C63 AMG (W204) 2008 - 2015

My Negative Experience with Mode Carbon – Moderators Please Read

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Old 12-04-2022, 06:48 PM
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Originally Posted by Mode Carbon
The customers order was completed and his tracking information will be updated today. I was away on family matters which delayed their order.
Fact: There's no updates on this tracking. See screen shot today, two days after your post stating that it would have been. And I would greatly appreciate a response with the emails sent directly to you vs. a vague post on the forum.



Old 12-04-2022, 07:44 PM
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These are the threads that keep from buying from vendors.

Have been ripped off in the past, and the excuses are always the same: family crisis, being in the hospital (sick), no phone line, and family members in jail.

What ever happened to responding to emails?

Too bad b/c some of their products do look nice. But the classic story of stealing from Peter to pay Paul grows old. There are some previously excellent vendors in the RX-7 world that have gone this route.

Hope to hear that they get their sh*t together, build back their reputation.
Old 12-04-2022, 07:53 PM
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We didn't ignore anybody. We don't have a phone line right now.
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Old 12-04-2022, 11:49 PM
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Originally Posted by Mode Carbon
We didn't ignore anybody. We don't have a phone line right now.
You've ignored my email for over a month - no response, no products!! You don't need a phone line to communicate Sam. You have communicated via email and DM just fine, now you make an excuse you don't have a phone line. Several of us customers have given you ample opportunity to make this right. So at this point, since you took my money and have failed to deliver the products I ordered this has SCAM and THEFT written all over it which warrants a formal complaint to the AG's office. https://ag.ny.gov/consumer-frauds/Fi...umer-Complaint You continue to spew pathetic excuses instead of delivering on your promises. Not once have I seen you make an apology for your shortcomings - only excuses about your finances, accident, etc. If you go looking for trouble, don't be surprised when it finds you.
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Old 12-04-2022, 11:51 PM
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Originally Posted by Lizard
Fact: There's no updates on this tracking. See screen shot today, two days after your post stating that it would have been. And I would greatly appreciate a response with the emails sent directly to you vs. a vague post on the forum.

How many times has he promised an updated tracking # to you? He said above he was going to give you an update. Same bullsh*t.
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Old 12-05-2022, 12:41 AM
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Originally Posted by Mode Carbon
The customers order was completed and his tracking information will be updated today. I was away on family matters which delayed their order.
He says he still hasn't received updated tracking. Until you resolve his and my order, whether you fulfill the order or refund our money, I will continue to post to ensure members are aware of your shenanigans.
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Old 12-10-2022, 10:09 AM
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Don't feel bad: Quite a few of us had Beemers before we upgraded to MB.​​​​​​​
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Old 12-11-2022, 12:23 AM
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Its seems like mode carbon can't take the time to reapond to valid criticism levelled against him here. Who knows, maybe he has another family emergency.

I think the best way to deal with business like this, is to hit him where it hurts. Right in the wallet. I ordered my carbon bits from RW carbon and it was great. Communication and customer service was fantastic. And the pricing was significantly better than mode carbon.
Old 12-12-2022, 10:11 AM
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@Mode Carbon please respond today with updates for your MB customers.
Old 12-12-2022, 09:47 PM
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Old 12-12-2022, 11:36 PM
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My .02 as someone who runs a business. If people are this mad and been waiting this long it's time to just offer a refund and then try and produce what they had ordered and offer it in good will to try and salvage your reputation. Or just refund these people and move on with some business damage and try and rebuild your name
Old 12-13-2022, 07:17 AM
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Best way is to report him to the state AG and file with your CC
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Old 12-13-2022, 07:31 AM
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Originally Posted by Robb M.
@Mode Carbon please respond today with updates for your MB customers.
Looks like @Mode Carbon didn't respond. Maybe the internet went down?

Sure am glad I went with RWCarbon a few years back. Dodged a bullet.
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Old 12-13-2022, 09:04 AM
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Originally Posted by deadlyvt
My .02 as someone who runs a business. If people are this mad and been waiting this long it's time to just offer a refund and then try and produce what they had ordered and offer it in good will to try and salvage your reputation. Or just refund these people and move on with some business damage and try and rebuild your name
Agreed. One wise billionaire business owner friend once (or twice) told me... "If you're in business for the money you'll end up with a bad reputation. If you're in business for a good reputation, you'll end up with the money." Never ceases to amaze me how many people are shortsighted for the quick buck. Reputation goes a lot further than money.
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Old 12-13-2022, 09:08 AM
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Originally Posted by Jasonoff
Looks like @Mode Carbon didn't respond. Maybe the internet went down?

Sure am glad I went with RWCarbon a few years back. Dodged a bullet.
Internet went down, hospital visit again, dog ate his orders information, <insert other lame excuses here>.

Hadn't heard or RWCarbon until last couple days and just now checked out their site and offerings. They appear to be a legitimate business!
Old 12-13-2022, 10:36 AM
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@RW Carbon is also a vendor/sponsor here.
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Old 12-13-2022, 02:00 PM
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Originally Posted by Jasonoff
@RW Carbon is also a vendor/sponsor here.
Had a good experience with these guys years ago fwiw
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Old 12-14-2022, 12:29 AM
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ordered some parts for a gtc earlier this year from RW CARBON. They initially told me 8-12 week lead time. I was patient. They showed up around week 10. no b.s. or lies at anytime. 100% stand up business.
Old 01-02-2023, 11:04 PM
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Originally Posted by 1JDM911
every time it appears in their thread, this will be done as well, until the issue is resolved for the forum members.
bump back to the top, issues not resolved for members on the board, and this one-man-team is still posting under the "vendor" status.
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Old 01-03-2023, 02:36 AM
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Originally Posted by Robb M.
@Mode Carbon please respond today with updates for your MB customers.
@Robb M. Mode Carbon never provided any updates to your MB World members... this is NOT ok.
Originally Posted by 1JDM911
bump back to the top, issues not resolved for members on the board, and this one-man-team is still posting under the "vendor" status.
Still not resolved and haven't heard from Mode Carbon for months yet he still manages to bump his own threads. This thread will get bumped each time until there's a satisfactory resolution.

I think it would be worth having these guys start making some of the products Mode Carbon claims he has available. https://www.macarbon.com
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Old 01-03-2023, 06:07 AM
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After all the tens of comments from unsatisfied customers, I really can't understand why this guy is still a sponsor and allowed to post on this forum. Where are the moderators and what are they doing to solve this situation ?????????
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Old 01-03-2023, 08:25 AM
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I've heard from exactly zero customers with actual real issues that they can document.
Old 01-03-2023, 10:06 AM
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I’m sure what is more perplexing and shameful, the fact that Mode Carbon is strolling along and acting like nothing is wrong, or the fact the moderator on this forum is continuing to let him be a vendor and promote his business to unsuspecting buyers/victims.
Old 01-03-2023, 10:18 AM
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Originally Posted by Robb M.
I've heard from exactly zero customers with actual real issues that they can document.
Not sure if you are addressing us with negative experiences or those who with positives, but here are screenshots of emails with MC since my order was placed on 7/17/22. After the last email, Mode Carbon stopped responding to any further emails inquires directly and only gave updates on their promotional posts.







/22.

Last edited by Lizard; 01-03-2023 at 10:21 AM.
Old 01-03-2023, 11:16 AM
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I've removed their active sales threads until they respond to this thread @Mode Carbon
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