Hartonmotorwerks
03-16-2005, 09:29 AM
#1
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Hartonmotorwerks
What's happening to Hartonmotorwerks?
The website has been closed for 5 months and I tried to call a few times, no answer. I left a few voicemails, no respsonse as well. I sent emails and half the time I got responses and the for other times, I received responses only after a few days.
Since most of us purchase by mail order and we have to pay in advance, the reputation of the company is very important.
The website has been closed for 5 months and I tried to call a few times, no answer. I left a few voicemails, no respsonse as well. I sent emails and half the time I got responses and the for other times, I received responses only after a few days.
Since most of us purchase by mail order and we have to pay in advance, the reputation of the company is very important.
03-16-2005, 10:47 AM
#2
The website has taken much longer to redesign than we expected. Sorry for the inconvenience. The web guy is working very hard to get it done ASAP.
We are moving to a new office this month, thats why we are short staffed in the past few weeks. If you left us voicemail, you should notice in the greeting that we are moving. You should receive a call back within 24 hrs either by my staff or myself.
All e-mail enquiries are read and replied by me personally. I rarely miss replying e-mails (unless it has been directed to the spam filter). May I know what is your name and what were you enquiring about?
Thank you for voicing your concern. I will try to improve the situation.
We are moving to a new office this month, thats why we are short staffed in the past few weeks. If you left us voicemail, you should notice in the greeting that we are moving. You should receive a call back within 24 hrs either by my staff or myself.
All e-mail enquiries are read and replied by me personally. I rarely miss replying e-mails (unless it has been directed to the spam filter). May I know what is your name and what were you enquiring about?
Thank you for voicing your concern. I will try to improve the situation.
