CLK-Class (W208) 1998-2002: CLK 200, CLK 230K, CLK 320, CLK 430 [Coupes & Cabriolets]

due for A Service!

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Old 08-23-2003, 11:45 PM
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CLk320
due for A Service!

Since my post was deleted, i guess i'll just post it again. my car is due in for a "A Service" soon, does anyone from the bay area recommend any dealerships in the SF area or the bay area. any chances the dealership would include a loaner car too. Thanks!

-Greg
Old 08-24-2003, 03:38 PM
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01' CLK55
i have taken my car to SMYTHE European the last 2 A services and the last B service. After my last experience there, I will NEVER bring my car to that ****hole. They really do NOT listen to their customers , and do the very minumum amount of work for the most amount of money. I brought my car to Autobahn Motors in San Mateo and it was a totally different experience..... service advisors willing to listen, nice loaner cars, and a much more comfortable experience. Again, SMYTHE EUROPEAN SUCKS A$$!!!!
Old 08-24-2003, 08:29 PM
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Thanks for the reply CLKaL! did Autobahn Motors in San Mateo charge you for the loaner car? Thanks

-Greg
Old 08-25-2003, 01:09 AM
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01' CLK55
Autobahn Motors did NOT charge for the loaner car. They were first going to give me a C coupe, but I refused. After my advisor looked a bit harder, he found a ML320 w/ only 6 miles as a loaner car. I thought that was really cool....driving a brand new ML (even though it was slow as a turtle...lol)

AL
Old 08-25-2003, 08:56 PM
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C63s coupe
Smythe has been OK by me...

They have taken care of my CLK55 (40k miles now, 2 A and 2 B services) and prior to that an E420 I had for 5 years and 75k miles. They always have given me a loaner car when my car was staying overnight, usually various C class cars but once an ML430, and never charged me.

To date the only thing I have paid for on the CLK55 was a new set of front brake pads. The basic MBZ warranty pkg has covered everything else.

Incidentally, my car came from Autobahn Motros too. I bought it with 3k miles on it off a dot.com investor that got over extended.

I really cannot say a bad thing about Smythe. Others may have had different experiances, of course.
Old 08-25-2003, 11:59 PM
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2day i called autobahn and they told me that they don't give out loaners because my car is older then 24 months...i guess i'll try Smythe next. thanks everyone!

-Greg
Old 08-26-2003, 12:34 AM
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W213 '17 E43 ///AMG - W211, W208 no more
Originally posted by 3 bAn 2 PoW 0
2day i called autobahn and they told me that they don't give out loaners because my car is older then 24 months...i guess i'll try Smythe next. thanks everyone!

-Greg
wow... that sucks...

i'm in the LA area, but this is the policy in regards to loaner cars: as long as you are there for warranty service, you will get a free courtesy car.

but then again, my service advisor gives me a courtesy car even when I bring in my car for a detail job. so, it really depends on your service advisor sometimes...
Old 08-26-2003, 04:42 PM
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u must be one of their GREATEST customers!
Old 08-26-2003, 04:46 PM
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W213 '17 E43 ///AMG - W211, W208 no more
Originally posted by 3 bAn 2 PoW 0
u must be one of their GREATEST customers!
oh yeah, my advisor loves me (most of the time)... he told me he works off commission, so the more warranty work he does for me, the more $$$ he makes... so everytime something even goes marginally wrong, i take it in to him... and he'll usually replace it for me or something. plus, my advisor is young, and real easy to talk to... really nice guy

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