JL MOTORING | W204 C63 AMG DTM Carbon Fiber Rear Diffuser ***NEW***
10-15-2011, 11:30 PM
#33
This post is not regarding the product stated above but the service I received from JL Motoring.
After several email attempts regarding the product that was ordered. JL Motoring neglected all the emails and never once provided a tracking #. Order was placed on September 22 and still haven't received my product or any emails. I understand that shipments may get lost or delayed, but there should be no excuses to ignore a customer. I also find it very shady that your website contains no phone number nor address, and the only way to get a hold of JL Motoring is via email. Will never do business with them again.
Other customers may disagree with my statement. I only posted this to share my experience and to warn others.
After several email attempts regarding the product that was ordered. JL Motoring neglected all the emails and never once provided a tracking #. Order was placed on September 22 and still haven't received my product or any emails. I understand that shipments may get lost or delayed, but there should be no excuses to ignore a customer. I also find it very shady that your website contains no phone number nor address, and the only way to get a hold of JL Motoring is via email. Will never do business with them again.
Other customers may disagree with my statement. I only posted this to share my experience and to warn others.
10-17-2011, 04:06 AM
#34
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In order for us to process an order, buyer's shipping address needs to match the billing address exactly to minimize fraud. If the two addresses do not match each other, the transaction will be cancelled and the payment will be refunded immediately. Please contact us directly if you have any questions regarding your order, we will reply you ASAP and do our best to solve any problems. thanks
