Emergency Roadside Assistance
12-12-2011, 07:11 PM
#1
Newbie
Thread Starter
Join Date: Dec 2011
Posts: 2
Likes: 0
Received 0 Likes
on
0 Posts
MBZ C350
Emergency Roadside Assistance
This much advertised service was, for me, unavailable one recent evening at 11 p.m. in Rancho Palos Verdes, outside Los Angeles, CA. My newly purchased C 350 had fewer than 1000 miles on it when th e Reverse gear was not engaging on a steep downslope. They wanted me to provide a credit card number and bill me before coming out to help me.
I complained to MBZusa and all they said was that they would talk to the people from Roadside Service.
Ha..Ha..Ha...!
They left me stranded for the entire night.
I got out of there WITHOUT their assistance.
With that type of indifference to customers' needs, especially when caused by manufacturing flaw, makes me feel that I wish I had never bought this fricking car.
I complained to MBZusa and all they said was that they would talk to the people from Roadside Service.
Ha..Ha..Ha...!
They left me stranded for the entire night.
I got out of there WITHOUT their assistance.
With that type of indifference to customers' needs, especially when caused by manufacturing flaw, makes me feel that I wish I had never bought this fricking car.
