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2019 C63: Locking differential oil change

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Old 06-06-2019 | 09:39 PM
  #26  
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On the topic of oil changes, any of y’all planning an early engine oil change?

I entertained the idea of changing at 1K miles but my service advisor talked me out of it saying it wasn’t necessary. Might do one at 5K. Thoughts?
Old 06-07-2019 | 12:37 AM
  #27  
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Originally Posted by Xec
On the topic of oil changes, any of y’all planning an early engine oil change?

I entertained the idea of changing at 1K miles but my service advisor talked me out of it saying it wasn’t necessary. Might do one at 5K. Thoughts?
It isn't 1998 anymore. You'll be fine with what you SA recommends.

Last edited by msd3075; 06-07-2019 at 10:53 AM.
Old 06-07-2019 | 09:38 AM
  #28  
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Originally Posted by msd3075
Per the head tech at my dealer, the 2K mile differential oil change is required on the mechanical differentials ('15-'18 C63) and never truly was required on the electronic differentials (all C63S and '19+ C63). No one at MB/AMG ever really updated the manuals/stickers/guidelines to reflect this and just kept with the same old adage that any AMG with a locking rear diff needed the service. Now with the '19 C63 coming standard with the electronic differential, all has been updated to reflect that the 2K mile service isn't needed.

If you want to change it, go for it. More than likely won't hurt anything. But it isn't (and wasn't) required anymore.
Curious why does electronic negates the need, isn't the point to replace oil that may have collected metal shavings from the gears?
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Old 06-07-2019 | 10:29 AM
  #29  
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My 2017 came with a sticker in the windscreen for running and differential oil change.
The 2019 has the running in procedure only.
Old 06-07-2019 | 10:32 AM
  #30  
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Originally Posted by 4dr.no
Curious why does electronic negates the need, isn't the point to replace oil that may have collected metal shavings from the gears?
The same reason they don't require a transmission service or an engine oil change at 2k miles either. It isn't the 1990's anymore.

Last edited by msd3075; 06-07-2019 at 10:54 AM.
Old 06-07-2019 | 10:59 AM
  #31  
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Originally Posted by Uga Uga
My 2017 came with a sticker in the windscreen for running and differential oil change.
The 2019 has the running in procedure only.
My 2019 C63S coupe had both stickers in windshield. If dealership will honor it I'm not sure if there is any harm in having it done?
Old 06-07-2019 | 11:03 AM
  #32  
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Originally Posted by jj18
My 2019 C63S coupe had both stickers in windshield. If dealership will honor it I'm not sure if there is any harm in having it done?
Agree with you.
Old 06-07-2019 | 11:17 AM
  #33  
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Originally Posted by jj18
My 2019 C63S coupe had both stickers in windshield. If dealership will honor it I'm not sure if there is any harm in having it done?
Just small inconvenience and cost, also small. My 2019 coupe had both stickers.

What do you mean by dealer honoring it, I'm sure they're happy to take our money even if the service is unnecessary.
Old 06-07-2019 | 01:05 PM
  #34  
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Originally Posted by 4dr.no
Just small inconvenience and cost, also small. My 2019 coupe had both stickers.

What do you mean by dealer honoring it, I'm sure they're happy to take our money even if the service is unnecessary.
When I picked up my 2019 C63S coupe the Dealership tech Advisor pointed out the window sticker and advised me to have diff.oil changed at 1,800 miles. He did not say if was covered by Dealerdhip.
I have 1,400 miles and will call Dealership this week to see what's what. If they say we will do it then I'll bring it in.
Old 06-13-2019 | 10:29 AM
  #35  
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Any updates? I just broke 2k on mine and am looking at what it'll take to DIY the oil change vs. having a dealership do it. If they do it free of charge (unlikely) then it'd totally be worth having them do the change.
Old 06-13-2019 | 10:32 AM
  #36  
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My 2019 C63S Coupe definitely had the exact same sticker, so either there's no QC over at the factory and they're just putting stickers in ***** nilly, or maybe some dealers accidentally removed that one in the process of removing all the other protective coverings and stickers that come on the car from the factory?

I agree - it'd be nice if there was some form of consistency from MB on this. Spending the time / money to change the oil may not be much, but if you kill your rear diff and they point to a lack of oil change as the reason, it could mess with a warranty claim.

Last edited by bob_ham; 06-13-2019 at 10:35 AM.
Old 06-13-2019 | 02:18 PM
  #37  
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Originally Posted by bob_ham
My 2019 C63S Coupe definitely had the exact same sticker, so either there's no QC over at the factory and they're just putting stickers in ***** nilly, or maybe some dealers accidentally removed that one in the process of removing all the other protective coverings and stickers that come on the car from the factory?

I agree - it'd be nice if there was some form of consistency from MB on this. Spending the time / money to change the oil may not be much, but if you kill your rear diff and they point to a lack of oil change as the reason, it could mess with a warranty claim.
I made appy this coming Tuesday at Dealetship. The receptionist believes it is not covered but was not sure. At the time of purchase the tech. Advisor pointed out the sticker and verbally told me to have the diff.oil changed at 1,800 miles so I am just going to get it done. I saved the sticker and will bring it with me on tuesday.
Old 06-13-2019 | 02:59 PM
  #38  
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Originally Posted by bob_ham
My 2019 C63S Coupe definitely had the exact same sticker, so either there's no QC over at the factory and they're just putting stickers in ***** nilly, or maybe some dealers accidentally removed that one in the process of removing all the other protective coverings and stickers that come on the car from the factory?

I agree - it'd be nice if there was some form of consistency from MB on this. Spending the time / money to change the oil may not be much, but if you kill your rear diff and they point to a lack of oil change as the reason, it could mess with a warranty claim.
It's definitely not on there from the factory. I picked my coupe up at the factory in Germany and it didn't have the sticker. I doubt it's a QC issue, but rather a matter of the updated information to make it everywhere. Mine had a production date of 2/18 and no sticker.
Old 06-14-2019 | 08:31 AM
  #39  
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Interesting...

I called and asked a local dealership about it and they were more than happy to tell me it needed to be done, and also quoted $300ish for it, so I don't have a lot of faith in that dealership anymore. Hell, they wanted $42 for ONE of the replacement drain plugs for the diff cover.

I'm going to do the change because, as others have pointed out - it can't hurt, and the questionable nature of the need tells me to lean on the side of caution.
Old 06-14-2019 | 09:19 AM
  #40  
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Getting mine done next thursday free of charge as stated in the brochure. They advised it has been removed from the service schedule but due to the inconsistent nature of the information available, they will honour it should i choose to go for it.
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Old 06-14-2019 | 09:21 AM
  #41  
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Originally Posted by DR63AMG
Getting mine done next thursday free of charge as stated in the brochure. They advised it has been removed from the service schedule but due to the inconsistent nature of the information available, they will honour it should i choose to go for it.
What brochure? Is it something from your dealership or an after-market maintenance plan you purchased?
Old 06-14-2019 | 09:34 AM
  #42  
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Originally Posted by bob_ham
What brochure? Is it something from your dealership or an after-market maintenance plan you purchased?
On the mercedes uk website still. Download an e brochure and there in black and white. Maybe check the US ones, unsure why you guys are having to pay.

Old 06-17-2019 | 04:17 AM
  #43  
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I just received this. So I guess I’ll book it in when I get to that mileage.


Dear Mr Jordan,

We hope you are enjoying your Mercedes-AMG.

Your car’s performance is enhanced by its AMG-designed locking differential. After 1,875 miles, we recommend an oil service is completed to protect and maintain the components.

The price of the differential oil service was included when you purchased your car so please contact your local Retailer, Mercedes-Benz of Northampton, on 01604 774200 to book an appointment. You will not be charged for this work to be carried out.

If you would like to know more about the performance or design of your car, or have any further questions, please don’t hesitate to contact your Mercedes-Benz Retailer.

Alternatively, contact our Customer Services Team on 00800 9777 7777 or 0207 660 9993.

Thank you for choosing Mercedes-AMG.

Yours sincerely



Sally Jones
Customer Services Director
Mercedes-Benz Cars

Old 06-17-2019 | 05:41 AM
  #44  
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Originally Posted by markjord
I just received this. So I guess I’ll book it in when I get to that mileage.


Dear Mr Jordan,

We hope you are enjoying your Mercedes-AMG.

Your car’s performance is enhanced by its AMG-designed locking differential. After 1,875 miles, we recommend an oil service is completed to protect and maintain the components.

The price of the differential oil service was included when you purchased your car so please contact your local Retailer, Mercedes-Benz of Northampton, on 01604 774200 to book an appointment. You will not be charged for this work to be carried out.

If you would like to know more about the performance or design of your car, or have any further questions, please don’t hesitate to contact your Mercedes-Benz Retailer.

Alternatively, contact our Customer Services Team on 00800 9777 7777 or 0207 660 9993.

Thank you for choosing Mercedes-AMG.

Yours sincerely



Sally Jones
Customer Services Director
Mercedes-Benz Cars
I got the exact email this morning too.
Old 06-17-2019 | 07:07 AM
  #45  
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Damn... Where's my email? My sales guy had never heard of this.
Old 06-17-2019 | 08:03 AM
  #46  
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Fairly certain diff service is included only outside of the US. I've now read posts from owners in UK, AUS and Canada to support this.
Old 06-17-2019 | 08:40 AM
  #47  
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Hey Guys,

I'm new to the forum and I had previously owned a C250. I have finally upgraded to my dream car. I bought a 2019 C63s Sedan and picking it up on the 27th June. I'm super excited and will checking these forums regularly.
I'm based out of Melbourne, Australia and I'm so confused with a few things. I'll be speaking to my SA and figuring it all out but I wanted to be prepared before I asked for anything or making sure its all hunky dory.

If you guys can help with the following that would be awesome.

1- Break in period - some owners saying it is not necessary
2- Diff oil change - I'm on a free 3 year servicing plan, will this be required? If it is I know it will be included.
3- I'm a bit worried about the pops and crackles conversations going on in different threads. The Australian version of the C63s - is this going to be affected by quieter exhausts due to the EU regulations?
4- Is paint protection worth it? or interior leather protection from permaguard? The dealer is trying to sell me that post the sale. I was thinking a clear PPF or a stain finish. (the color of my car is Selenite Grey - metallic with black multi-spoke wheels)

When I test drove the 2019, it was loud and popping and crackling all along the test drive. I pushed it pretty hard.

Any input be highly valued.

Thanks
Luqman


Any thoughts and suggestions will be welcomed.
Old 06-17-2019 | 09:08 AM
  #48  
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The facelift has a deeper tone which sounds louder.
Pops and crackles is a different issue which will hopefully be addressed.
Personally, I prefer the odd ‘rifle shot ‘ crackle or two. No more.
Old 06-17-2019 | 10:10 AM
  #49  
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Originally Posted by luqmannaeem
Hey Guys,

I'm new to the forum and I had previously owned a C250. I have finally upgraded to my dream car. I bought a 2019 C63s Sedan and picking it up on the 27th June. I'm super excited and will checking these forums regularly.
I'm based out of Melbourne, Australia and I'm so confused with a few things. I'll be speaking to my SA and figuring it all out but I wanted to be prepared before I asked for anything or making sure its all hunky dory.

If you guys can help with the following that would be awesome.

1- Break in period - some owners saying it is not necessary
2- Diff oil change - I'm on a free 3 year servicing plan, will this be required? If it is I know it will be included.
3- I'm a bit worried about the pops and crackles conversations going on in different threads. The Australian version of the C63s - is this going to be affected by quieter exhausts due to the EU regulations?
4- Is paint protection worth it? or interior leather protection from permaguard? The dealer is trying to sell me that post the sale. I was thinking a clear PPF or a stain finish. (the color of my car is Selenite Grey - metallic with black multi-spoke wheels)

When I test drove the 2019, it was loud and popping and crackling all along the test drive. I pushed it pretty hard.

Any input be highly valued.

Thanks
Luqman


Any thoughts and suggestions will be welcomed.
I have no idea why so many people say to ignore the break-in instructions. Why would the builder of these great engines specify them if they didn't promote longevity, low oil consumption, strong output, etc.? They know owners would prefer to just lay on the throttle from day one, so why would they frustrate owner satisfaction for no reason? I take the opinion of AMG engineering over random enthusiasts and have had good luck with my 7 AMGs.

My 2019 E63S just had its rear-end oil changed for free on the prepaid maintenance plan. This dealer, at least, has not had any instruction to stop doing this and they are quite a large AMG center.
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Old 06-18-2019 | 07:18 PM
  #50  
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Originally Posted by whoover
I have no idea why so many people say to ignore the break-in instructions. Why would the builder of these great engines specify them if they didn't promote longevity, low oil consumption, strong output, etc.? They know owners would prefer to just lay on the throttle from day one, so why would they frustrate owner satisfaction for no reason? I take the opinion of AMG engineering over random enthusiasts and have had good luck with my 7 AMGs.

My 2019 E63S just had its rear-end oil changed for free on the prepaid maintenance plan. This dealer, at least, has not had any instruction to stop doing this and they are quite a large AMG center.
Had diff oil changed today at Dealership about 1,800 miles on 2019 C63S coupe. Total $278.05. A 2 hour wait.
SmDea
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