C63 AMG (W204) 2008 - 2015
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COMAND Screen Won't Open

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Old 06-11-2020, 02:38 PM
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2010 Mercedes-Benz C63 AMG
COMAND Screen Won't Open

Hey guys,

I know I've seen this posted a few times on here and similar forums, but I've tried all of the usual remedies and they don't seem to work. In short, my COMAND screen will only intermittently open and remains stuck closed most of the time. I've made sure the battery connection is tight as well as all of the fuses are ok and pulling fuses to reset the system (11 and 26). Every once in a while the screen will open on its own, but it seems to be completely random. All of the radio components work when the screen is closed, it's more of just an annoyance since I can't use my nav or back-up camera.

Any insight would be appreciated!
Old 06-11-2020, 02:45 PM
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09 C63 AMG
Just wondering, but have you checked the two fuses on the back of the COMMAND screen assembly?
Old 06-11-2020, 02:48 PM
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I haven't pulled the unit itself yet. Most of the tutorials need the screen to open to remove it, so is there any easy way to remove it with the screen down?
Old 06-11-2020, 02:50 PM
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As long as the door is open, you should be able to get the vent panel out and access the two torx screws holding the assembly in. From there, it should be able to slide out.
Old 06-11-2020, 02:52 PM
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Ok great, I'll give that a try! Do you just use pry tools to get the vent panel out?
Old 06-11-2020, 02:54 PM
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There are two slots you can use to try and pull the spring tabs down. Otherwise, if you can get a hook tool between the louvers and hook where the vent meets up with the vent pipe in the dash, you can pop out that way. Once you get it started, you should be able to pop it out the rest of the way with your hands.
Old 07-11-2022, 04:42 PM
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hello, after a search on google I see that I have the same problem as your car radio.
were you able to find where the error is coming from?

thx

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