Anyone ever heard of a “quality hold” at the factory?
Thread Starter
Junior Member
Joined: Nov 2019
Posts: 18
Likes: 8
From: Washington State
2020 C63s AMG
Anyone ever heard of a “quality hold” at the factory?
I did a factory order of a C63s back in October with delivery supposed to happen this month. Car started production the last week of February. Asked my SA for an update and he told me it’s under a “quality hold” at the factory. SA has no idea what that means because he has never heard seen term before and no other dealership he called has either. SA said system doesn’t show if car has completed production or not. Does anyone here know what that means or had it happen to them?
Out Of Control!!
Joined: Nov 2018
Posts: 11,427
Likes: 5,336
From: San Francisco Bay Area
2019 C63CS
Haven't had this status, but from understanding how the production process works, my educated guess is that something got damaged or there are quality issues found with the car or a part and it's gonna have to go back. Most likely it didn't pass the final inspection at the end of the line due to damage or something not correctly installed, etc. Depending on the issue, it goes back to where it can be corrected. This is not unusual. There are multiple quality checks along the way. Things get measured and checked and the paint is inspected under proper lighting to make sure it's all good. If a problem is found, it goes back for repair/correction.
Last edited by superswiss; Mar 6, 2020 at 08:14 PM.
MBWorld Fanatic!
Joined: Mar 2008
Posts: 3,632
Likes: 150
C63s Cabriolet, BMW M4, Civic
MBWorld Fanatic!
Joined: Dec 2019
Posts: 1,511
Likes: 424
From: Florida
AMG C63s
Quality Holds are standard practices of manufacturers. As manufacturers we don’t like them to happen but they are there for a reason - probably failed either an in process QA check or final QA check. There are common auality practice and normally you don’t recognIze them if you don’t get something built to order.
MBWorld Fanatic!
Joined: Feb 2016
Posts: 1,577
Likes: 264
From: Portland, OR
C450, GLC43
I did a factory order of a C63s back in October with delivery supposed to happen this month. Car started production the last week of February. Asked my SA for an update and he told me it’s under a “quality hold” at the factory. SA has no idea what that means because he has never heard seen term before and no other dealership he called has either. SA said system doesn’t show if car has completed production or not. Does anyone here know what that means or had it happen to them?
Trending Topics
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
