63amgnyc

hey everyone, so i ordered a set of forgestar cf5's about two months ago from a local tire shop here in NYC, i wont say any names but COMPLETE horror story. after waiting two months i finally call forgestar just curious to see how my order was going, they tell me that the place i ordered from wasnt in the system at all. i was extremely confused. i called up my guy here and explained this to him and he tells me "impossible, theyll be here in about a week or two"..i call back forgestar and tell them this, and the guy i was speaking with says "oh, yeah that company called this morning, they just placed the order today" of course i was LIVID after waiting two months patiently to find out my order HADNT EVEN BEEN PLACED. horrible experience.....

THANKFULLY, i spoke with james at ACG in san diego, what an awesome dude and extremely professional and very helpful. i was at work and i told him id call him in an hour when i got home to finalize my order, after he told me forgestar had low stock available, and he placed my order an hour before i got home to make sure id be okay and not assed out again! again THANK YOU to acg, and a big thank you to james for being extremly helpful, and very professional..


thanks again!

JCH

Yep, James and the ACG team are the best. They really take care of their customers!

Roswell

I dont understand your 2 posts:
https://mbworld.org/forums/c63-amg-w...estar-cf5.html

Are they being powdercoated or not?

N1ck

+1 for the superior customer service that ACGs gives

63amgnyc

roswell, i thought they were being powdercoated because thats what the local tire shop had told me. they said 1-2 weeks max ill have em. that post was from before i found out they hadnt even placed the order yet. contacted james from acg and ordered a new set, cancelled my order with the tire company here

Roswell

Ok, that make more sense. Hope u won't have to wait too long this time.

63amgnyc

you and me both my man lol. i was waiting for about 2 months and after all that i had to find out my order wasnt even placed. extremely frustrating. but its ok, at least with acg i know ill eventually get my wheels.

BenzoBoi

Good group of guys down there.