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So this weekend my wife and I are at Star Pass Marriott in Tucson AZ for my Firefighters Ball and when I picked up my 2015 507 with Designo Magno Platium Matte paint from the Valet the GM comes over to me and explains they backed a golf cart into the front end! What a drag, I suppose if the car is going to get hit the front bumper cover is for sure the best body part to take damage. They of course are gonna pay for the repair but does anyone know if matching the paint will be and issue? It only has 11k miles but with the Matte paint its hard to know if there is any paint fade or any other issues that cause matching the paint difficult. Then to add insult t injury they still charged my the $25 valet charge.... hahaha
Like the advise above, don’t sweat it. As long as you take it to a certified MB body shop, they’ll be able to match the paint. Despite the damage to my car, the paint match is absolutely flawless. I’ve looked at it in many different lighting conditions and haven’t been able to see any difference. It’ll be fine.
Lucky they were honest enough to admit the damage - might not have seen it. This is one big reason I hate valet parking my car and avoid it if at all possible.
Valet guys also have bacteria on their hands.
They leave a toilet and may not wash hands.
Now imagine you touch your wheel after them and contaminate everything else including your sandwich.
Valet parking is the most stupid invention ever created - I hate it after having bad experience in a luxury Swiss hotel in Zurich.
12 C63BS Magno Alanite Grey, 22 X3M Brooklyn Grey, 08 BMW E93, 22 Ducati Desert Sled, John Deere 3R
Originally Posted by MTV10
Damn... sucks man. I would have never paid that $25 valet charge.
That is almost worst than dealing with the damage, would be so pissed I had to pay for the valet cause they damaged my car, can't believe they didn't just give you that one!
That is almost worst than dealing with the damage, would be so pissed I had to pay for the valet cause they damaged my car, can't believe they didn't just give you that one!
I hear you, I'm waiting for the GM to get back to me today and I'll address it with him..
FYI, I would caution on how this is reported due to Carfax, it may not show as an accident on the report, but other damage - car will have diminished value with the repair history on Carfax.
FYI, I would caution on how this is reported due to Carfax, it may not show as an accident on the report, but other damage - car will have diminished value with the repair history on Carfax.
Valid point, also have before pictures just in case it comes up when you decide to resell. That's why I never valet with my toys, and always load my own items.
Valet guys also have bacteria on their hands.
They leave a toilet and may not wash hands.
Now imagine you touch your wheel after them and contaminate everything else including your sandwich.
Valet parking is the most stupid invention ever created - I hate it after having bad experience in a luxury Swiss hotel in Zurich.
So, Marriott is a pretty bad *** company. I got an estimate from MB Monday, they sent it to Marriott, I got a call from their Corp insurance person Tuesday and she cuts a check to MB collision center the same day as well as arranges the rental car!!! No questions asked, apologized for the damage and inconvenience and ended by saying "call me directly if there is any issue and I'll fix it'..
GO MARRIOTT... Finally a company that cares about customer service.
So, Marriott is a pretty bad *** company. I got an estimate from MB Monday, they sent it to Marriott, I got a call from their Corp insurance person Tuesday and she cuts a check to MB collision center the same day as well as arranges the rental car!!! No questions asked, apologized for the damage and inconvenience and ended by saying "call me directly if there is any issue and I'll fix it'..
GO MARRIOTT... Finally a company that cares about customer service.
Glad to hear everything went smooth! Keep us posted on the body shop repair. I imagine it should be straight forward.
My first reaction was, "of course they would do that, they are in the hospitality business." But after a minute, I realized that I have been (negatively) surprised before. Glad to hear they are taking care of you.
So the certified MB collision shop completed the repair and when they pulled the bumper cover off the plastic honeycomb spacer was smashed up so I had a 2 day delay getting her back.. Now that I have the car, It looks great, no real difference in paint but you know how it is different lighting might show differently idk, I'm happy with their job.
06-03-2018, 05:58 PM
