3 weeks to fix the car!

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Old Mar 12, 2020 | 02:22 AM
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2014 S550, 2019 GTC Coupe
3 weeks to fix the car!

I brought my car in to service for a check engine light and they tell me they will need the car for up to three weeks and need to drive the car home several times to get data for Germany to analyze! Has anyone heard of such a thing?
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Old Mar 12, 2020 | 02:42 AM
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2016 AMG GTs
I wouldn’t trust it. They don’t need to drive the car for data...
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Old Mar 12, 2020 | 08:01 AM
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And dealers wonder why they get a bad rep
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Old Mar 12, 2020 | 06:28 PM
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2014 S550, 2019 GTC Coupe
The6 just informed me that the data has been submitted to Germany and it will take 2 to 4 day to get a response on how to proceed. I am very disappointed in the process needed to fix a car.
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Old Mar 13, 2020 | 08:23 PM
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Is this why I don’t see AMG’s on overhaulin??
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Old Mar 16, 2020 | 06:31 PM
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2014 S550, 2019 GTC Coupe
I was just informed they are replacing 6 injectors! They also said it will take a week to finish! I’ve had the car for 14 months and it’s spent 5 weeks in service! By far the most unreliable MB I’ve ever had. They found the exhaust rattle after three tries and are replacing the muffler. I love the car but this is making me think twice about buying another Mercedes.
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Old Mar 16, 2020 | 07:53 PM
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Originally Posted by 550x2
I was just informed they are replacing 6 injectors! They also said it will take a week to finish! I’ve had the car for 14 months and it’s spent 5 weeks in service! By far the most unreliable MB I’ve ever had. They found the exhaust rattle after three tries and are replacing the muffler. I love the car but this is making me think twice about buying another Mercedes.
It shouldn’t take a week. Go to the GM and let him know your concerns. Also there is a escalation procedure to MB available through your Service Manager. I recommend you use it.

Good luck.
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