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Mercedes Me Settings Prompt

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Old Jul 14, 2020 | 01:20 PM
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RevengeTO's Avatar
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'20 C43 Wagon Cavansite Blue
Mercedes Me Settings Prompt

Every time that I've gotten into the for the last week, I've been prompted to apply new settings from Mercedes Me - I always hit 'yes'. I've made no changes via the Mercedes Me Portal - so I assume this related to some sort of software update. Anyway... I've sat and let the car idle in an area with good cell reception and I'm still getting prompted each time I start. Anyone else getting this or know what's going on?
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Old Jul 14, 2020 | 01:47 PM
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Current: 2024 GLE350W4, 2016 Audi A8L Previous: 2019 C43W4
Originally Posted by RevengeTO
Every time that I've gotten into the for the last week, I've been prompted to apply new settings from Mercedes Me - I always hit 'yes'. I've made no changes via the Mercedes Me Portal - so I assume this related to some sort of software update. Anyway... I've sat and let the car idle in an area with good cell reception and I'm still getting prompted each time I start. Anyone else getting this or know what's going on?
ME. TOO.

I've noticed that when I accept it, it overwrites some of my Navi display settings. I've been selecting "NO" each time now.

I may call it in since it's been going on for a week.
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Old Jul 14, 2020 | 02:33 PM
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'20 C43 Wagon Cavansite Blue
Emerald green? Sick colour! I couldn't convince my partner on that one. Blu-rple... I mean cavansite blue was part of the compromise to get permission to pull the trigger on the purchase.
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Old Jul 14, 2020 | 02:48 PM
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Hahaha, yup. It's a great color--really pops in the sunlight, but otherwise defaults to "black". It may very well be my last dark color, though

I have submitted a ticket to MercedesMe. Let's see what they come back with.
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Old Jul 14, 2020 | 03:12 PM
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Yes, there is a malfunction with the user profiles (personalization) if you have automatic sync turned on. For some reason every time the car is started, it thinks your user profile has changed in the Mercedes Me portal and it wants to apply the changes. Go to System -> Personalization and uncheck automatic sync. That will stop these messages for now. I'm giving them some time to hopefully fix it and then I can turn it on again maybe. Since I'm the only driver, though, I don't really have much of a use for the personalization anyway. Some of it never worked. For example I tried to change the ambient light color in the Mercedes Me app, but it never synced to the car. The car settings do seem to sync back to Mercedes Me, though. Maybe they are finally attempting to fix the personalization synchronization.

Last edited by superswiss; Jul 14, 2020 at 03:14 PM.
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