DINAN WARRANTIED TUNE - TESTERS WANTED
I have a C400 but I didn't see any interest for the dinan elite in the w205 subforum so i thought i'll post my review here.
I have a C400 but I didn't see any interest for the dinan elite in the w205 subforum so i thought i'll post my review here.
Do you plan to dyno your c400 anytime soon?
Also, no worries about driving a c400 and posting in here. I have a GLC43 and my forum is dead too so, I usually stick to the c43 forums for engine mods and tunes.
Last edited by DinanCars; Aug 24, 2017 at 01:54 PM.
The Best of Mercedes & AMG
Any improvements to turbo lag?
Will we be able to turn tbe tune on/off remotely?
And do you see this unit becoming available in the next 3-4 weeks?
thank you for your great work btw
True transmission tuning would require access to the DME/TCU itself (flash software) but we do typically mess with fueling around shift points to improve the harshness that seemingly a lot of trannys have between gears without actually doing anything to the shifting itself. I'm no engineer but when they try to explain it to me it makes sense, lol.
As of right at this moment there is no remote way of turning it off and on (just a physical bypass box). The unit itself though has bluetooth built in to it. Its just a matter of doing the app for it to pair to . So short answer--- no, but in the future (hopefully by retail release), yes.
I do not see it available for the masses in 3-4 weeks. Just between validation on the C43 and getting retail production quantities of sub-components will take that amount of time. This also assumes we gamble a bit and order said pieces before the validation is done which is always risky. While development of all of our products is pretty long/rigorous, with a matching warranty product we try to be as ridiculously thorough as possible since there is a large monetary backlash possibility we would be on the hook for should something happen.
What I would also like to see is improved/more robust connectors. I've disconnected my Dinantronics Sport off the stock pressure sensor a number of times when taking my C450 to the dealership, and the locking tab on the Dinan connector no longer functions as well as it did.
Last edited by MASSC450; Sep 19, 2017 at 08:23 AM.
What I would also like to see is improved/more robust connectors. I've disconnected my Dinantronics Sport off the stock pressure sensor a number of times when taking my C450 to the dealership, and the locking tab on the Dinan connector no longer functions as well as it did.
im quite certain Dinan didn't shaft their dealer. Did you call Dinan and request a refund of the shipping?. So the product went back to Dinan direct and not to auto talent or?. just trying to understand more of the transaction.
The Elite has lost its luster for me.
Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan.
DINANTRONICS SPORT PRODUCT WARRANTY
DINANTRONICS Sport products are warranted against material and workmanship defects for a 1-year, unlimited mileage period from the date of original purchase. This warranty does not cover any consequential damages (neither parts nor labor) that may be caused as a result of the installation or use of this product.
To obtain service under this warranty, Dinan tech support must be made aware of the malfunction or defect in materials and/or workmanship of the DINANTRONICS Sport module upon discovery, via an Authorized Independent Dinan Dealer or directly to Dinan during normal business hours. In the event of a valid warranty claim, Dinan will repair or replace, at its sole discretion, any defective Dinan component upon receipt of the item and proof of the original purchase in the form of a lawful invoice. In the event of a defect the defective unit must be returned to Dinan for verification of the defect before any reimbursements will be issued. A reasonable period of time must be allowed for warranty replacement, shipping and/or repairs to be completed after the product is received by an Authorized Dinan Dealer or Dinan’s facility.
Edit: in Paris materia?
THE DINAN LIMITED WARRANTY SPECIFICALLY EXCLUDES:
Return shipping charges,....
Last edited by removedCFGaccount; Sep 21, 2017 at 10:49 AM.
The Elite has lost its luster for me.
Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan.
DINANTRONICS SPORT PRODUCT WARRANTY
DINANTRONICS Sport products are warranted against material and workmanship defects for a 1-year, unlimited mileage period from the date of original purchase. This warranty does not cover any consequential damages (neither parts nor labor) that may be caused as a result of the installation or use of this product.
To obtain service under this warranty, Dinan tech support must be made aware of the malfunction or defect in materials and/or workmanship of the DINANTRONICS Sport module upon discovery, via an Authorized Independent Dinan Dealer or directly to Dinan during normal business hours. In the event of a valid warranty claim, Dinan will repair or replace, at its sole discretion, any defective Dinan component upon receipt of the item and proof of the original purchase in the form of a lawful invoice. In the event of a defect the defective unit must be returned to Dinan for verification of the defect before any reimbursements will be issued. A reasonable period of time must be allowed for warranty replacement, shipping and/or repairs to be completed after the product is received by an Authorized Dinan Dealer or Dinan’s facility.
well this is as cryptic as all get out, much like a lot of your posts for the general reader:
Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan
but regardless I do agree Dinan should've reached out but we have no idea what Dinan knows or doesn't in this particular case, but that in itself doesn't deter me from the Elite. I think they should try and make something positive with him if that's still possible, but they do make really nice products . Could their cust serv improve, im sure but what company out there couldn't improve in cust service ?. anyway, at this point it probably is what it is, but an isolated incident, while disappointing isn't going to stop me from supporting them on our platform
Edit: note the disjunctive, and that any ambiguity will be resolved against the drafter, Dinan
but regardless I do agree Dinan should've reached out but we have no idea what Dinan knows or doesn't in this particular case, but that in itself doesn't deter me from the Elite. I think they should try and make something positive with him if that's still possible, but they do make really nice products . Could their cust serv improve, im sure but what company out there couldn't improve in cust service ?. anyway, at this point it probably is what it is, but an isolated incident, while disappointing isn't going to stop me from supporting them on our platform
As one ages it becomes obvious, the measure of a seller in such a market is not in numbers or isolated complaints but how they deal with them.
You best hope it is never your day in their barrel dear Catamite.

Arcane, perhaps, but never cryptic.
Last edited by removedCFGaccount; Sep 21, 2017 at 12:18 PM.
The RMA to Dinan was ignored by Dinan. Two weeks after delivery confirmation and no contact Golan just processed a vendor refund for the original purchase price to my card.
I'm sure if I pressed Golan he probably would have credited me the shipping costs too. However, I didn't think that he should have to eat all the liability for Dinan's mfg defect.
As I've said before, I'd confidently do business with Golan and Auto Talent again. I can't say the same for Dinan.








