a dyno on the car already but hasn't released any numbers yet. I'll post once i got the numbers.
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Old Aug 23, 2017 | 04:58 PM
  #29  
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This sudden influx of info is amazing! Hopefully you guys can provide some insight on exhaust sound/ release timeline and overall impressions of the tune
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Old Aug 23, 2017 | 06:01 PM
  #30  
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Interested to see more info regarding the Dinan Elite.
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Old Aug 24, 2017 | 09:03 AM
  #31  
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I told you to wait....
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Old Aug 24, 2017 | 01:24 PM
  #32  
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More info will be presented in the coming weeks. We are being a bit cautious on putting any numbers out into the retail sphere until we have had a chance to test a C43 (will be doing next week). Those results may cause us to change things a bit given the different baseline tuning (even if they are the same engine) from the C400 to the C450/C43. I will say that so far peak gains over SPORT are there, but nothing crazy. Where the ELITE is shining on the 3.0L is in the low end power in addition to just being a smoother power delivery from taking in more inputs than just boost.

Last edited by DinanCars; Aug 24, 2017 at 01:54 PM.
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Old Aug 24, 2017 | 01:34 PM
  #33  
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I'm interested in becoming a Canadian distributor....

I'll sell to hosers, only.
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Old Aug 24, 2017 | 01:42 PM
  #34  
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Originally Posted by DinanCars
More info will be presented in the coming weeks. We are being a bit cautious on putting any numbers out into the retail sphere until we have had a chance to test a C43 (will be doing next week). Those results may cause us to change things a bit given the different baseline tuning (even if they are the same engine) from the C400 to the C450/C43. I will say that so far peak gains over SPORT are there, but nothing crazy, over the SPORT unit. Where the ELITE is shining on the 3.0L is in the low end power in addition to just being a smoother power delivery from taking in more inputs than just boost.
Any tweaks to exhaust sound and transmission shift speed?

Any improvements to turbo lag?

Will we be able to turn tbe tune on/off remotely?

And do you see this unit becoming available in the next 3-4 weeks?

thank you for your great work btw
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Old Aug 24, 2017 | 01:42 PM
  #35  
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Originally Posted by DinanCars
More info will be presented in the coming weeks. We are being a bit cautious on putting any numbers out into the retail sphere until we have had a chance to test a C43 (will be doing next week). Those results may cause us to change things a bit given the different baseline tuning (even if they are the same engine) from the C400 to the C450/C43. I will say that so far peak gains over SPORT are there, but nothing crazy, over the SPORT unit. Where the ELITE is shining on the 3.0L is in the low end power in addition to just being a smoother power delivery from taking in more inputs than just boost.
Pretty excited to see what happens to the car after next week. I haven't driven it a lot, maybe only 5 miles or so no real baseline for me (except for the drive to Dinan tomorrow).
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Old Aug 24, 2017 | 02:18 PM
  #36  
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Originally Posted by 2017-c43-coupe
Any tweaks to exhaust sound and transmission shift speed?

Any improvements to turbo lag?

Will we be able to turn tbe tune on/off remotely?

And do you see this unit becoming available in the next 3-4 weeks?

thank you for your great work btw
No exhaust tweaks.

True transmission tuning would require access to the DME/TCU itself (flash software) but we do typically mess with fueling around shift points to improve the harshness that seemingly a lot of trannys have between gears without actually doing anything to the shifting itself. I'm no engineer but when they try to explain it to me it makes sense, lol.

As of right at this moment there is no remote way of turning it off and on (just a physical bypass box). The unit itself though has bluetooth built in to it. Its just a matter of doing the app for it to pair to . So short answer--- no, but in the future (hopefully by retail release), yes.

I do not see it available for the masses in 3-4 weeks. Just between validation on the C43 and getting retail production quantities of sub-components will take that amount of time. This also assumes we gamble a bit and order said pieces before the validation is done which is always risky. While development of all of our products is pretty long/rigorous, with a matching warranty product we try to be as ridiculously thorough as possible since there is a large monetary backlash possibility we would be on the hook for should something happen.
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Old Aug 24, 2017 | 02:20 PM
  #37  
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Take your time, get it right.

About that distributorship....
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Old Sep 19, 2017 | 01:17 AM
  #38  
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Bump

Any updates?
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Old Sep 19, 2017 | 08:21 AM
  #39  
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Can't wait for this to come out...thank you Dinan!

What I would also like to see is improved/more robust connectors. I've disconnected my Dinantronics Sport off the stock pressure sensor a number of times when taking my C450 to the dealership, and the locking tab on the Dinan connector no longer functions as well as it did.

Last edited by MASSC450; Sep 19, 2017 at 08:23 AM.
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Old Sep 19, 2017 | 09:18 AM
  #40  
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Originally Posted by 2017-c43-coupe
Bump

Any updates?
If the engineers are to be believed it will be very soon. That said I have little confidence in the engineers and accurate timelines. lol

Originally Posted by MASSC450
Can't wait for this to come out...thank you Dinan!

What I would also like to see is improved/more robust connectors. I've disconnected my Dinantronics Sport off the stock pressure sensor a number of times when taking my C450 to the dealership, and the locking tab on the Dinan connector no longer functions as well as it did.
The physical sensor plugs would be the same but the plug into the control module is definitely more robust. In theory that would be the only one to ever disconnect (to put on the bypass module) since there would be no good reason to bother taking off then entire harness every time with the factory matching warranty on the ELITE.
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Old Sep 20, 2017 | 12:13 AM
  #41  
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I'll let you guys beta test this. I'm in no hurry to do business with Dinan again after my fiasco with their Dinan Sport piggy.
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Old Sep 20, 2017 | 09:39 AM
  #42  
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pretty sure they are past beta testing now. waiting on parts to finalize production kits. should be end of month or maybe early October for sale im thinking
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Old Sep 20, 2017 | 10:13 AM
  #43  
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Originally Posted by Mr. J
I'll let you guys beta test this. I'm in no hurry to do business with Dinan again after my fiasco with their Dinan Sport piggy.
How did that resolve?

A real shame.
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Old Sep 21, 2017 | 12:49 AM
  #44  
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Originally Posted by CFG
How did that resolve?

A real shame.
Golan refunded me while Dinan ghosted me.
I'm still out my $ for return shipping to Dinan too.
I wouldn't be surprised if they shafted Golan as well.

Caveat emptor I guess.
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Old Sep 21, 2017 | 07:27 AM
  #45  
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That sucks.
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Old Sep 21, 2017 | 09:14 AM
  #46  
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Originally Posted by Mr. J
Golan refunded me while Dinan ghosted me.
I'm still out my $ for return shipping to Dinan too.
I wouldn't be surprised if they shafted Golan as well.

Caveat emptor I guess.

im quite certain Dinan didn't shaft their dealer. Did you call Dinan and request a refund of the shipping?. So the product went back to Dinan direct and not to auto talent or?. just trying to understand more of the transaction.
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Old Sep 21, 2017 | 10:16 AM
  #47  
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Originally Posted by subzero05
im quite certain Dinan didn't shaft their dealer. Did you call Dinan and request a refund of the shipping?. So the product went back to Dinan direct and not to auto talent or?. just trying to understand more of the transaction.
Substantively, the guy’s fair beef is that Dinan didn’t take care of him despite their web site postings which permit or encourage DIRECT warranty claims.

The Elite has lost its luster for me.

Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan.

DINANTRONICS SPORT PRODUCT WARRANTY
DINANTRONICS Sport products are warranted against material and workmanship defects for a 1-year, unlimited mileage period from the date of original purchase. This warranty does not cover any consequential damages (neither parts nor labor) that may be caused as a result of the installation or use of this product.
To obtain service under this warranty, Dinan tech support must be made aware of the malfunction or defect in materials and/or workmanship of the DINANTRONICS Sport module upon discovery, via an Authorized Independent Dinan Dealer or directly to Dinan during normal business hours. In the event of a valid warranty claim, Dinan will repair or replace, at its sole discretion, any defective Dinan component upon receipt of the item and proof of the original purchase in the form of a lawful invoice. In the event of a defect the defective unit must be returned to Dinan for verification of the defect before any reimbursements will be issued. A reasonable period of time must be allowed for warranty replacement, shipping and/or repairs to be completed after the product is received by an Authorized Dinan Dealer or Dinan’s facility.


Edit: in Paris materia?

THE DINAN LIMITED WARRANTY SPECIFICALLY EXCLUDES:
Return shipping charges,....

Last edited by removedCFGaccount; Sep 21, 2017 at 10:49 AM.
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Old Sep 21, 2017 | 10:56 AM
  #48  
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Originally Posted by CFG
Substantively, the guy’s fair beef is that Dinan didn’t take care of him despite their web site postings which permit or encourage DIRECT warranty claims.

The Elite has lost its luster for me.

Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan.

DINANTRONICS SPORT PRODUCT WARRANTY
DINANTRONICS Sport products are warranted against material and workmanship defects for a 1-year, unlimited mileage period from the date of original purchase. This warranty does not cover any consequential damages (neither parts nor labor) that may be caused as a result of the installation or use of this product.
To obtain service under this warranty, Dinan tech support must be made aware of the malfunction or defect in materials and/or workmanship of the DINANTRONICS Sport module upon discovery, via an Authorized Independent Dinan Dealer or directly to Dinan during normal business hours. In the event of a valid warranty claim, Dinan will repair or replace, at its sole discretion, any defective Dinan component upon receipt of the item and proof of the original purchase in the form of a lawful invoice. In the event of a defect the defective unit must be returned to Dinan for verification of the defect before any reimbursements will be issued. A reasonable period of time must be allowed for warranty replacement, shipping and/or repairs to be completed after the product is received by an Authorized Dinan Dealer or Dinan’s facility.

well this is as cryptic as all get out, much like a lot of your posts for the general reader:


Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan


but regardless I do agree Dinan should've reached out but we have no idea what Dinan knows or doesn't in this particular case, but that in itself doesn't deter me from the Elite. I think they should try and make something positive with him if that's still possible, but they do make really nice products . Could their cust serv improve, im sure but what company out there couldn't improve in cust service ?. anyway, at this point it probably is what it is, but an isolated incident, while disappointing isn't going to stop me from supporting them on our platform
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Old Sep 21, 2017 | 11:07 AM
  #49  
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Originally Posted by subzero05
well this is as cryptic as all get out, much like a lot of your posts for the general reader:


Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan


but regardless I do agree Dinan should've reached out but we have no idea what Dinan knows or doesn't in this particular case, but that in itself doesn't deter me from the Elite. I think they should try and make something positive with him if that's still possible, but they do make really nice products . Could their cust serv improve, im sure but what company out there couldn't improve in cust service ?. anyway, at this point it probably is what it is, but an isolated incident, while disappointing isn't going to stop me from supporting them on our platform
Thus, the beauty of choice in a quasi commodity industry....

As one ages it becomes obvious, the measure of a seller in such a market is not in numbers or isolated complaints but how they deal with them.

You best hope it is never your day in their barrel dear Catamite.

Arcane, perhaps, but never cryptic.

Last edited by removedCFGaccount; Sep 21, 2017 at 12:18 PM.
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Old Sep 22, 2017 | 01:21 AM
  #50  
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Originally Posted by subzero05
im quite certain Dinan didn't shaft their dealer. Did you call Dinan and request a refund of the shipping?. So the product went back to Dinan direct and not to auto talent or?. just trying to understand more of the transaction.
Shipped direct to Dinan (Attn: RMA #XXXXXXX) by UPS, per their shipping instructions, on my dime. They did not provide a shipping label so I went to the UPS store and shipped it.

The RMA to Dinan was ignored by Dinan. Two weeks after delivery confirmation and no contact Golan just processed a vendor refund for the original purchase price to my card.

I'm sure if I pressed Golan he probably would have credited me the shipping costs too. However, I didn't think that he should have to eat all the liability for Dinan's mfg defect.

As I've said before, I'd confidently do business with Golan and Auto Talent again. I can't say the same for Dinan.
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