"A" and "B" services items listed....
 

Mercedes-Benz Flex Service Details

*Pricing is for approximate illustration purposes only, pricing may differ at your dealership, please consult your dealership for current pricing*

A-Flex Service Approximate cost $199 - $249

Replace engine oil and genuine MBZ oil filter
Lubricate hood hinges
Inspect brakes
Inspect cooling system
Check & clean air filter (replacement additional)
Inspect windshield wiper inserts & service windshield washer system (replacement of wipers additional)
Inspect heating & ventilation dust filter (replacement additional)
Inspect lines & hoses
Inspect & lubricate throttle linkage
Check tire pressure (including spare)
Check horns, lights, seat belts, tires & brake pads for wear
Check & top-off all fluids
Reset Flexible Service System counter
Wash Vehicle
Road test


B-Flex Service Approximate cost $299 - $449

Replace engine oil & genuine MBZ oil filter
Analyze engine management system with Mercedes-Benz Star Diagnostic System Tester
Rotate tires (excludes AMG models with staggered wheels)
Lubricate hood hinges
Inspect brakes
Inspect cooling system
Check & clean air filter (replacement additional)
Inspect windshield wiper inserts & service windshield washer system (replacement of wipers additional)
Inspect heating & ventilation dust filter (replacement additional)
Inspect & lubricate throttle linkage
Check tire pressure (including spare)
Check horns, lights, seat belts, tires & brake pads for wear
Inspect front axle ball joints; & rear differential levels
Check steering play & power steering clutch
Inspect Poly V-Belt for condition
Inspect Climate control refrigerant
Check & top-off all fluids
Reset Flexible Service System counter
Wash Vehicle
Road test


Additional Dealer Recommendations

A/C Evaporator Cleaning - $129
Fuel Injector Service - $139
Replace Cabin Air Filter (consult dealer for model pricing)
Brake Fluid Exhange - $129
Power Steering Service $169
Cooling System Service - $149


Factory Recommended Transmission Service

Recommended at 39,000 miles

Vehicles equiped with a .6 transmission - $279
Vehicles equiped with a .9 transmission - $359

Transmission Service Includes the Following

Remove transmission pan
Replace transmission filter & pan gasket
Renew fluid (5 quarts synthetic transmission fluid)
Road test to verify proper gearshift performance


*Pricing is for approximate illustration purposes only, pricing may differ at your dealership, please consult your dealership for current pricing*

Bumping this from the grave because it is an excellent post!

should be a sticky actually

I have a photocopy of the full dealer service schedule for the 209 from my indy mech. I will scan it and try to post....

Excellent post Klinh. Thanks for providing the info. I really never have issues with the price for the A, but the B always seem a little excessive. Now I know why. Thanks again. BTW do you currently work at a MB dealership?

:word:

Great post. How often do I change the transmission fluid and the brake fluid?

:yawesome man i can check wht i dont need to spend at the dealer great post mannnnn.

For the "addtional dealer recommendations," besides the tranny fluid at 39k, are there recommended intervals?

my dash tells me I'm about a week over due for Service D? Everyone i asked have NO idea what this entails.. Any ideas? I'm throwing my car in the dealer next week. just trying to get some info before i go in.

you can always call in and ask a service adviser to see what service D entails, i see that you have a CLS so maybe it only pertains to a CLS diagnostic.

im sure the owners manual says something about service D as well.

Good God! the dealership here is sky rocketing the prices!
i was quoted:
A - Service = 400$ - 450$
B - Service = 1400$
Auto Transmission = 600$

I'll make sure to take a 2nd mortgage on the house to go to my stealership! :smash:

WOW. :smash:

That's insane prices....I'd look elsewhere. They are obviously ripping you off. I was able to get my service B done for less than $250

That's the prices I pay here in Sweden, it's really expensive here, but that price seems too steep for US prices.

Sheesh, all you guys need to do is google around and find some service specials, and then ask your local dealer to match - and they probably will....

A and B services are basically just oil and filter changes plus some "inspections". The main difference between them is that there are more inspections performed at the B service plus a change of the cabin air filter(s). Note that there are other items that usually coincide with he B-service, like changing the brake fluid and R&B of the tires. Honestly, paying more than $200 for an A service and more than $400 for a B-service (with brake fluid change) is ridiculous. A and B services are HUGE profit items for dealerships. Unless you just really like to make the dealership rich, either learn to do them yourself, or find a reputable indy to do it for you.

& that's how they obtained the name "Stealership!"

In Melbourne,the Mercedes Dealerships charge $525 for an A service and the B service they charge $825

great thread!!!
I dont really check which service i'm going to as they never show up on my dash board.....does the car tell you when each service time comes up???

How about the items listed in service "C" for a 2004 E55 W211?

I just used the manual to "clear" it after having an indy do an oil change, air filters, idler and tensioner pulleys, and a new thermostat.

Will it automatically begin a countdown to the next service interval?

The services come in a consecutive manner, so if you did Service A, next time will be Service B coming up. Also, it tells u how much time ur overdue as well, and lights up each time you start the car if u didnt take care of it.

and u need to reset the FSS on each service. u never serviced ur car for oil?

YES!

Great thread!

I have only had mine for about 5k miles, so I just took it in for the first time. Service C was what it wanted. I cleared that, then it said overdue for "B"; I cleared that too...now it says overdue for "D" -- wth?

I always service my car...oil on maximum 5000km then on 15000 oil filters, petrol filters... but i didn't know what did each service contain before this thread... what did you do with your car!! did you check with the dealer I told you about??

Penske Mercedes in West Covina, CA charges $179 for Service A and $229 for service B, Auto Detailing for $119.

I just had my service A done and they threw in V-PolyBelt inspectone, Power Steering check and Star Diagnostic scan for free at $179.

Tell them Robert sent you and ask for Steve Sao.

Micho the recommended oil for Mercedes Benz is Mobil 1 Longlife 0W-40.
the recommended oil filter is MANN Oil Filter (Fleece NOT Paper).
The mileage which you can drive on the above is around 12000KM.

i dont think the theory of 5000 KM oil change is valid anymore. & this is Full Synthetic oil, meaning it is created to last longer than normal oils put into cars.

Make sure the oil you put in your car is recommended by Mercedes, search for MB 229.5 specifications on the back of the oil bottle, if not found, than this is not the oil for your car. for more info about the required oils for our Mercs refer to this website: http://www.opieoils.co.uk/c-721-mb-2295-oil.aspx

It might cost a bit more, but it is what your engine needs and lasts more than double the length of the oil you are putting in your car.

(Note why fleece filter and not the usual paper? since the change is longer than the usual oil change we used to do to cars, and the variations of temp inside the oil and engine, the paper filter my disintegrate and pieces might go into the engine compartment)

Fleece Filter Gargour Dealer: 18$ (Outside the dealership for 11$ i guess)
Mobile 1 Longlife (Can be found @ Wardieh stations): 12$/1L. (u get a small discount since ur taking more up to 8 L)

Good Luck!:y

I do mine every two years.

no man! to my luck i made my calculations and seems im out of budget to put on anything for the car for the coming month. i have the # u gave me, so when feeling ready i`ll give the dealer a call. Is ur car done? i didnt see any pics for the makeover! :report::report:

Service B
 

I just dropped my car off for a Service B at 43,000 KM and they quoted me $600. We pay through the nose for everything here in Canada. Am I to expect them to sell me on any other "needed services" when I pick up my vehicle?

If they do, is it safe for me to deny anything else they try to sell me for??

For example.. That transmission fluid change... is that something I need? The car is only driven in the warmer months between May - November.

Thanks guys!
Justin

Service B - Continued Saga
 

So they just called me and said that the car is finished and aparently there were some things brought to my attention:

1. Front Break Pads will need to be replaced in a few 1000 KM. (fair enough, I'm at 43,000KM). But for $2700 ??!! Apparently the Rotors and Pads are a 2 piece unit and the rotor alone costs $1000.
2. After their service checkup, the technician did a road test and said that my car would not switch past 3rd gear, would not switch from Sport/Comfort/Manual mode, etc.. and that I may need to repair this at a cost of $1000. I never noticed this before, but they said it has happened before as it showed up on the stored memory in the computer.
3. SRS light was on so some connections under the seat were faulty so it would cost $125 to repair that.

Any comments on this guys? Do I need to worry about #2 or can I get my own break pads put on from someone else? Do they really have to come with the Rotors?


Thanks!


Justin

I take it you do not do any work yourself? Brakes are pretty easy. I think most on here will tell you that having a dealer do a brake job is flushing money down the toilet even if you cannot do it yourself. Take it elsewhere. You can get less expsnsive rotors. Do some searches on here. Do they have to be repalaced? It depends. If they are worn down past (or very near) a specified minimum thickness, yes. And you should get your tranny fluid flushed too.

Unfortunately I do not do any work myself on cars... I would like to learn though.. hehe. Ya I have heard that the Rotors don't necessarily need to be replaced with breakpads... its just something MBENZ likes to package to make a huge profit off of.

Thanks for your feedback :)

If the SRS light is on, and they will fix it for $125, do that. I'd find a good indy to do the brakes. Parts will be slightly higher on an AMG compared to a regular or sport model CLK, but not that much - maybe a few hundred $$. Labor is no more. On the transmission, if it's not giving you any trouble, then leave it alone. If there's a problem, from what they describe, it's probably in the shifter and nothing really wrong with the transmission itself.

Break Pad Replacement
 

Thanks Rudeney!

I just searched for some wholesale auto-parts from a few places here in Ontario Canada, and came up with some nice prices as well. However I noticed an IMPORTANT notice when it comes time to replace them. Please read this and tell me your thoughts if you can:

"Chas: F000001-F103000, Important: SBC brake system MUST be deactivated using Mercedes Star Diagnosis tool. When activated, the SBC brake system builds up high pressure in the brake system. The automatic extension of the caliper pistons may result in serious bodily injury. Brake pressure may cause brake fluid to escape at high pressure, with possible resulting damage or injury. Maintenance or repair work must NEVER be performed on an active SBC brake system."

Oh and this is where I found that notice:
http://www.autopartsway.ca/

What are the implications of this message?

If I were to get an INDY to replace these pads, would they not be able to, as they may not have the "Mercedes Star Diagnosis Tool" (http://www.dhgate.com/mb-star-c4-pro...c57d8532c.html) ?

Thanks!

Justin

The W209 didn't have SBC, so no worries there.

SBC BRAKE SYSTEM
 

So far I haven't seen anything that states the CLK series ever had the SBC either... I may be in luck!

Oh So the W209 is my model car?

Yep, "W209" is MBZ's model designation for the MY2002-MY2009 CLK (except the MY2002 cabriolet, which was the older W208 model). That warning comes from WIS (MBZ's official workshop documentation) and tends to be somewhat generic since the brake hardware is often used across models.

Im located in houston tx....had my service B quoted @ $420 (NOT AT DEALER) lol....but honestly, id rather just get oil changed ($100) and inspect everything else myself lol.....next task to tackle is the top a/c vent not blowing air...but thats for another thread!

The only things actually changed in a B-Service is engine oil/filter and the cabin air filter(s). Everything else is just an inspection. If you can get an oil/filter change for $100, then do it - buying the oil and filter will run you about $80 to DIY. Just make sure they use MBZ-approved oil like Mobil 1 0W40 Euro Formula.

This is proof that what we pay for Service-B checks or any type of service from them is a damn joke and we are being raped by these "stealerships". It also motivates me to learn more about maintaining my own car on areas that are very basic.

JB

Yep, even if you have to buy some special tools, it usually pays for itself the first time, and if not, definitely by the second time. For example, an oil change costs me about $80 in parts. If I buy a filter wrench and a MityVac (to suction out the oil through the dipstick), I spend another ~$100. My dealer charges $250 for an A-service. So, even buying the tools, I am ahead on the first service. It's the same as with the transmissions service on my 722.9 transmission. I paid ~$100 for fluid and parts, plus $180 for a filler pump (I already have SDS to check the temp, but I could get an infrared gauge for around $50). The dealer wanted almost $500.

Wow that's really good information Rodney... If I do keep this car for a long time I will definitly make time and effort to learn about how to do all my own little maintenances, like brake pads, services, etc. Thankfully i already found an indy who will do my brake pads , ONCE I GET THEM. hehe.

How do I know which pads were already on the car, so when i order some new front pads I will be getting the exact same ones.

For example, does MB use "Genuine Mercedes" brake pads?
I'm at this site: http://www.mbzspecialist.ca/?gclid=C...FeUBQAodaGT3Sw

Oh and I also just found this site which seems to be popular: http://www.partsgeek.com

Im also seeing: Fits: CLK55 AMG thru '04 209.376 - Important fitment informations, Click Here... better check my VIN i guess.

How do I know exactly which Front Pad set I need? Which are the best? I'd prefer the most quiet pads as well as clean if possible (ceramic?).

Thanks!

Generally, MBZ dealers will only use genuine MBZ parts. As for brake pads, ceramic are cleaner, but higher carbon content are better performance. I have Akebono pads on my CLK550, and they are great for leaving no dust, but they lack the firm bite of OEM pads.

Can't go wrong with the Akebono pads.

Literally no dust. but a less bit as stated. I can live with less bit, but not the OEM dust.

How to reset service a ?

It's stickyed here I am pretty sure.

https://mbworld.org/forums/clk-class...st-models.html

so i am getting this thread from the grave again.

service a needed in 3000km.

dealer is asking for 200 euro for transimition oil socket change.

dealer is asking for 150 euro for engine oil and engine filter change.

dealer is asking 200 euro labor for changing stepper motor a/c with a used one i bought for 50 $

dealer is asking 100 euro for changing front axle mini arms(or how they call them) and realign them.

so the top i am looking forward is around 700euros .

is it ok?:nix:

Hello billyhead 1, were you able to do the scan and post of the CLK320 service schedule? My CLK 320 keeps reminding me that Service B is 5000 miles overdue!
Many thanks,
Jack