due for A Service!
Thread Starter
Super Member
Joined: Nov 2002
Posts: 766
Likes: 1
From: San Francisco
CLk320
due for A Service!
Since my post was deleted, i guess i'll just post it again. my car is due in for a "A Service" soon, does anyone from the bay area recommend any dealerships in the SF area or the bay area. any chances the dealership would include a loaner car too. Thanks!
-Greg
-Greg
MBWorld Fanatic!
Joined: Aug 2003
Posts: 3,386
Likes: 1
From: Bay Area, CA
01' CLK55
i have taken my car to SMYTHE European the last 2 A services and the last B service. After my last experience there, I will NEVER bring my car to that ****hole. They really do NOT listen to their customers , and do the very minumum amount of work for the most amount of money. I brought my car to Autobahn Motors in San Mateo and it was a totally different experience..... service advisors willing to listen, nice loaner cars, and a much more comfortable experience. Again, SMYTHE EUROPEAN SUCKS A$$!!!!
MBWorld Fanatic!
Joined: Aug 2003
Posts: 3,386
Likes: 1
From: Bay Area, CA
01' CLK55
Autobahn Motors did NOT charge for the loaner car. They were first going to give me a C coupe, but I refused. After my advisor looked a bit harder, he found a ML320 w/ only 6 miles as a loaner car. I thought that was really cool....driving a brand new ML (even though it was slow as a turtle...lol)
AL
AL
Member
Joined: Jun 2002
Posts: 198
Likes: 15
From: Southern California
C63s coupe
Smythe has been OK by me...
They have taken care of my CLK55 (40k miles now, 2 A and 2 B services) and prior to that an E420 I had for 5 years and 75k miles. They always have given me a loaner car when my car was staying overnight, usually various C class cars but once an ML430, and never charged me.
To date the only thing I have paid for on the CLK55 was a new set of front brake pads. The basic MBZ warranty pkg has covered everything else.
Incidentally, my car came from Autobahn Motros too. I bought it with 3k miles on it off a dot.com investor that got over extended.
I really cannot say a bad thing about Smythe. Others may have had different experiances, of course.
To date the only thing I have paid for on the CLK55 was a new set of front brake pads. The basic MBZ warranty pkg has covered everything else.
Incidentally, my car came from Autobahn Motros too. I bought it with 3k miles on it off a dot.com investor that got over extended.
I really cannot say a bad thing about Smythe. Others may have had different experiances, of course.
MBWorld Fanatic!
Joined: Jul 2002
Posts: 5,289
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From: So Cal
W213 '17 E43 ///AMG - W211, W208 no more
Originally posted by 3 bAn 2 PoW 0
2day i called autobahn and they told me that they don't give out loaners because my car is older then 24 months...i guess i'll try Smythe next. thanks everyone!
-Greg
2day i called autobahn and they told me that they don't give out loaners because my car is older then 24 months...i guess i'll try Smythe next. thanks everyone!
-Greg
i'm in the LA area, but this is the policy in regards to loaner cars: as long as you are there for warranty service, you will get a free courtesy car.
but then again, my service advisor gives me a courtesy car even when I bring in my car for a detail job. so, it really depends on your service advisor sometimes...
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MBWorld Fanatic!
Joined: Jul 2002
Posts: 5,289
Likes: 9
From: So Cal
W213 '17 E43 ///AMG - W211, W208 no more
Originally posted by 3 bAn 2 PoW 0
u must be one of their GREATEST customers!
u must be one of their GREATEST customers!
