CLS Coupe (C257) Discuss the CLS Coupe

CLS450 Engine Failure

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Old 01-30-2024, 10:33 AM
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The nightmare is finally over. I picked up the car last week and have already sold it. Although the car was running fine, my problem was that the 3 year warranty I purchased in October of 2023 was in effect gone. The warranty co. called me and said that their limitation of liability was the dealer wholesale value of the car which they deemed to be $31,200 and since the repair was $29,500 their remaining liability for repairs for the remaining term of approx 2 years 9 months is only $1700. So it was a no brainer for me to sell.
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chassis (01-30-2024)
Old 01-30-2024, 10:41 AM
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2018 E 400 Coupe 2020 CLS 450 Previous 2014 E350
Wow, Well I'm glad you don't have to stress over it anymore that's a positive thing at least.

I got my car back a few weeks ago and it is running really well, time will tell whether or not this engine works out or not, I have put just shy of 900 miles on it and all seems to be ok. I purchased a 3rd party warranty that gave me an additional 4yrs 60k miles so at least I will be covered if I have any other mechanical issues.

I appreciate you starting the thread, good luck!!!
Old 03-21-2024, 12:23 PM
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Originally Posted by gary1944
The nightmare is finally over. I picked up the car last week and have already sold it. Although the car was running fine, my problem was that the 3 year warranty I purchased in October of 2023 was in effect gone. The warranty co. called me and said that their limitation of liability was the dealer wholesale value of the car which they deemed to be $31,200 and since the repair was $29,500 their remaining liability for repairs for the remaining term of approx 2 years 9 months is only $1700. So it was a no brainer for me to sell.
Sorry to hear about everything and I am glad you don't have to deal with it anymore, what did you end up buying?
Old 03-21-2024, 12:48 PM
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I bought a certified preowned 2021 BMW 540 with msport package, factory big brakes etc...it's a beast. I am done with Mercedes.


Old 03-21-2024, 12:54 PM
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Originally Posted by gary1944
I bought a certified preowned 2021 BMW 540 with msport package, factory big brakes etc...it's a beast. I am done with Mercedes.

Congrats on the fresh ride!
Old 06-18-2024, 02:43 PM
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Oh boy. I wish I read that before buying a CLS 450 last week...yikes.
Old 06-18-2024, 03:56 PM
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Originally Posted by Nesseld
Oh boy. I wish I read that before buying a CLS 450 last week...yikes.
M256 Engine failure is not common on the CLS 450, at least not from what I read on the forums. I think you might be fine for that reason.
Old 06-18-2024, 04:08 PM
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Originally Posted by gary1944
The nightmare is finally over. I picked up the car last week and have already sold it. Although the car was running fine, my problem was that the 3 year warranty I purchased in October of 2023 was in effect gone. The warranty co. called me and said that their limitation of liability was the dealer wholesale value of the car which they deemed to be $31,200 and since the repair was $29,500 their remaining liability for repairs for the remaining term of approx 2 years 9 months is only $1700. So it was a no brainer for me to sell.
@Highline-Autos.com, is this pretty standard for 3rd party warranties? Does Fidelity Platinum do this?
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Old 06-19-2024, 07:10 PM
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Originally Posted by wildta
@Highline-Autos.com, is this pretty standard for 3rd party warranties? Does Fidelity Platinum do this?
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Fidelity's payout limit is what the customer paid for their vehicle. But correct, like all insurance, the extended warranty company will not pay more than the item being insured it worth.

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Last edited by Highline-Autos.com; 06-19-2024 at 07:14 PM.
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