Making a phone call via voice
Thread Starter
Super Member
Joined: Mar 2013
Posts: 679
Likes: 69
From: SWFL
2023 BMW M340i, 2025 MB CLE53 AMG
Making a phone call via voice
How do you make a phone call via voice command?
Every time I say Hey Mercedes, call xxxxxxxx,
It says Apple Car play is connected but doesn't call.
What do I have to do to get Siri's to listen when I say call xxxxxxx?
In my BMW if I hold the button down, Siri's awakens, and I can say call xxxxxxx.
How do I do that here without going to the screen and searching through contacts and pressing a contact?
Every time I say Hey Mercedes, call xxxxxxxx,
It says Apple Car play is connected but doesn't call.
What do I have to do to get Siri's to listen when I say call xxxxxxx?
In my BMW if I hold the button down, Siri's awakens, and I can say call xxxxxxx.
How do I do that here without going to the screen and searching through contacts and pressing a contact?
Senior Member
Joined: Jan 2021
Posts: 328
Likes: 179
From: The Middle of the Fairway
2025 E450 All Terrain Wagon, Nautical Blue Metallic, Macchiato Beige/Black Interior
Hold the same button down for a second or so. What will happen is that instead of activating Hey Mercedes it will activate Siri and you may tell Siri to call so and so.
So, a quick tap of the button activates Hey Mercedes, press and hold the button activates Siri. After a few tries I hope you can get the hang of it.
Alternately, you can say, "Hey Siri! Call so and so", and it should also activate the system...
So, a quick tap of the button activates Hey Mercedes, press and hold the button activates Siri. After a few tries I hope you can get the hang of it.
Alternately, you can say, "Hey Siri! Call so and so", and it should also activate the system...
Last edited by beechcamp; Aug 7, 2025 at 03:25 PM.
Out Of Control!!
Joined: Nov 2018
Posts: 11,398
Likes: 5,322
From: San Francisco Bay Area
2019 C63CS
As said above. Works the same way as Siri Eyes Free works in every other car. Short press of the voice control button on the steering wheel activates the car's own voice control, and long press activates the phone's voice control regardless of whether the phone is connected via Bluetooth or via CarPlay. The only difference is with the latter, the car's own phone functionality is disabled. That's a limitation of CarPlay. While CarPlay is active, it handles all phone functions. If the phone is just connected via BT and CarPlay isn't active (background or foreground) then you can also make phone calls via voice and Hey Mercedes, but if CarPlay is active either in the foreground or background, you have to make phone calls via Siri. That's a bit of a downside with wireless CarPlay as CarPlay starts immediately ones the phone establishes connection with MBUX. I prefer wired CarPlay, so most of the time my phone is connected via BT and I can control everything through the car and then when I wanna use CarPlay I connect it to the USB port. I don't use CarPlay much in my own car, but use it as the primary system whenever I drive a loaner or rental car in order to instantly get my own personalized experience, including the ability to open my garage door from the CarPlay dashboard instead of having to carry a remote that I'll likely forget to remove after returning the loaner.
Thread Starter
Super Member
Joined: Mar 2013
Posts: 679
Likes: 69
From: SWFL
2023 BMW M340i, 2025 MB CLE53 AMG
Hold the same button down for a second or so. What will happen is that instead of activating Hey Mercedes it will activate Siri and you may tell Siri to call so and so.
So, a quick tap of the button activates Hey Mercedes, press and hold the button activates Siri. After a few tries I hope you can get the hang of it.
Alternately, you can say, "Hey Siri! Call so and so", and it should also activate the system...
So, a quick tap of the button activates Hey Mercedes, press and hold the button activates Siri. After a few tries I hope you can get the hang of it.
Alternately, you can say, "Hey Siri! Call so and so", and it should also activate the system...
Saw it this morning. I would prefer buttons that actually move like in my BMW but it is what it is and so I have to adapt.
Thanks
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