My LOGIC7 is dying (CLS500)
#6
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Join Date: Feb 2005
Location: Tampa, Florida
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2007 ML 320CDI
My front left speaker cut off last night and after I repeatedly turned COMAND on and off, and it didn't work, I eventually killed the engine and restarted the car. That did it, but the problem is hard to prove in front of the service people.
#7
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logic7
If it's any help, the logic7 system on my e500 did the same thing shortly after receiving it. Dealership replaced the head unit right away, and the problem hasn't come back since, though I did have the software upgrade installed. Sounds like the cls may be having similar problems as the e did after its introduction.
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#8
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Went to the dealer(yet again) to have the software update done....they had the car in for 7 hours and I picked it up the next day. When I saw my paperwork, it said software update to be done in 2-3 weeks!!! I asked why this wasn't done and they told me that when they put it on their machine,it said contact MB and MB told them not to use the update they had sent them(it would make it worse) as a newer version was coming out later. Sounds like BS to me and they don't want to change the unit.
I was pretty pissed off as they never informed me about this until the next day, causing untold inconvenience, yet again. To have spent 80K on a car and have the audio cut out all the time is quite unbelievable. Question for you...they offered to install Sirius at a competitive rate. Is there any point in having this done before the update? In other words, being Satelite would it be un-affected by the Logic7 problems and if so, would it go through the same aerial and would you use some bargaining power to get them to install for as least as possible in order to make up for my problems..as two to three weeks could mean anything??
I was pretty pissed off as they never informed me about this until the next day, causing untold inconvenience, yet again. To have spent 80K on a car and have the audio cut out all the time is quite unbelievable. Question for you...they offered to install Sirius at a competitive rate. Is there any point in having this done before the update? In other words, being Satelite would it be un-affected by the Logic7 problems and if so, would it go through the same aerial and would you use some bargaining power to get them to install for as least as possible in order to make up for my problems..as two to three weeks could mean anything??
#9
Originally Posted by branmin
Went to the dealer(yet again) to have the software update done....they had the car in for 7 hours and I picked it up the next day. When I saw my paperwork, it said software update to be done in 2-3 weeks!!! I asked why this wasn't done and they told me that when they put it on their machine,it said contact MB and MB told them not to use the update they had sent them(it would make it worse) as a newer version was coming out later. Sounds like BS to me and they don't want to change the unit.
I was pretty pissed off as they never informed me about this until the next day, causing untold inconvenience, yet again. To have spent 80K on a car and have the audio cut out all the time is quite unbelievable. Question for you...they offered to install Sirius at a competitive rate. Is there any point in having this done before the update? In other words, being Satelite would it be un-affected by the Logic7 problems and if so, would it go through the same aerial and would you use some bargaining power to get them to install for as least as possible in order to make up for my problems..as two to three weeks could mean anything??
I was pretty pissed off as they never informed me about this until the next day, causing untold inconvenience, yet again. To have spent 80K on a car and have the audio cut out all the time is quite unbelievable. Question for you...they offered to install Sirius at a competitive rate. Is there any point in having this done before the update? In other words, being Satelite would it be un-affected by the Logic7 problems and if so, would it go through the same aerial and would you use some bargaining power to get them to install for as least as possible in order to make up for my problems..as two to three weeks could mean anything??