Weistec problems?
Thread Starter
MBWorld Fanatic!
Joined: Jun 2008
Posts: 8,074
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From: Los Angeles
2012 P31 C63 Coupe Trackrat, 2019 GLE63S Coupe Beast
Weistec problems?
Anyone get this email today? Could this have something to do with people having a hard time getting a hold of them over the past week? I've got parts that have been delayed in being shipped back from them unfortunately...
http://weistec.com/media-events-pres...e637-189554553
http://weistec.com/media-events-pres...e637-189554553
MBWorld Fanatic!
Joined: Jan 2009
Posts: 4,563
Likes: 42
C63 AMG
Steve isn't with them anymore. He was my main contact there and has helped me tons throughout my build.
Not sure what happened, nor do I care, none of my business.
I sent my transmission in for warranty 4 months ago, hoping to get it back soon, I had a hard time reaching anyone for a week or so. Finally talked to Zach the other day and they are waiting on some clutch packs, itching to get the car back together and on the road with the V2 trans.
Not sure what happened, nor do I care, none of my business.
I sent my transmission in for warranty 4 months ago, hoping to get it back soon, I had a hard time reaching anyone for a week or so. Finally talked to Zach the other day and they are waiting on some clutch packs, itching to get the car back together and on the road with the V2 trans.
Senior Member
Joined: Jan 2015
Posts: 337
Likes: 25
From: Minnesota
2009 C63/ 2015 C63 507 coupe
Anyone get this email today? Could this have something to do with people having a hard time getting a hold of them over the past week? I've got parts that have been delayed in being shipped back from them unfortunately...
http://weistec.com/media-events-pres...e637-189554553
http://weistec.com/media-events-pres...e637-189554553
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Senior Member
Joined: Jan 2016
Posts: 338
Likes: 64
From: Aurora IL
2014 C63 Edition 507
I haven't had any personal contact with them, but I just made mt first purchase online two weeks ago...order was showing "Processing" the entire time. Sent an e-mail to the sales ID and got my tracking info within 24 hours and the product arrived the same day, so it had been entered - just couldn't tell from the order status.
Senior Member
Joined: Jul 2013
Posts: 265
Likes: 10
From: Edmonton
2010 C63 AMG FBO, 2014 E63 AMG S
Anyone get this email today? Could this have something to do with people having a hard time getting a hold of them over the past week? I've got parts that have been delayed in being shipped back from them unfortunately...
http://weistec.com/media-events-pres...e637-189554553
http://weistec.com/media-events-pres...e637-189554553
Member
Joined: Jan 2016
Posts: 236
Likes: 178
From: Los Angeles
S213 E63
I received the letter as well, and frankly, as a prospective customer who was literally weeks away from pulling the trigger on their downpipes and tune, it immediately turned me off of giving them my business.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
MBWorld Fanatic!
Joined: Aug 2012
Posts: 3,398
Likes: 371
c63
I received the letter as well, and frankly, as a prospective customer who was literally weeks away from pulling the trigger on their downpipes and tune, it immediately turned me off of giving them my business.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
Im sure who ever you go with is capable but you will never get customer service or support like the team at weistec offer
Just to show you how good they are i send my computer to them from AUSTRALIA on wednesday it arrived thursday PM and i had it back in hand at lunch time today
You will never recv service like that from any body
Each to there own but i stand by weistec and will always 2nd to none customer service
Hope you find that with the other company you choose
Member
Joined: Jan 2016
Posts: 236
Likes: 178
From: Los Angeles
S213 E63
Yikes. "Take it easy?" Look, I'm not trying to start **** here... merely responding in a thread asking whether others have received this email.
I think it's terrific that they're delivering on the service they're promising and you're paying them for.
I guess this is not a place for open discussion. Sorry, my mistake. I am a "Newbie" after all.
I'll try it again, and just answer the question asked by OP: "Yes, I did get the email." Hope this pleases everyone.
I think it's terrific that they're delivering on the service they're promising and you're paying them for.
I guess this is not a place for open discussion. Sorry, my mistake. I am a "Newbie" after all.
I'll try it again, and just answer the question asked by OP: "Yes, I did get the email." Hope this pleases everyone.
MBWorld Fanatic!
Joined: Jan 2009
Posts: 4,563
Likes: 42
C63 AMG
I received the letter as well, and frankly, as a prospective customer who was literally weeks away from pulling the trigger on their downpipes and tune, it immediately turned me off of giving them my business.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
What a pile of poo. A letter to let people know about an issue and you don't go ahead with your purchase, sounds like you have an axe to grind.
I never received a letter.
Senior Member
Joined: Jan 2015
Posts: 425
Likes: 9
From: Eurocharged Orlando
10 C63, 06 S65, 14 ML350, 95 S500
I got the email as well, my c63 has been in the shop for the past 2 and a half weeks now, waiting for some missing bolts and brackets for the stage 2 as well as my valve body and a catch can. hoping the parts come in soon!
MBWorld Fanatic!
Joined: Aug 2012
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c63
MBWorld Fanatic!
Joined: Sep 2009
Posts: 1,162
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A V8
I received the letter as well, and frankly, as a prospective customer who was literally weeks away from pulling the trigger on their downpipes and tune, it immediately turned me off of giving them my business.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
they were simply trying to clear up some misconception about their business, rather than have false claims float around. Calm your ****.
Member
Joined: Mar 2013
Posts: 199
Likes: 3
From: Boston or North Carolina
2009 C63 2016 AMG GT S
I got the same letter as well. I have had no issues with the shop or the folks, the even gave me a tour when I just stopped in to ask some questions
Also knew this was an ongoing issue
http://www.ocweekly.com/news/ak-47-m...ctment-6447113
Also knew this was an ongoing issue
http://www.ocweekly.com/news/ak-47-m...ctment-6447113
MBWorld Fanatic!
Joined: Jan 2008
Posts: 6,621
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From: Naperville, IL/Chicago
2008 CLK63 Black Series 2012 C63 Black Series 2014 SLS Black Series
I received the letter as well, and frankly, as a prospective customer who was literally weeks away from pulling the trigger on their downpipes and tune, it immediately turned me off of giving them my business.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
It felt defensive, unsolicited, unprofessional, and reeked of desperation. A company at the top of their game does not need to publish something like this, especially if it only affected "a very small number of customers." I don't know what the story is... but it left a bad taste in my mouth. Too bad.
MBWorld Fanatic!
Joined: May 2009
Posts: 1,075
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'18 C63A Cabriolet
MBWorld Fanatic!
Joined: Jan 2009
Posts: 4,563
Likes: 42
C63 AMG
I am with JR, Releases like this are common place in the business word and alike. I would much rather a company do a statement than keep their customers in the dark. To me, its a sign of respect to their customers and I appreciate it.
MBWorld Fanatic!
Joined: Aug 2011
Posts: 5,351
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From: Kitchener, ON
2010 C63 AMG
MBWorld Fanatic!
Joined: Aug 2012
Posts: 3,398
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c63
even though you didnt get your letter lol
