Mercedes Service Caught Playing with my Car
Thread Starter
Junior Member
Joined: Mar 2019
Posts: 33
Likes: 1
From: California
2010 Mercedes-Benz E350
Mercedes Service Caught Playing with my Car
I was in a dilemma about publicizing this but finally decided it should be known. I took my 2010 E350 (with custom exhaust) into the service department (unnamed as of now) to perform routine maintenance. I also had an oil leak so they were addressing that issue. Upon receiving the car back after a couple of days, I decided to check the dash cam. I could not believe what I saw. There were 4 separate cases of a unknown worker revving my car engine. He proceeds to rev the engine and make remarks, along with some derogatory terms. He even goes as far as to rev it while it's being worked on.
I'm not furious over this, but I don't think it's okay for them to be playing with my car when I've paid over $1K for some routine maintenance. I'm a reasonable person, and I would have understood if it was just once, but 4 times is ridiculous. I don't know if any damage resulted from this, but I currently have a check engine light in my car (Conductor plate failure and intake manifold lever issue). Is this something to overlook or bring up with Mercedes?
DASHCAM VIDEO LINKS:
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I'm not furious over this, but I don't think it's okay for them to be playing with my car when I've paid over $1K for some routine maintenance. I'm a reasonable person, and I would have understood if it was just once, but 4 times is ridiculous. I don't know if any damage resulted from this, but I currently have a check engine light in my car (Conductor plate failure and intake manifold lever issue). Is this something to overlook or bring up with Mercedes?
DASHCAM VIDEO LINKS:
1.
Thread Starter
Junior Member
Joined: Mar 2019
Posts: 33
Likes: 1
From: California
2010 Mercedes-Benz E350
MBWorld Fanatic!
Joined: Mar 2019
Posts: 1,258
Likes: 515
From: USA
2018 E63S Wagon, 2017 Z51 Corvette
The tech didn't like the exhaust and said so, though only to himself and a fellow employee. It is just an opinion and I doubt your Mercedes feels disrespected. 
Newbie
Joined: Jan 2020
Posts: 7
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From: South Florida
2019 C300 Cabriolet
Did you report it to management? I absolutely would have. I guess there's no harm in revving the engine, but it's the unprofessionalism and disrespect to your property that gets me.
