OE tune installed but no HP gain !!!
SPONSOR
Joined: Dec 2010
Posts: 5,745
Likes: 134
From: Santa Ana, CA
OE Tuning C63 AMG
having the background of tuning standalones...this before and after does not look tuned. it honestly looks the same. did the dyno operator load the correct run logs? also the HP rating is very high, but the graph doesn't reflect the graph of a tuned M156 motor.
what type of fuel are you using. fuel quality in different countries vary greatly. Some countries that have inadequate fuel quality revert to use of aviation fuel as these are guaranteed. it could very well be that the ECU is detecting non optimal run conditions and kicking you onto the safe map as most ECU's from other manufactures generally have.
what type of fuel are you using. fuel quality in different countries vary greatly. Some countries that have inadequate fuel quality revert to use of aviation fuel as these are guaranteed. it could very well be that the ECU is detecting non optimal run conditions and kicking you onto the safe map as most ECU's from other manufactures generally have.
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 34
Likes: 3
2013 c63
I wish they had sent me a new file I was almost certain that it was just a weak file but they say I am no expert so they didn't send one
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 34
Likes: 3
2013 c63
OE TUNING is the best man. I have it in my car and ive beaten a lot of c63 with other tunes custom tunes p31/p30 package all of that. Anything u need i will help u. I just think u didnt load the tune successfully .
I took my cats out primary and secondary and OE tuned i did 438 whp. And next time u dyno your car dont let it cool down, first run will always be low sec and 3rd run will give u the numbers u looking for. Anyways let me know if u need anything
Goodluck
I took my cats out primary and secondary and OE tuned i did 438 whp. And next time u dyno your car dont let it cool down, first run will always be low sec and 3rd run will give u the numbers u looking for. Anyways let me know if u need anything
Goodluck
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 34
Likes: 3
2013 c63
having the background of tuning standalones...this before and after does not look tuned. it honestly looks the same. did the dyno operator load the correct run logs? also the HP rating is very high, but the graph doesn't reflect the graph of a tuned M156 motor.
what type of fuel are you using. fuel quality in different countries vary greatly. Some countries that have inadequate fuel quality revert to use of aviation fuel as these are guaranteed. it could very well be that the ECU is detecting non optimal run conditions and kicking you onto the safe map as most ECU's from other manufactures generally have.
what type of fuel are you using. fuel quality in different countries vary greatly. Some countries that have inadequate fuel quality revert to use of aviation fuel as these are guaranteed. it could very well be that the ECU is detecting non optimal run conditions and kicking you onto the safe map as most ECU's from other manufactures generally have.
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 34
Likes: 3
2013 c63
We requested for all dyno runs made to be sent to us. This was never done. Car was taken to another dyno shop for verifictaion. NO data or dynoruns requested from new dyno shop were ever sent to us. After requested dynos and requested CAN data logs were never sent to us, we were unable to make any diagnosis, analysis or tune adjustment.
Everything that was requested from me was sent to OE tuning. Please do not lie about this. The fact that you are choosing this route to defend yourself when you could've simply just sent me another file to test it out could have solved the whole problem. Instead you chose the route of ignoring my emails for a long time, claim that the problem was in my car and above all ask me to make a 1000 mile trip on my own expenses to diagnose a problem that's not even there. Y'all said that the filters were clogged from fine sand and insisted on it after I repeatedly told you that the car was just serviced very recently, but you said that I should respect your experience and listen to you. I did but nothing happened. I even took the filters out to make sure they werent clogged as you claimed and they were clean, just as I expected.
After all the hell you guys put me through and the hassle for the refund that took weeks and the paperwork you made me sign not to talk about you publicly which wasn't even legal and now you come and lie to everyone publicly? Thank god I still have the emails from scratch and now that you chosen the cheap route to put false allegations on me and my car, I think I will follow the same route and show everyone what exactly happened so they can see for themselves.
I wasn't going to do any of this and I honestly you people would be more professional than this but I guess I was mistaken.
And no my car had no issues and there wasn't anything wrong except your tune that you claimed that works 100%,, my evidence is that my car is currently tuned from Eurocharged and it runs 100% times better than when I had your tune in it.
Member
Joined: Nov 2009
Posts: 119
Likes: 2
2012 CL550
I tried man. I asked them multiple times to send me a new file, they were stubborn and each time they would reply to me "Our tune is tested and works 100% every time, the problem is in your car"
I wish they had sent me a new file I was almost certain that it was just a weak file but they say I am no expert so they didn't send one
I wish they had sent me a new file I was almost certain that it was just a weak file but they say I am no expert so they didn't send one
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 34
Likes: 3
2013 c63
No they are not scammers, they just need to work on their customer service and actually believe that they could make mistakes. My car is now Eurocharged tuned and it runs amazing.
This is an example of how he was replaying back to my emails after I convinced him that my car is absolutely fine.
OEtuning quote “there is nothing wrong with our tune. Are you a trained MB tech with SDS/Xentry? Please take the advice we give you and have a trained MB tech lookinto this if you believe there is an issue.
This is an example of how he was replaying back to my emails after I convinced him that my car is absolutely fine.
OEtuning quote “there is nothing wrong with our tune. Are you a trained MB tech with SDS/Xentry? Please take the advice we give you and have a trained MB tech lookinto this if you believe there is an issue.
Last edited by alamoudis2; Apr 25, 2016 at 04:27 AM.
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MBWorld Fanatic!
Joined: Dec 2012
Posts: 6,775
Likes: 1,152
From: NY
E63S | X5
I see this thread getting shut down real quick.
I'm not about to pick sides in yet another member vs vendor thread, but I will say this:
OP -- I think so far you've done well in terms of keeping things tactful. Example, backing up the fact OE aren't a bunch of scammers; you just had a bad experience which is clear. If I were you, I'd take the high road at this point and just let this pass. Also, posting emails doesn't look great but if you are going to take that road at least post things that stand by your claims or counter OE's such as the part where OE is saying dyno and data logs weren't sent. Can you show us dyno and data logging from the OE pre/post tune? Did you in fact send the data to OE?
OE -- If I were you I'd tread carefully because it's clear he doesn't really care about posting up emails. Granted, the emails posted don't explain where you chimed in saying data logs and dyno runs weren't communicated. The question with regards whether or not he was a trained MB tech was pretty passive aggressive and condescending which isn't fantastic to see, but clearly there is more to the story so perhaps it was just frustration boiling over.
Regardless -- speaking on both ends -- if I were you guys I'd just let this die and not feed into the "tell us more" that surely is coming. OE Tuning has a good reputation here with plenty of customers with good experiences. And on the flip side, OP has done well not just slamming away based on the bad experience. I'm happy to see the OP did end up with a tune that took and is happy with where the car ended up. Just let it go gents.
On the other hand... what do I know?
I'm not about to pick sides in yet another member vs vendor thread, but I will say this:
OP -- I think so far you've done well in terms of keeping things tactful. Example, backing up the fact OE aren't a bunch of scammers; you just had a bad experience which is clear. If I were you, I'd take the high road at this point and just let this pass. Also, posting emails doesn't look great but if you are going to take that road at least post things that stand by your claims or counter OE's such as the part where OE is saying dyno and data logs weren't sent. Can you show us dyno and data logging from the OE pre/post tune? Did you in fact send the data to OE?
OE -- If I were you I'd tread carefully because it's clear he doesn't really care about posting up emails. Granted, the emails posted don't explain where you chimed in saying data logs and dyno runs weren't communicated. The question with regards whether or not he was a trained MB tech was pretty passive aggressive and condescending which isn't fantastic to see, but clearly there is more to the story so perhaps it was just frustration boiling over.
Regardless -- speaking on both ends -- if I were you guys I'd just let this die and not feed into the "tell us more" that surely is coming. OE Tuning has a good reputation here with plenty of customers with good experiences. And on the flip side, OP has done well not just slamming away based on the bad experience. I'm happy to see the OP did end up with a tune that took and is happy with where the car ended up. Just let it go gents.
On the other hand... what do I know?
SPONSOR
Joined: Dec 2010
Posts: 5,745
Likes: 134
From: Santa Ana, CA
OE Tuning C63 AMG
Definitely no!
We do our best to assist all our customers, including diagnosing (for free) what could be causing any issues or power loss. If we ever have a customer that needs assistance, we request information (especially if interstate or overseas) to be sent to us before we can move forward. Diagnosis of vehicle operation can then be made and precise adjustments if needed to re-tune. We asked for CAN logs. These were never sent. We asked for dynos from the second dyno shop, this was not done. Dynos from a second shop were meant to confirm data from the first dyno session. We wanted to assist you. We requested information to move forward. We only make adjustments to our tunes if information we request supports this. We don't just make a "re-tune" file without data to support. We don't guess in situations like these. We were never implying you don't have technical knowledge or there is something wrong with your car, we just require data for all remote tuning and diagnosis.
Everything that was requested from me was sent to OE tuning. Please do not lie about this. The fact that you are choosing this route to defend yourself when you could've simply just sent me another file to test it out could have solved the whole problem. Instead you chose the route of ignoring my emails for a long time, claim that the problem was in my car and above all ask me to make a 1000 mile trip on my own expenses to diagnose a problem that's not even there. Y'all said that the filters were clogged from fine sand and insisted on it after I repeatedly told you that the car was just serviced very recently, but you said that I should respect your experience and listen to you. I did but nothing happened. I even took the filters out to make sure they werent clogged as you claimed and they were clean, just as I expected.
After all the hell you guys put me through and the hassle for the refund that took weeks and the paperwork you made me sign not to talk about you publicly which wasn't even legal and now you come and lie to everyone publicly? Thank god I still have the emails from scratch and now that you chosen the cheap route to put false allegations on me and my car, I think I will follow the same route and show everyone what exactly happened so they can see for themselves.
I wasn't going to do any of this and I honestly you people would be more professional than this but I guess I was mistaken.
And no my car had no issues and there wasn't anything wrong except your tune that you claimed that works 100%,, my evidence is that my car is currently tuned from Eurocharged and it runs 100% times better than when I had your tune in it.
After all the hell you guys put me through and the hassle for the refund that took weeks and the paperwork you made me sign not to talk about you publicly which wasn't even legal and now you come and lie to everyone publicly? Thank god I still have the emails from scratch and now that you chosen the cheap route to put false allegations on me and my car, I think I will follow the same route and show everyone what exactly happened so they can see for themselves.
I wasn't going to do any of this and I honestly you people would be more professional than this but I guess I was mistaken.
And no my car had no issues and there wasn't anything wrong except your tune that you claimed that works 100%,, my evidence is that my car is currently tuned from Eurocharged and it runs 100% times better than when I had your tune in it.
