Picked up 2017 C63S Coupe in Dallas today - No Power Folding mirrors??
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From: SATX
C63s
I just spoke to my dealer. Apparently this affected 10 cars and that MBUSA is working on a solution for all of us.
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From: Dallas, TX
2017 AMG C63S Coupe
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From: Sydney
AMG GLC63 E-Performance Edition 1
That is really disappointing QC from Mercedes Benz
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From: San Jose, CA
'18 C63 S Coupe
i don't think it's a matter of can or can't..more like will or will not. me personally, i wouldn't accept anything less than what was agreed to in the purchase
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911 991 TTS, Audi RS6 C7 Performance Edition, AMG GTS
Your car looks fantastic mate. A shame you have a few problems. For what it's worth I would probably live without the power fold mirrors. It is a minor item unless you park in a city all the time. I would ask your dealer for some compensation. The lack of HUD in mine (which I've knew about a long time before delivery) bothered me for quite awhile but now I have the car it just doesn't bother me, I almost (but not quite) rate the smooth dash over the usefulness of the HUD lol..
I have a very tiny vibration rattle from the drivers door but it isn't enough for me (at the moment) to report it.
My mats look consistent with the rest of the interior, they just look like carpet and I think they have a yellow AMG logo on them. If you need me to take any pics let me know!
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Thread Starter
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From: Dallas, TX
2017 AMG C63S Coupe
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From: SATX
C63s
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From: NV
,
If I was in your situation, the acceptable situations would be to either retrofit it at no charge, let them keep that car and order another one while you have a loaner (or a discount on the price), or a LARGE discount on price.
If they refused to give any of these, I would demand a full refund of the car. If you push like that I'm sure they'll be open to making up for this mistake.
If they refused to give any of these, I would demand a full refund of the car. If you push like that I'm sure they'll be open to making up for this mistake.
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From: SoCal
2016 C63S Sedan
If I was in your situation, the acceptable situations would be to either retrofit it at no charge, let them keep that car and order another one while you have a loaner (or a discount on the price), or a LARGE discount on price.
If they refused to give any of these, I would demand a full refund of the car. If you push like that I'm sure they'll be open to making up for this mistake.
If they refused to give any of these, I would demand a full refund of the car. If you push like that I'm sure they'll be open to making up for this mistake.
That will be a problem and expensive for them so why not give you a very substantial refund.
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C63
Beautiful car. That would be a deal killer for me. I have a very narrow garage, and power folding mirrors are a must. I was close on a Hellcat, but having to pull in mirrors every time I got home would have gotten old very quick (especially at night in the rain).
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From: southern california
c63 s coupe edition 1: http://imgur.com/a/9GiNI
also, all edition 1s in the united states, as far as i know, come standard with premium 2 package (meaning the power folding mirrors are standard) and the full-led headlamps.
sorry to hear that you didn't get the power folding mirrors, op. i use the power folding mirrors whenever i squeeze my car into my garage, and it's lovely. can't imagine the pain of not having it.
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From: Abu Dhabi, United Arab Emirates
C63S 2016
hahaha well listen to this, my friend ordered a diamond white c63s sedan with carbon fiber interior, believe it or not the car ended up having the black open pore ash wood (not sure what its called ;p)...
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2017 AMG C63S Coupe
There is no power folding mirror option on my new car. I love the car so far, but my understanding is that with Premium 2 pkg (I got up to Premium 3), power-folding was supposed to be included. The button is missing on top of the adjuster switch on the driver's door panel, and there is no option in the settings to have them fold when locking the car. Any experience with this? Also, the floor mats are a rough, cheap-feeling carpet, almost plastic and not plush at all. Is that standard?
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From: Dallas, TX
2017 AMG C63S Coupe
After one month, my dealer has agreed to "try" to retrofit the mirrors. It should be possible based on my research, from other MB models. It's a matter of figuring out what parts are needed for the mirrors and door switch, and how to get the coding completed so the car's software recognizes the feature. Currently, the door switch part is not available to order in the US or Germany, according to my dealership last Friday. Hoping to get more of an update this week. MBUSA has been no help. I'm planning to write a letter expressing my frustration and asking for compensation in addition to a promise to continue working on the retrofit option.
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2017 AMG C63S Coupe
After one month, my dealer has agreed to "try" to retrofit the mirrors. It should be possible based on my research, from other MB models. It's a matter of figuring out what parts are needed for the mirrors and door switch, and how to get the coding completed so the car's software recognizes the feature. Currently, the door switch part is not available to order in the US or Germany, according to my dealership last Friday. Hoping to get more of an update this week. MBUSA has been no help. I'm planning to write a letter expressing my frustration and asking for compensation in addition to a promise to continue working on the retrofit option.
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Joined: Aug 2002
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From: Dallas, TX
2017 AMG C63S Coupe
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2017 AMG C63S Coupe
I was given two options in the few days that followed me taking delivery of the car (I didn't notice the issue until I got home that night, after I signed the paperwork). I could 1) take $1,000 credit, or 2) give them back the car, get back into my BMW I had just traded in, and wait for a new C63 S coupe to be ordered, built and delivered (~3+ months lead time). I did not except either of those two options since in the meantime, I found enough research and got feedback from another forum member to convince me the retrofit should be possible on my car. MBUSA has not followed-up with me even once, and when I escalated last week to them, they said I need to be working directly with my dealer. My dealer's hands are somewhat tied though. He's working every angle he knows how to, but ultimately needs support from MBUSA on the retrofit solution. I blame MBUSA for not working more proactively to ensure this is resolved or at least moving forward timely. I mentioned to my dealer Friday I'm planning to write a letter to MBUSA, and he agreed that's probably my best move at this point.
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C63s
I was given two options in the few days that followed me taking delivery of the car (I didn't notice the issue until I got home that night, after I signed the paperwork). I could 1) take $1,000 credit, or 2) give them back the car, get back into my BMW I had just traded in, and wait for a new C63 S coupe to be ordered, built and delivered (~3+ months lead time). I did not except either of those two options since in the meantime, I found enough research and got feedback from another forum member to convince me the retrofit should be possible on my car. MBUSA has not followed-up with me even once, and when I escalated last week to them, they said I need to be working directly with my dealer. My dealer's hands are somewhat tied though. He's working every angle he knows how to, but ultimately needs support from MBUSA on the retrofit solution. I blame MBUSA for not working more proactively to ensure this is resolved or at least moving forward timely. I mentioned to my dealer Friday I'm planning to write a letter to MBUSA, and he agreed that's probably my best move at this point.
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Joined: May 2016
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From: Houston
19 E63s
I would ask for an extended warranty or take the $1000 for the hassle of all of this, and STILL force them to retrofit the vehicle. I am going to do the same thing. They took off $150 from the MSRP of the car, which I will happily pay to add the mirrors back onto the vehicle as I had originally ordered, if it turns out that a retrofit is, in fact, possible. MBUSA told me that it is not possible. I, however, do not believe that.
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C63s
I actually don't disagree, but he should take something. I took a 25K + 1 YEAR extended MBUSA factory, bumper to bumper warranty. Basically extended the new vehicle warranty a year and 25K miles. I didn't want the maintenance because I am either doing it myself or I'm going to have an Indy shop do it, for half the price. I figured the warranty was far more valuable.
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C63S sedan
I had a loaner C300 coupe without power folding mirrors and I was able to fold them in manually. Had to push on it pretty hard where at one point I was concerned whether it would break or not.
Nevertheless, hope they resolve this with a retrofit!
Nevertheless, hope they resolve this with a retrofit!
